Haynes motor museum is a perfect day out,for the enthusiast, but does offer entertainment for the kids. The halls are well laid out. The "Red hall was a plethora of all things red. This was my third... Toon meer
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I have received my 5th clothing item from Museum Selection today. I have been buying clothing from them in the last 2 years. Everyone, in every country I go, admires my dresses from the Museum Selecti... Toon meer
Bedrijf heeft geantwoord
Terrible quality products- after a 5 week wait to receive a parasol & a bench, the bench arrived in a broken box & was broken inside. The parasol was made of cheap nylon, & the wooden looking pole was... Toon meer
Bedrijf heeft geantwoord
We ordered Christmas cards from Museum Selection. Despite repeated phone calls and promises still not arrived 3 weeks later Always excuses and really not wanting to take any responsibility, even a c... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Home & Gifts inspired by our rich heritage. At Museum Selection, we are proud to work with over 20 museums and galleries in Britain and around the world. Explore our collections of home accessories, gifts and clothing inspired by 2,000 years of art and history.
Contactgegevens
Branthwaite Road, CA14 4ED, Workington, Verenigd Koninkrijk
- 0333 240 6038
- service@museumselection.co.uk
- museumselection.co.uk
2,6
Slecht
132 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ordered two teak side tables.
Ordered two teak side tables.
Both were severely damaged when delivered. One had a 4 ins section of veneer coming away. With the other one the door bottom dropped out when the drawer was opened and the corner of the top was chipped. It was clear that they had been packed in this damaged state.The quality was simply awful.
A return collection was arranged and confirmed by both a telephone call and E-Mail but the courier never came. Museum Selection then confirmed that they had failed to order the collection. A wasted day waiting for a courier to come .......
I asked Museum Selection to compensate me for all the bubble wrap I had to buy to return the tables. They promised they would investigate what they could do and that they would get back to me. They never did.
My advice is to avoid buying from this company.
21 februari 2019
Review zonder uitnodiging
Antwoord van Museum Selection
We are very sorry to hear this Kim, and we apologise for the delay in picking this up. We aren't partnered with Trustpilot and therefore we only found this review by chance or else we would have sorted this out at the time. We are pleased that this has now been resolved by our customer service team. Kind regards, Museum Selection.
Where do I start...
Where do I start.... order placed and acknowledged 22nd November. Two weeks later no further info so I emailed asking when my order would arrive. The site says I should expect a response in 48hrs. A week later - nothing. So I email again and decide to phone as well. On the phone I’m advised that there has been a glitch in the system and my order should have been dispatched. I’m advised it will go ASAP. All the systems fault.
Then I get a response to my email - stating sorry my items were out of stock, now in stock... not their fault. This is so obviously not true as the items were end of line sale items, why would they restock.
So to add insult to injury I was lied to.
Today is 22nd December - no order received. One item in the package is my daughters main Christmas gift and I am sure it will now not arrive in time.
One very upset, angry, fed up customer
23 december 2018
Review zonder uitnodiging
ordered 3 glass birth date colours…
ordered 3 glass birth date colours teardrops,As hand blown I know colours and sizes vary 'slightly' from advert, but actually they varied wildly. One was yellow when I ordered a blue and green. They also do not pick up 'unless it's furniture' and charge for returns.
They did in the end send me a free returns label, after I phoned.
5 november 2018
Review zonder uitnodiging
Some lovely jewellery...
Some lovely jewellery. Clothing lines very expensive. Nice cards. Good sales. Deliveries fine.
14 juli 2018
Review zonder uitnodiging
Poor customer service
On a positive note, quality and prices appear good. Negatively, an order placed and paid for on a Friday is only confirmed as despatched (although not according to the tracking number when checked with Royal Mail) the following Tuesday. If you need something in a hurry....maybe another supplier would be better. Sent a complaint to customer service, no response......I will think carefully before dealing with the company again!
20 februari 2018
Review zonder uitnodiging
A very reliable company
A very reliable, excellent service. I've ordered many items from them and it was always a good experience. They have good offers and unusual things, which you couldn't find anywhere else. I was always very satisfied and happy using Museum Selection services. I advice you to check their website, you may find something for yourself as well.
8 januari 2018
Review zonder uitnodiging
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