Nataie was very professional friendly and most imformative. Rather than pushing a policy on you she allowed you to ask questions and satisfy yourself as to which policy you wanted A pleasant and enj... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I found the prompt reply reassuring. The lady who answered was professional, informed and very pleasant. She answered my questions with ease and helped me to navigate the 'insurance speak'. Highly... Toon meer
Bedrijf heeft geantwoord
Getting travel insurance was a very easy process. Everything was very clear and explained well. Was surprised how much dearer it had got compared to two years ago, but getting older doesn't help. Anot... Toon meer
Bedrijf heeft geantwoord
I’ve used multi trip more than once now and have found the process very user friendly indeed. Not only is the cost of cover reasonable the graphic showing the level of coverage in each category is ver... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Multitrip.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At Multitrip.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver. There are also special deals for families and couples for you to enjoy.
Contactgegevens
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , Verenigd Koninkrijk
- (IRE) 0818 444 444 | (UK) 0333 355 6181
- info@multitrip.com
- multitrip.com
4,6
Uitstekend
31K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Brilliant service and wonderful staff
31 maart 2026
Antwoord van Multitrip.com
Hi John,
Awesome to hear, thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind Regards,
Zainab.
Easy to understand & suited my needs.
31 maart 2026
Antwoord van Multitrip.com
Hi Dympna,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
I spoke with Guerda
I spoke with Guerda. She was simply amazing. I am 60yrs of age (not old!) and my experience with her was the best customer service representative I have ever experienced. So huge that's to Guerda, give her a raise in pay 😁😁😁
31 maart 2026
Antwoord van Multitrip.com
Hi Clare,
Love hearing this! Grateful for your feedback. We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind Regards,
Zainab
Antwoord van Multitrip.com
Hi Sandra,
Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Kind Regards,
Zainab.
Patience of the sales person.
31 maart 2026
Antwoord van Multitrip.com
Hi Kathleen,
Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.
Kind Regards,
Zainab
Helpful advice but terrible acoustics
Very helpful advice and all questions about cover answered clearly and in a pleasant manner. The only negative was the loud voice of another member of staff dealing with another customer that nearly drowned out the conversation I was having. Please give these staff more space and acoustic shielding in whatever call centre they're in.
30 maart 2026
Antwoord van Multitrip.com
Hi Liam.
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and help us grow.
Kind Regards,
Zainab
Antwoord van Multitrip.com
Hi Vincent,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind Regards,
Zainab.
Very easy to use and clear information…
Very easy to use and clear information outlining my travel insurance and how to select and buy it!! 👍
29 maart 2026
Antwoord van Multitrip.com
Hi Philip,
We're happy to hear that you found our travel insurance easy to use and the information clear for selecting and purchasing. Thank you for your positive feedback!
Kind regards,
Dominik
Antwoord van Multitrip.com
Hi Mark,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
Kind Regards,
Zainab
Getting travel insurance was a very…
Getting travel insurance was a very easy process. Everything was very clear and explained well. Was surprised how much dearer it had got compared to two years ago, but getting older doesn't help. Another company refused to take us as we were over 65.
29 maart 2026
Antwoord van Multitrip.com
Hi Michael,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind Regards,
Zainab
I had a very good phone call and the…
I had a very good phone call and the person was extremely helpful , explained everything in detail and no rush . Thank you
23 februari 2026
Antwoord van Multitrip.com
Hi Julie,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind Regards,
Zainab.
Adequate insurance on paper, but watch out for the evidence required for claims.
Generally decent insurance, however the burden of proof that they require in order to claim for items like missed departure is quite onerous. For example, if my bus is caught in traffic en route to my departure airport causing me to miss my flight, then in order to claim, I need to have a report from the police or emergency breakdown service. Who is going to have that?! The policy document is a tome of 40 pages, full of get-out clauses in favour of the insurer. Very easy to buy the insurance, but I would guess it will be very difficult to claim for a covered expense.
27 maart 2026
Antwoord van Multitrip.com
Hi Michael,
Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.
Kind Regards,
Zainab.
Forced into auto renew in order to buy
No promo code, also did not like that I was forced to choose the auto renew button in order to buy. That should be an option rather than force and then the onus is on the customer to undo it in manage policy.
I am sure a lot of people either don't read it or forget to undo it and for that reason it should be removed.
28 maart 2026
Antwoord van Multitrip.com
Dear Customer,
Thank you for your review. I will follow up shortly with an email providing a detailed explanation.
Kind Regards,
Zainab
Good cover for brilliant orice
27 maart 2026
Antwoord van Multitrip.com
Hi Karen,
We're happy to hear that you find our cover good and the price brilliant. Thank you for your positive feedback!
Kind regards,
Dominik
Very friendly and competent and…
Very friendly and competent and efficient lady, explained everything to me.
27 maart 2026
Antwoord van Multitrip.com
Dear Customer,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind Regards,
Zainab.
Plenty of options to pick from
Plenty of options to pick from, good coverage and price and 60 days trip cover
27 maart 2026
Antwoord van Multitrip.com
Hi Eoin,
Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Kind Regards,
Zainab
The cover I was offered suited my trip
The cover I was offered suited my trip, provided everything I needed at a very reasonable price,having used multitrip before I didn't hesitate to return to them again.
26 maart 2026
Antwoord van Multitrip.com
Hi Eileen,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
The price is very competitive
The price is very competitive. However, it's difficult to find the contact details should you need them while away. Customers shouldn't have to go through half a dozen documents to source this info.
23 maart 2026
Antwoord van Multitrip.com
Hi Maureen,
We appreciate your feedback and are glad the price was competitive. We are sorry to hear our contact details were difficult to find. We'll review our documents to improve on that.
Kind Regards,
Zainab.
Antwoord van Multitrip.com
Hi D,
Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Kind Regards,
Zainab.
Asked for a refund after initially…
Asked for a refund after initially saying that i had made a mistake on the policy and with there 14 day cooling off period 24 hours later still waiting
26 maart 2026
Antwoord van Multitrip.com
Hi Paul,
Thank you for your feedback — I’m sorry to hear this and will be reaching out to you directly to help make it right.
Kind regards,
Dominik
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.