I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Toon meer
Bedrijf heeft geantwoord
Great selection of products at reasonable but not good prices. Delivery was slow as you use DPD to send to Northern Ireland for which I am charged £8 for tiny end mills! Why can you not use Royal Mail... Toon meer
Bedrijf heeft geantwoord
Nothing negative to say about MSC and their service, quality tools etc. My only niggle was although delivery was next day, it arrived during the evening, after we had closed. That is only a routing i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Industriële apparatuur leverancier
- Schuurmiddelenleverancier
- Fabrieksapparatuur leverancier
- Fabrikant
- Veiligheidsuitrusting leverancier
- Staalgroothandel
Geschreven door het bedrijf
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Geschreven door het bedrijf
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Contactgegevens
7 Pacific Avenue, WS10 7WP, Wednesbury, Verenigd Koninkrijk
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good but expensive
Great selection of products at reasonable but not good prices. Delivery was slow as you use DPD to send to Northern Ireland for which I am charged £8 for tiny end mills! Why can you not use Royal Mail for small orders?
4 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning,
Thank you for your feedback.
We are pleased to hear that you found our product selection and pricing reasonable.
We appreciate your comments regarding delivery, we currently use DPD as our courier service. Your feedback has been noted and will be shared with the relevant team.
Thank you again for taking the time to leave a review.
Many thanks
Shelby
Great range of products
Great range of products , good prices.
Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment.
Previously the website was far less clunky and obtaining quotation was easy.
NB: After MSC read my review they reached out to me and sorted out the problems I was experiencing. I have to confess the problems were self generated so many thanks to the MSC team especially Shelby for helping me out. I should have reached out proactively as the customer service and technical support was without parallel.
3 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Hello Paul,
Thank you for your review, we appreciate you taking time out to give us feedback on this, we will pass this onto our web team.
We look forward to future business with you
Many thanks
Shelby
First time calling MSC and very helpful…
First time calling MSC and very helpful company , product delivered next day.
Shame the courier just dumped them in the front garden in the pouring rain, but that’s not MSC fault .
1 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Richard,
Thank you for your understanding and 5 star review.
We apologise that happened, we will certainly feed this back to our courier to avoid this happening again.
Have a great day
Many thanks
Shelby
Prompt Service
2 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Terence,
Thank you for taking the time to leave us a 5 star review, your feedback is appreciated.
Many thanks
Shelby
Ordered one day
Ordered one day, delivered the next I can't complain about that! Everything here that was supposed to be here and all in all I'd need to make things up to mump about! Thanks again.
3 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning William,
Thank you for taking the time to leave us your 5 star review, we are very pleased to hear your positive feedback.
We look forward to future business with you.
Many thanks
Shelby
Nothing negative to say about MSC and…
Nothing negative to say about MSC and their service, quality tools etc.
My only niggle was although delivery was next day, it arrived during the evening, after we had closed. That is only a routing issue and out of MSC's hands.
2 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Mike, Thank you for your understanding and 5 star review.
We will feed this back.
Have a great day.
Many thanks
Shelby
Antwoord van MSC Industrial Supply Co. UK
Hello Andy,
Thank you for sharing your feedback, we really appreciate your 5 star review.
We are glad to hear everything went smoothly.
Kind regards
Shelby
Helpfull staff great range of stocknext…
Helpfull staff great range of stocknext day delivery with updates
1 juni 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Martin, Thank you for your 5 star review.
We appreciate the feedback.
Have a great day
Many thanks
Shelby
Antwoord van MSC Industrial Supply Co. UK
Hello David, Thank you for taking time out to leave us a 5 star review, were glad to see everything went well.
Many thanks
Shelby
Delivered required rapidly as I…
Delivered required rapidly as I required them urgently. Great as always.
27 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning John,
Thank you for your 5 star review, we are glad to hear you are happy with the service we provide and look forward to doing future business with you.
Many thanks
Shelby
Excellent ,prompt replies by Email
Excellent ,prompt replies by Email. Quick delivery also.
28 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Neil, Thank you for sharing your 5 star review, glad to see everything went well. Many thanks , Shelby
Delivery frre after a very acceptable…
Delivery free after a very acceptable low purchase point is passed and very fast.
27 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Linda, Thank you for sharing your 5 star review, glad to see everything went well. Many thanks , Shelby
Over night delivery
Over night delivery, cutter worked perfect, we were able to keep our customer running
26 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Stan,
Thank you for sharing your feedback, we really appreciate your 5 star review.
We are glad to hear everything went smoothly.
Kind regards
Kelly
everything perfect
everything perfect - credit also to the person in customer services who helped with account issue
26 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Rhys,
Thank you for your 5 star review, we really appreciate your time.
We will be sure to pass on your feedback to our associate. We are thrilled we were able to assist you to ensure you had a positive experience with us.
Kind regards
Kelly
Antwoord van MSC Industrial Supply Co. UK
Good morning Rebecca,
Thank you for your 5 star review, we are glad to hear you are happy with the service we provide and look forward to doing future business with you.
Kind regards
Kelly
Antwoord van MSC Industrial Supply Co. UK
Good morning Alan,
Thank you for taking the time to leave us with your 5 star review.
We are delighted to hear that your experience has been a positive one.
Kind regards
Kelly
Antwoord van MSC Industrial Supply Co. UK
Hi Mark,
Thank you for taking the time to leave us such a great review and the 5 stars we greatly appreciate it.
We will continue to provide you with a service that you can expect to receive.
Kind regards
Kelly
Found whet I needed quickly and at a…
Found what I needed quickly and at a reasonable price Prompt delivery
14 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Paul,
Thank you for sharing your review and for the 5 stars we are extremely happy to hear that your experience was a good one.
We look forward to assisting you in the future.
Kind regards
Kelly
Not kept hanging on the phone quick…
Not kept hanging on the phone quick to answer sales people very helpful next day delivery
13 mei 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Keith,
Thank you for taking the time to leave us your 5 star review, we are thrilled to hear your positive feedback.
We look forward to future business with you.
Kind regards
Kelly
Antwoord van MSC Industrial Supply Co. UK
Good morning Peter,
We really appreciate your time in leaving us such a great review and the 5 stars.
We take pride in providing first-class service and are delighted to hear we achieved this for you.
Kind regards
Kelly
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