Very easy and efficient process to return my old device. Price given on the website was good value and fair compared to other device sales websites which have hidden charges and misleading valuations.... Toon meer
Bedrijf heeft geantwoord
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Super fast and reliable. I have submitted my request for recycling my samsung watch. I have received the envelope with instructions next day with 2 options. One is free. Once the e-mail of the receip... Toon meer
Quick straight forward service. Only issue encountered was first packaging parcel wasn't received but quick reply via email sorted this and it was with me within two days. Money transfer was processed... Toon meer
Bedrijf heeft geantwoord
Took a while for the postage pack to arrive which meant my original offer expired. I felt that was harsh because it wasn’t our fault. However once posted the items were received, processed and paid ou... Toon meer
Bedrijf heeft geantwoord
4,8
Uitstekend
5K reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van Mtrrecycle
Hello Leanne,
We appreciate your feedback.
Kind regards
Trade In Team
Antwoord van Mtrrecycle
Thanks Graham, we look forward to your next visit!
Kind regards
Trade In Team
Easy process and accessible
Easy process and accessible. Very quick transfer and checking process, really efficient.
3 februari 2025
Antwoord van Mtrrecycle
Hello Asifa,
Glad to hear you were happy with the trade in process.
Kind regards
Trade in Team
Easy to follow instruction
Easy to follow instruction, on time payment, good customer support.
28 januari 2025
Review zonder uitnodiging
Antwoord van Mtrrecycle
Hello Stewart, happy to hear that you were pleased with all aspects of the Trade In service.
Kind regards
Trade in Team
Antwoord van Mtrrecycle
Hello Joanne,
Thank you for your feedback.
Our prices are reviewed regularly to ensure they are competitive.
Kind regards
Trade In Team
Good efficient service
Good efficient service. Only problem, it takes a long time for the labels to arrive, then u get the hurry up and send your device emails....
16 januari 2025
Antwoord van Mtrrecycle
Thank you for your review.
We sincerely apologise there was a delay receiving the Return pack. These are sent by Royal Mail and should be received by the customer the next working day. However this is not always the case and appears to have arrived to yourself late.
Kind regards
Trade In Team
Antwoord van Mtrrecycle
Many thanks for your review Cheryl.
Kind regards
Trade in Team
Simple and easy to deal with
13 januari 2025
Antwoord van Mtrrecycle
Hello Cayla,
Thank you for taking the time to write a review.
Kind regards
Trade in Team
Antwoord van Mtrrecycle
Thank you for your feedback.
Kind regards
Trade In Team
Excellent all round service
Excellent all round service, great communication and quick payment. Would definitely recommend.
9 januari 2025
Antwoord van Mtrrecycle
Hello Bill,
We message our customers at every point during the process.
Glad you found this helpful.
Kind regards
Trade In Team
Great service
Although other companies offer more they weren't true to their word even though phone in immaculate condition. Samsung true to their word and efficient in the process.
7 januari 2025
Antwoord van Mtrrecycle
Hello Claire,
We are glad to hear you were happy with our Trade In process and look forward to your next visit.
Kind regards
Trade In Team
Initial contact and experience good but…
Initial contact and experience good but receipt of return envelope delayed second was sent both arrived together resulting in withdrawal of offer until I registered complaint and eventually Samsung reinstated
31 december 2024
Antwoord van Mtrrecycle
Hello John,
Thank you for your review.
Apologies, delays were caused as this is a busy period for Royal Mail.
When contacted we agreed to extend the quote period for you.
We apologise for the inconvenience caused and hope you consider returning in the future.
Kind regards
Trade In team
It's a great way to recycle my old…
It's a great way to recycle my old tablet.
Thanks Samsung for doing the right thing and help to reduce waste.
23 december 2024
Antwoord van Mtrrecycle
Hello Mr. Mendonca,
Thank you for using our Recycling site.
Kind regards
Trade In Team
Great recycling process
Great recycling process, very easy to get quote online. Got posting pack in 2 days and 2 days after posting the money was in my account. Couldn't ask for more.
20 december 2024
Antwoord van Mtrrecycle
Hello Marion,
Thank you for your feedback.
Kind regards
Trade In
Antwoord van Mtrrecycle
Thank you for trading in with us.
Kind regards
Trade In Team
Speedy service
13 december 2024
Antwoord van Mtrrecycle
Hello JW,
Thank you for your review.
Devices are processed and paid on the same day they are received.
Glad you were pleased with the speed of trade in.
Have a good day!
Kind regards
Trade In
Great way to recycle old but…
Great way to recycle old but serviceable phones. Not great money but good to know that they are of some use and not just going to landfill.
9 december 2024
Antwoord van Mtrrecycle
Hi Stephen,
Thank you for your review.
We agree, recycling the device is a greener option.
Kind regards
Trade In
fast and reliable
fast and reliable. Quite satisfied. Eventhough they mention that they will send you a pack to send the device back is just a plastic bag, you will still need to buy or send a box in order to protect the device during shipping.
27 november 2024
Antwoord van Mtrrecycle
Thank you for your feedback Miguel.
Kind regards
Trade In
Simple and fast process from beginning…
Simple and fast process from beginning to end. Best price and paid on the same day that they received my device.
22 november 2024
Antwoord van Mtrrecycle
Hello Tanya,
We do aim to process the day received and like to think the process is efficient.
Thank you for your review.
Kind regards
Trade In
Quick service and money transferred…
Quick service and money transferred quickly. It's the 2nd time I've used them and would definitely use again
18 november 2024
Antwoord van Mtrrecycle
Hello Carolyn,
Thank you for returning to us and leaving your feedback.
Kind regards
Trade In
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