I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Toon meer
Bedrijf heeft geantwoord
Great selection of products at reasonable but not good prices. Delivery was slow as you use DPD to send to Northern Ireland for which I am charged £8 for tiny end mills! Why can you not use Royal Mail... Toon meer
Bedrijf heeft geantwoord
Nothing negative to say about MSC and their service, quality tools etc. My only niggle was although delivery was next day, it arrived during the evening, after we had closed. That is only a routing i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Industriële apparatuur leverancier
- Schuurmiddelenleverancier
- Fabrieksapparatuur leverancier
- Fabrikant
- Veiligheidsuitrusting leverancier
- Staalgroothandel
Geschreven door het bedrijf
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Geschreven door het bedrijf
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Contactgegevens
7 Pacific Avenue, WS10 7WP, Wednesbury, Verenigd Koninkrijk
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Troy was a pleasure to deal with
Troy was excellent in ensuring that we got the best value for money. Extremely pleasant and professional
14 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Jacqueline,
Thank you for taking the time to leave us a fabulous 5 star review which we will happily share with our colleague.
We are passionate about providing a service you can rely on and look forward to assisting you in the future.
Kind regards
Kelly
Antwoord van MSC Industrial Supply Co. UK
Good morning Michael,
Thank you for taking the time to leave us with your 5 star review.
We are delighted that you happy with our customer service we pride ourselves on being great at this.
Kind regards
Kelly
The service from the suppliers was good…
The service from the suppliers was good delivery is rubish, we still have not received it.
12 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Mrs Goold,
Thank you for taking the time to leave us your review and feedback.
We thank Mr Goold for speaking to us early today.
Should you need to contact us please call us Mon-Fri 8:00-5:30 on 0800663355 option 2 for Customer Services.
Kind regards
Kelly
Antwoord van MSC Industrial Supply Co. UK
Good morning Reginald,
Thank you for your 5 star review, we appreciate your time.
We are glad to hear you had a positive experience with us and look forward to assisting you in the future.
Kind regards
Kelly
Ontime Delivery
13 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Anitha,
Thank you greatly for your 5 star review, we are delighted to hear that you were happy with your experience.
We appreciate your business and look forward to supplying you again soon.
Kind regards
Kelly
Antwoord van MSC Industrial Supply Co. UK
Good morning Lesley,
Thank you for taking the time to leave us with your 5 star review.
We are thrilled to hear that you had such a positive experience with us and look forward to future business with us.
Kind regards
Kelly
Antwoord van MSC Industrial Supply Co. UK
Good morning Dave,
Thank you for taking the time to leave us your review and taking my call today.
We appreciate your feedback and will be in touch with you again shortly.
Kind regards
Kelly
Customer Service Department
Ordering a tool that was showing in…
Ordering a tool that was showing in stock, we paid for next day delivery with DPD. It didn't turn up so we called you and you told us that the tool was not in stock and you was waiting for them as you had to order them . Why show stock as in stock to order , when clearly it isn't ?
11 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning,
Thank you for your time in leaving us your review, a member our Customer Support team member has made contact with you via email as we have been unable to reach you by telephone, please feel free to contact ourselves Mon-Fri 8:00-5:30 on 0800 663355 (option 2) for Customer Services.
Kind regards
Kelly
Giving a quick response to my enquiries…
Giving a quick response to my enquiries and website is easy to use.
11 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning,
Thank you for taking the time to leave us with a 5 star review we really appreciate it.
Kind regards
Kelly
Fast delivery and great price
I was buying thread repair coils and already committed to the order but they offered a good discount after this fact which is rarely ever seen. And super fast delivery too.
5 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Robert,
Thank you for your time in leaving us your review we really appreciate it.
Its great to receive 5 stars from you and look forward to doing business with you in the future.
Kind regards
Kelly
Customer Service Department
Prompt delivery!
Prompt delivery!
You can rely on MSC Industrial Supply Co, order one day and the goods arrive the next.
Well done.
7 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning David,
Thank you for taking the time to leave us a review.
We are delighted with the 5 stars.
We love to hear great feedback from our customers.
Kind regards
Kelly
Customer Service Dept
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Paul,
Thank you for taking the time to leave us your review and speaking with us this afternoon.
Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Kelly
Fast Service Competitive Price
I was looking for a particular tool online and came across MSC website, the item was at least 15% cheaper than I had found through our usual supplier.
It was easy to order and the item came within 2 working days.
1 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon,
Thank you for sharing such a great 5 star review, we appreciate your feedback and look forward to continuing business with you.
Kind regards
Kelly
Antwoord van MSC Industrial Supply Co. UK
Good morning Frank,
Thank you so much for your 5‑star review! We are really pleased to hear you had a great experience with us.
Your feedback means a lot to us, and we look forward to helping you again in the future.
Kind regards
Kelly
Antwoord van MSC Industrial Supply Co. UK
Good morning Stuart,
Thank you for leaving us your review, we are delighted with the 5 stars.
We look forward to assisting you in the future.
Kind regards
Kelly
Antwoord van MSC Industrial Supply Co. UK
Good morning Ian,
Thank you for taking the time to leave us with your review, we welcome your positive feedback and look forward to providing you with our services in the future.
Kind regards
Kelly
Antwoord van MSC Industrial Supply Co. UK
Good morning Jon,
Thank you for your time in leaving us your review, we understand our Customer Support team member has made contact with you via email as we have been unable to reach you by telephone, please feel free to contact ourselves Mon-Fri 8:00-5:30 on 0800 663355 (option 2) for Customer Services.
Kind regards
Kelly
Antwoord van MSC Industrial Supply Co. UK
Good morning Paul,
Thank you for taking the time to leave us with your 5 star review, we are pleased to hear you were happy with your order.
Kind regards
Kelly
My first experience with MSC
A quick response was received to my initial enquiry with a precise quotation
Once my order was placed, the order was quickly processed and acknowledged
28 april 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Bill,
Thank you for leaving us with your review, we appreciate the 5 stars.
Kind regards
Kelly
Antwoord van MSC Industrial Supply Co. UK
Good morning Barry,
Thank you for your 5 star review, we are delighted to hear you are happy with our services and our staff.
We look forward to continuing supplying you in the near future.
Kind regards
Kelly
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.