MVS Watches Ltd Reviews 260

Vincent was extremely helpful and accommodating. Great communication and follow up. Would highly recommend!

After spending several months scouring the internet in search of the perfect addition to my collection, I finally found exactly what I was looking for - a Tudor Black Bay 58 Blue Dial.

Having recently celebrated my 40th birthday, I decided it was time to treat myself to another luxury watch.
This was also the very first time I had ever purchased a pre-owned watch, so naturally I did a huge amount of research beforehand.

When I came across this particular Black Bay, I genuinely had to do a double take at the price. Compared to similar watches I’d seen elsewhere online, it seemed remarkably good value - especially considering the watch was only just over 12 months old and still had several years remaining on the warranty.

I made an enquiry and, within 30 minutes, Vincent was on the phone talking me through the watch in detail.
Not only was he incredibly knowledgeable and professional, but he was also genuinely enjoyable to speak with. We even discussed a few other watches he had in stock that might suit my budget, although by that point I already had my heart firmly set on this one.

I asked whether it would be possible to see a video of the watch before purchasing, and Vincent sent one over almost immediately. The watch looked absolutely stunning and, importantly, exactly as described. That gave me the confidence to move quickly before somebody else snapped it up.

Ordinarily, Vincent explained that orders placed after 3pm wouldn’t qualify for next-day delivery. My order went through at around 3:15pm, but he still went above and beyond to make sure the watch was dispatched for delivery the very next day. That level of customer service is increasingly rare and genuinely appreciated.

When the watch arrived, it exceeded all expectations. Absolutely perfect - complete with box and papers, in fantastic condition, and every bit as beautiful as I’d hoped.

The watch has already become a very welcome addition to my collection and, honestly, I suspect it will spend more time on my wrist than other watches ever have.

I genuinely cannot fault the service, the condition of the watch, or the value for money. The entire buying experience was exceptional from start to finish. I will absolutely be considering my next purchase from Vincent.

Superb service. Superb watch. Superb value. Keep up the great work!

My Omega Watch Purchase

Was a pleasure doing business with Vincent.

Communication was excellent, all questions answered in super quick time and straight to the point.

Payment and delivery instructions were followed, can’t be happier.

I’d do business with them again no questions asked

Thanks.

Vincent was a pleasure to deal with when selling my watches. He made a very fair offer and the whole process was extremely efficient. All in all a fantastic experience and much better than the "big boys". If you are selling your precious timepiece do not hesitate to give MVS Watches a try.

Bought a watch a few days ago and I have to say the service and communication couldn’t have been better. I initially had a bit of an issue with PayPal and dropped a note to the store, but as it was an evening at the weekend I really didn’t expect a reply. Not only did Vincent get straight back to me, he instantly resolved the issue. Every element of the transaction after that was exemplary. If you’re looking for a watch, I have no hesitation in recommending MVS.

Lovely watch - exactly as presented and described. Greta communication and a swift and safe delivery also

From the website where the photo's are accurate to the watches condition to dealing with them over the phone buying and receiving my omega planet ocean the next day they have been great
Thoroughly recommend this company a pleasure to deal with thank you

Fantastic service, very professional & I highly recommend!

Fantastic customer service. Third watch I’ve purchased from Vincent.

Fabulous Doxa 600t ,was as described and came super quick. Couldn't be happier with the service and communication. Watch is in excellent condition and the team answered my questions which helped me confirm the purchase.

Just bought an OMEGA Seamaster Railmaster 38mm Watch. It is first class condition, exactly as advertised. I ordered it online in the evening, it was posted the following day, arrived the morning after that (today, Friday March 20), and was beautifully and carefully packed. Vincent kept me up-to-date about the progress of the order. If only all online transactions could go as well as this.

Amazing watch, fantastic communication and extreley fast delivery, highly recommended, thank you.

Such a pleasure to do business with I sold my Tudor to them and it couldn’t have been simpler, they gave me a good price and I was paid within 24hrs of them receiving it in the post, I will definitely be using them in the future.

Just bought a fantastic Omega from MVS and I must say the price,Communication and service was outstanding and will definitely be revisiting them again for any future purchases 100%

Excellent communication and assistance from start to finish. Delivery was prompt and Vincent even checked in after to make sure everything was ok. The Watch was as described. I could not fault the service or the product and would recommend to all. Also a brilliant selection of watches!

Firstly I'd like to say based on the website these are people who truly love watches and everything to do with them.
I had great communication from them and the delivery of the watch was very speedy indeed.
The watch itself is actually better than I imagined and I'm extremely pleased with it.
I'd definitely purchase from them if I'm in the market for a quality watch again.

Can’t speak highly enough of my experience with Vincent at MVS Watches. Great communication throughout the whole process from initial enquiry to completion of the sale. Traded in another watch as part of my purchase, I got a deal I was very happy with and would certainly think of using Vincent / MVS watches again.

Got the sought after Titanium santos, the transaction was very smooth and straightforward and was very accommodating to be reasonable in the price and shipping was quick and transparent and good communication… highly recommend!

Great service, prompt replies to messages, next day despatch and delivered exactly on time. Perfect !

Selling a luxury watch can be daunting but Vincent made sure I was at ease throughout and answered any questions rapidly. Great service, quick payment and helpful throughout. Would definitely recommend to anyone looking to sell a second hand luxury watch.