I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Toon meer
Bedrijf heeft geantwoord
Great selection of products at reasonable but not good prices. Delivery was slow as you use DPD to send to Northern Ireland for which I am charged £8 for tiny end mills! Why can you not use Royal Mail... Toon meer
Bedrijf heeft geantwoord
Nothing negative to say about MSC and their service, quality tools etc. My only niggle was although delivery was next day, it arrived during the evening, after we had closed. That is only a routing i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Industriële apparatuur leverancier
- Schuurmiddelenleverancier
- Fabrieksapparatuur leverancier
- Fabrikant
- Veiligheidsuitrusting leverancier
- Staalgroothandel
Geschreven door het bedrijf
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Geschreven door het bedrijf
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Contactgegevens
7 Pacific Avenue, WS10 7WP, Wednesbury, Verenigd Koninkrijk
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
great service thanks
29 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Guy,
Thank you for taking the time to leave us with your review, we are delighted to receive great feedback.
We look forward to assisting you in the future.
Kind regards
Kelly
Customer Service Department.
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Bernard,
Thank you for leaving us a great 5 star review, we appreciate your time.
We are thrilled to hear your happy with the service we provide.
Kind regards
Kelly
Customer Service Department
Faultless experience!
29 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Charlotte,
Thank you for taking the time to leave us a fabulous review, we really appreciate the 5 stars.
We are glad to hear all went as expected with your recent order.
Kind regards
Kelly
Customer Service Department
Antwoord van MSC Industrial Supply Co. UK
Good morning Paul,
We really appreciate you taking the time to leave us with a great review.
Our staff pride themselves on giving a great service.
We look forward to assisting you in the future.
Regards
Kelly
Customer Service Department
Really amazingly good price,(1/3 of…
Really amazingly good price,(1/3 of other suppliers) next day delivery. Would definitely buy from again! *****
24 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Les,
Thank you for taking the time to review us 5 stars. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Vikki,
Thank you for your 5 star review. We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Efficient Service!
I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an email saying they were ready for collection.
Efficient service!
23 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Ben,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you a fantastic service.
Kind regards
Bec
MSC Industrial Supply.
MSC has a great selection of tooling
MSC has a great selection of tooling , everything under one roof. Excellent service from a great company
24 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon,
Thank you for taking the time to leave us a 5 star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
Because the price has gone up 40% in…
Because the price has gone up 40% in less than 6 weeks
24 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon John,
We tried to call to discuss, unfortunately we were unable to reach you. Therefore, we have emailed you.
If you would like to call in to discuss this further, our dedicated Customer Support team are available on 0800 663355 opt 2 from 8am - 5.30pm Mon-Fri who will be more than happy to assist you further.
Kind regards
Bec
Antwoord van MSC Industrial Supply Co. UK
Good morning Cherry,
Thank you for your time in leaving us a 5 star review.
We really appreciate it and are delighted you are happy with our services.
Kind regards
Kelly
Customer Service Department
Had Two of the items on order on Next…
Had Two of the items on order on Next Day Delivery.
18 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Anthony,
Thank you for taking the time to leave us with your review.
We are glad to hear all went well with your order.
We look forward to assisting you in the future.
Kind regards
Kelly
Customer Service Department
Have been using MSC since it was J&L…
Have been using MSC since it was J&L over 20 years now.
Fair prices, plenty of stock, easy to order - what more do you need.
18 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Hi Paul,
Thank you for leaving us such a great 5 Star review, we appreciate the great feedback.
We look forward to doing further business with you.
Kind regards
Kelly
Customer Service Department
Antwoord van MSC Industrial Supply Co. UK
Hello Martin,
Thank you for taking time to leave us a 5 star review.
We are happy to hear that everything went smoothly
Many thanks
Shelby
Next day delivery with no problems
16 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Joseph,
We are glad to hear everything went smoothly.
We appreciate you taking time to leave us a review.
Many thanks
Shelby
Absolutely fantastic experience from… start to the finish, the rep who came to site was first class and showed an intrest in our company. We had support with product supply and choice.
Absolutely fantastic experience from start to finish! The team at MSC is incredibly professional, supportive, and truly goes the extra mile. They didn't just meet my expectations—they exceeded them in every way. I highly recommend their services to anyone looking for top-tier support."
16 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Thank you so much for your fantastic 5 star review!
We are delighted to hear that you had such a positive experience with us from start to finish.
We look forward to doing more business with you in the future.
Many thanks
Shelby
Great Experience all round
Great website - easy to navigate.
Great office staff - friendly and efficient.
Great prices
Great delivery service.
All in all MSC exceeded my expectations and will become a go to place for my engineering consumables going forward.
11 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Adie,
Thank you for taking time to leave us an excellent review.
We look forward to doing business with you in the future.
Many thanks
Shelby
Antwoord van MSC Industrial Supply Co. UK
Good morning, Thank you for your 5 star review, we are pleased to hear that you you were happy with our service.
Many thanks
Shelby
Whatever our engineers need, they get it the next dayems
Always 5* helpful people, clear & simple systems
Always 5* range of products
Always 5* next day delivery
9 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good evening,
Thank you for your excellent 5 star review.
We will pass this feedback on to the relevant departments.
Many thanks
Shelby
excellent service
5 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Thomas,
Thank you for taking time to leave us a 5 star review, we appreciate your feedback
Many thanks
Shelby
Superb
Young lady was very helpful and efficient goods arrived next day top class company 👏
8 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Hello Graham, Thank you for taking time to leave us a 5 star review.
We are happy that you are please with the service received.
Many thanks
Shelby
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