Musicguard ticks all the boxes, exceptional customer service ( Thank you Jayden) quick and efficient when it comes to looking at what’s needed personally insurance wise and totally worth every penny.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Just renewed policy with Music Guard. Have never made a claim but impressed with very helpful telephone adviser who explained all the benefits really well. Feel confident that what I need is well cove... Toon meer
Bedrijf heeft geantwoord
I bought my public liability insuranceon line with MusicGuard, after a recommendation from a friend of mine. I also phoned as well, before buying it, just to check on a couple of things, as I'm not th... Toon meer
Music guard has acted very Professionally when dealing with my claim to buy back some of my equipment that was lost to the Shurgard storage unit fire on Purley way Croydon. We the customers are still... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Providing insurance to protect the UK's musicians and DJ's for over 20 years
Contactgegevens
Verenigd Koninkrijk
- musicguard.co.uk
4,9
Uitstekend
268 reviews
Vraagt klanten om een review
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick and easy to set up helpful team…
Quick and easy to set up helpful team when contact is required
29 juli 2026
Antwoord van musicGuard
Hi David,
Thank you for taking the time to leave this lovely 5* review! It's wonderful to know that you find our team helpful.
Best Wishes,
The Guard Social Team
Musicguard ticks all the boxes
Musicguard ticks all the boxes, exceptional customer service ( Thank you Jayden) quick and efficient when it comes to looking at what’s needed personally insurance wise and totally worth every penny. I wouldn’t use any other cover.
28 juli 2026
Antwoord van musicGuard
Hi Sue,
Thank you so much for taking the time to leave us a 5* review! We will ensure Jaidan and his manager receive these kind words.
Best Wishes,
The Guard Social Team
Extremely quick turnaround of my claim
My claim was processed very quickly & efficiently once I had submitted the supporting documentation.
Settlement payment was initiated within 10 days of submitting my claim.
Definitely recommend - 5*
10 februari 2026
Review zonder uitnodiging
Antwoord van musicGuard
Hi Stephen, Thanks for leaving us a 5* review! We are happy to hear you found the claim process quick and easy and hope you feel at ease that we've got you covered!
The Guard Social Team
Never have to make a claim
Never have to make a claim, covered my new deck with them. Fast and efficient thank you.
15 december 2025
Review zonder uitnodiging
Antwoord van musicGuard
Thank you for your 5-star review! We are happy to hear all your needs were supported. Have a great Christmas!
Best wishes,
The Thistle Social Team
Amazing service
Amazing service. Thank you to Toby for handling the situation with the utmost professionalism
9 december 2025
Review zonder uitnodiging
Antwoord van musicGuard
We appreciate the time you've taken to write your review! We hope you have a great Christmas!
Best wishes,
The Thistle Social Team
Highly recommend
Straight forward, quick and friendly service, I would highly recommend
12 september 2025
Review zonder uitnodiging
Antwoord van musicGuard
Hi there,
Thank you for your lovely review - we appreciate your feedback!
Best wishes,
The Guard Social Team
Very quick to get my claim resolved
26 augustus 2025
Review zonder uitnodiging
Antwoord van musicGuard
Hello!
Thank you for your lovely review! We appreciate you spending the time to do this.
Best wishes,
The Guard Social Team
The whole process was easily
The whole process was easily, speedy and supportive. Communication with all staff was easy, relaxed and clear.
Information shared was again clear and easy.
Staff were polite, approachable as well as being professional
27 maart 2025
Review zonder uitnodiging
Antwoord van musicGuard
We are glad to hear how easy you found our entire process, we love hearing this feedback about our agents too!
Guard Social Team
Staff member I spoke to over the phone …
Staff member I spoke to over the phone was very helpful and professional, done what I needed to with ease. Would definitely recommend.
25 maart 2025
Review zonder uitnodiging
Antwoord van musicGuard
Thank you for taking the time to leave a review about the great service you have recieved, we will ensure the feedback is passed on!
Guard Social Team
I had my dj equipment insured with…
I had my dj equipment insured with music guard. Once i collated all the relevant information for them to process my claim everything was sorted promptly. Great company and everyone was helpful.
13 januari 2025
Review zonder uitnodiging
Antwoord van musicGuard
Thank you for your wonderful feedback Alex! We're so glad to hear that your claim was processed smoothly and promptly, It's great to know that you had a positive experience with our team—being helpful and efficient is always our goal!
If you ever need anything else in the future, feel free to reach out.
Guard Social Team
Really impressed with how they have…
Really impressed with how they have handled my claim, quickly and responsively, best insurance for music equipment
9 januari 2025
Review zonder uitnodiging
Antwoord van musicGuard
Thank you so much for your kind words Glenn! We're thrilled to hear that you were impressed with how we handled your claim. Providing quick and responsive service is always our goal, and it's fantastic to know that we’ve met your expectations.
If you ever need anything else, please don’t hesitate to get in touch.
Guard Social Team
The ease of dealing with the agents
The ease of dealing with the agents. Being a stressful time, they made sure to deal with my case swiftly and orderly.
23 december 2024
Review zonder uitnodiging
Antwoord van musicGuard
Thank you for the amazing 5* review, We are happy to see that that we could help you out when you needed to us most. We will ensure the feedback is passed on to the agents who have helped you!
Guard Social Team
Caitlin was helpful and friendly
Renewed my policy by phone, Caitlin was very helpful and friendly. She read through the necessary policy details, and sorted out the payment easily but phone.
25 november 2024
Review zonder uitnodiging
Antwoord van musicGuard
Thank you for this wonderful review, we love hearing about your experience with the team! We will ensure Caitlin gets this positive feedback!
Guard Social Team
Claim for repair of damaged instrument
This was a fairly easy process. A prompt and friendly service. My instrument will soon be repaired and back in my hands.
Many thanks.
6 november 2024
Review zonder uitnodiging
Antwoord van musicGuard
Thank you for the great feedback Tim! We are glad you experienced a smooth claims journey. We will pass this feedback onto the claims team.
Guard Social Team
As ever,query dealt with…
As ever,query dealt with politely,efficiently and helpfully. Really quick and a pleasure to talk to. Renewed policy yet again.
21 oktober 2024
Review zonder uitnodiging
Antwoord van musicGuard
Thanks for the great review Steve, we really appreciate the feedback about our staff.
Guard Social Team
Very helpful telephone Advisors. Just renewed policy with Music Guard
Just renewed policy with Music Guard. Have never made a claim but impressed with very helpful telephone adviser who explained all the benefits really well. Feel confident that what I need is well covered with an affordable premium. Always lovely when you don't have to hold forever to speak to an adviser. I'm always impressed when I phone- they send out public liability cert & insurance docs very promptly
9 oktober 2024
Review zonder uitnodiging
Antwoord van musicGuard
Thank you so much for the feedback Sheila. We love hearing about the great service our staff provide. Have a great day.
Guard Social Team
Antwoord van musicGuard
We are really sorry that you have experienced slow communication Allan. We want to know what we can do better and would appreciate any feedback on the communication you are referring to so that we can make improvements. We hope to hear from you soon.
Guard Social Team
Antwoord van musicGuard
Thank you for the 5* review Malcolm.
Guard Social Team
Great Company
Been with company many years, received renewal and i askeuardd for it to be looked at, and they managed to give me a much better price. Having to make a claim was simple and easy with no fuss, gave evidence they needed at 15.25 on a friday afternoon and claim was agreed by 17.00 that evening. Jamie my claims handler could not have made the process any easier. Will always continue to use Music Guard, im in my 14th year now
16 mei 2024
Review zonder uitnodiging
Antwoord van musicGuard
Gary thank you for the excellent review back in May! We are super pleased to hear about your experience and the loyalty you have shown us.
Guard Social Team
Very helpful and informative
Very helpful and informative. Talked me through the process and made sure I had everything required to claim
14 mei 2024
Review zonder uitnodiging
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