My Beautiful Kitchen & Bathroom Reviews 

905
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Met with Kelly in Glasgow showroom to discuss bathroom renovation. Kelly listened to my ideas and went to work designing everything. Was given a quote for materials and installation in under an... Toon meer

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Beoordeeld met 5 van de 5 sterren

I had an existing bathroom ripped out and a new clean shower room installed and could not be happier with the service. From the first appointment with Kelly right though to the installation by R... Toon meer

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Beoordeeld met 5 van de 5 sterren

We have just had our bathroom renovation completed by My Beautiful Bathrooms in Glasgow. The ladies in the showroom Linda and Natalie were so helpful with design and choice. Our fitting team were Pawe... Toon meer

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Beoordeeld met 5 van de 5 sterren

From our first consultation with Emily right through the process of final fitting, the team have been on hand. Amazing communication throughout! David fitted our bathroom & he was so efficient & such... Toon meer

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Bedrijfsgegevens

  1. Kookwinkel

Geschreven door het bedrijf

At My Beautiful Kitchen all kitchens are made to order, so no two will ever be exactly the same. But each one begins its life the same way – with a blank sheet of paper and your vision. What you end up with is a finished kitchen that’s a true reflection of your personality and taste. Using the latest CAD 3D Design Software, we work with you to create your Beautiful Kitchen. First we’ll measure your kitchen, noting wall sizes, ceiling heights and services. Then we’ll have a chat and get all your ideas for your new kitchen. And we’ll give you our ideas, too. This can be done in our showroom, or if you prefer, the comfort of your own home. After that, it’s time to start planning your Beautiful Kitchen. We’ll create a 3D design of our plans. The design will show cabinets, worktops, lighting, sockets, chairs, and even some plants so the design is as real as possible. This will give you a highly accurate representation of your new kitchen. In fact, the only thing you won’t be able to do is cook in it. When you’re happy with your design, the plans are yours to keep. We are happy to email the plans over to you or print them for you so you can show them to your family and friends. And best of all… All design all comes FREE with No Obligation Whatsoever.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

905 reviews

5 sterren
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4,6

Alle reviews

(905)

114 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Make sure your whole quote includes VAT!

Mixed feelings about this company, the price they quoted for installation did not include VAT and was told by the fitter just a few days before my project began I would need to pay vat on top which would have meant over £500 more. Contacted my beautiful bathroom and they were absolutely no help. Never got a call back from them. I did manage to work it out directly with the fitter but the lack of response from this company was terrible.

My end result is a beautiful bathroom which is why I have given the 3 stars but honestly those stars are all for the fitter who was excellent and not this company directly with the exception of Natalie in the customer service team who was the only staff member who tried to help.

UPDATE - Fitter has been in touch to say the VAT problem was a mistake on his part and not the company. Good to know nothing underhand going on but their lack of response at the time was always my main problem so my opinion is the same - mixed feelings.

11 augustus 2025
Review zonder uitnodiging
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Antwoord van My Beautiful Kitchen & Bathroom

Hi Claire

Thank you for your feedback

We apologise that VAT was not discussed with you until days before your installation started by the installer. Please be assured we will address this matter.

We understand you felt there was a lack of response on our part and it was only Natalie who was helping. We apologise if this is how it came across. This was not the case. Our Project Manager who oversees the installation teams we recommend was communicating in the background with the fitter and Natalie to get a resolution to ensure you did not incur any additional charges. We are sorry that this was not explained to you and you felt we had stepped back.

This installer is VAT registered and we are happy to hear that we managed to sort the issue and no additional costs were incurred to you.
However, we appreciate your honest feedback and highlighting this issue to us. We will certainly look at this particular fitter an will address this issue with the installer direct to ensure this does not happen with any other customer and will no longer recommend this installer.

Again, we are sorry this has been the case and you are left feeling unhappy with your experience with us.

Kind regards
The My Beautiful Team

Beoordeeld met 1 van de 5 sterren

Worst experience ever!

I would not recommend this company for a kitchen installation. From start to finish, the experience has been frustrating and disappointing. The fitter who turned up wasn’t even supposed to be on the job, and it quickly showed -there were countless issues with the work. Despise raising my concerns, no compensation was offered, and the job was signed off without any proper checks.
On top of that, trying to get hold of anyone at the company was almost impossible. Calls and messages went unanswered, and I felt completely ignored once they had my money. For such a big purchase, I expected professionalism, accountability and support -but I received none of that.

Overall a very poor experience and I would strongly advise others to think twice before using this company.

8 juli 2025
Review zonder uitnodiging
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Antwoord van My Beautiful Kitchen & Bathroom

Hi Donna

We are sorry to hear that you feel this way, but we would like to clarify a number of points regarding your installation.

When the issues were flagged, we acted swiftly and professionally. A member of our team attended your property to carry out a full inspection of the work to ascertain the standard of the original work carried out.

Although you had paid the original fitter directly and in full, we took it upon ourselves to rectify the outstanding work at our own cost, in the interest of delivering a satisfactory result.

We arranged for a different fitter to return and complete the remaining work at our cost, even though we did not receive any money for the initial installation. There are very few companies, if any, who would take on costs for issues they did not cause or been paid for.

Following the remedial work being carried out, we made several efforts to contact you via phone and message to make sure everything was to your satisfaction and sign off the work, but unfortunately, we did not receive a response.

Throughout this process, we have gone above and beyond what is reasonably expected to ensure the issues were resolved.

Furthermore, the original installer is no longer on our recommended list of tradespeople to ensure this experience is not repeated by any other customer.

We always strive for high levels of professionalism, accountability, and customer satisfaction. While we regret that your experience did not meet your expectations, we stand by the steps we took to resolve the matter in a timely and fair way.

Kind regards
The My Beautiful Team

Beoordeeld met 5 van de 5 sterren

First Class Kitchen and Service

At first we were toiling between MBK and DIY Kitchens, but as we were very impressed with the service we received from Benn at MBK we decided to go with them. He took us through all aspects of our kitchen design and we were very impressed by his advice and opinions. We did have an issue with over supply of some materials but this was quickly resolved to our satisfaction. Would highly recommend. Hope to do business with you in the future.

4 juni 2025
Review zonder uitnodiging
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Antwoord van My Beautiful Kitchen & Bathroom

Hi Eddie

Thankyou for your kind review.

We are happy to hear you were impressed by our goods and the service you received from Benn. we will certainly pass your feedback on.

We are please to hear that the issue with the materials has now been resolved.

It is really nice to hear you would recommend us, as a small family business, we appreciate your support.

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. Very friendly and helpful staff. Happy with my new bathroom and would highly recommend. Excellent quality and finish!

11 augustus 2025
Review zonder uitnodiging
Logo My Beautiful Kitchen & Bathroom

Antwoord van My Beautiful Kitchen & Bathroom

Hi Afran

Thank you for your lovely feedback.

We are happy to hear you are delighted with your bathroom and the overall service you received.

Thank you for your your feedback on your experience in our Glasgow showroom. We are happy to hear Aga and Linda were helpful and answered any questions you had. We will pass your feedback on to them.

Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Paul and his team

It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Beoordeeld met 5 van de 5 sterren

Amazing en-suite

From start to finish we were guided well and offered all kinds of tiles, flooring, taps etc. really helpful. All costs were explained and delivery of the supplies was good too.
Fitting was seamless and nothing was too much for the fitting team.
Our new en-suite is simply stunning!!!!

16 augustus 2025
Review zonder uitnodiging
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Antwoord van My Beautiful Kitchen & Bathroom

Hi Elspeth

Thank you for your lovely feedback.

We are happy to hear you are delighted with your en-suite and the overall service you received.

Thank you for your your feedback on your experience in our Glasgow showroom. We are happy to hear David and Linda were helpful with your design and answered any questions you had. We will pass your feedback on to them.

Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Paul and his team

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Beoordeeld met 5 van de 5 sterren

Everything about our experience was…

Everything about our experience was fantastic from the selection of bathroom furniture, tiles, fitments, etc to the delivery of these. Steve and his team who carried out the work were professional, very personable and we're very happy with their work.

4 augustus 2025
Review zonder uitnodiging
Logo My Beautiful Kitchen & Bathroom

Antwoord van My Beautiful Kitchen & Bathroom

Hi Louise

Thank you for your lovely feedback.

We are happy to hear you are delighted with your bathroom and the overall service you received.

Thank you for your your feedback on your experience in our Glasgow showroom. We are happy to hear Aga was helped choose your products and get your the design you were looking for. We will pass your feedback on to her.

Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Stephen and his team

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Beoordeeld met 5 van de 5 sterren

Very pleased all round…

I was really pleased with the design and installation. Close scrutiny was paid to a reconfiguration and the company and installer went to great lengths to check that the design would work in what was a confined space. The only disappointment was the length of time I had to wait for the installation, however, this is the price you pay for organising work with a reputable company who come highly recommended.

18 augustus 2025
Review zonder uitnodiging
Logo My Beautiful Kitchen & Bathroom

Antwoord van My Beautiful Kitchen & Bathroom

Hi

Thank you for your feedback.

We are happy to hear you are delighted with your bathroom and the overall service you received.

Thank you for your your feedback on your experience in our Edinburgh showroom. We are happy to hear Linda was helpful with your design and you got everything you needed. We will pass your feedback on to her.

Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Steven and his team.

We understand you had a to wait a week or so longer than expected to get your project started, but we
ensure all installation teams are assigned to suit the specification of each project.

We are happy to hear you are delighted with the final outcome of your bathroom.

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service provided by both the designers and the installers. The designer (Euen) was very helpful and explained everything to us. Regarding the installers, top craftsmen work from start to finish. The installers were very polite, accommodating and professional… throughout the week, they left the work area/path nice and clean before leaving.
This is our second bathroom that this family owned company has done for us and looking to get the third bathroom done in few months time. I Highly recommend this company both fir price and service.

11 augustus 2025
Review zonder uitnodiging
Logo My Beautiful Kitchen & Bathroom

Antwoord van My Beautiful Kitchen & Bathroom

Hi

Thank you for your lovely feedback.


Thank you for coming back for your 2nd bathroom project with us. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the overall service you received in our Glasgow showroom. We will pass your feedback on to our designer, Ewan in our Glasgow showroom.


Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to David and Gary and their team.


Thanks again for coming back to us and it is so nice to hear you would recommend us, as a small family business, we appreciate your support.

When your ready for your third bathroom, let us know and we will be happy to help again.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Beoordeeld met 4 van de 5 sterren

Materials arrived on time unfortunately…

Materials arrived on time unfortunately bathroom cupboard was damaged and a new one was ordered and fitted in a timely manner. Fitters were very helpful and made a good job of installing the new bathroom.

4 augustus 2025
Review zonder uitnodiging
Logo My Beautiful Kitchen & Bathroom

Antwoord van My Beautiful Kitchen & Bathroom

Hi Gerald

Thank you for your feedback.

It is lovely to hear you are happy with your bathroom and the over all service. We are happy to hear despite your unit being damaged in transit, it was replaced in a timely manner and did not hold up your project.

Thank you for the feedback on the installation team we recommended regarding their standard of work and that they were helpful during the installation. We will certainly pass your feedback on to Shaun and his team

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Beoordeeld met 5 van de 5 sterren

New Bathroom in Edinburgh

From the very start of the process in design and choosing the equipment to installation it was easy, friendly and exceeded our expectations. The quality is fantastic and has made such a difference to the bathroom. The installers were fantastic and nothing was too much effort. Well done and thanks!

28 juli 2025
Review zonder uitnodiging
Logo My Beautiful Kitchen & Bathroom

Antwoord van My Beautiful Kitchen & Bathroom

Hi David

Thank you for your lovely feedback.

We are happy to hear you are delighted with your bathroom and the overall service you received.

Thank you for your your feedback on your experience in our Edinburgh showroom. We are happy to hear Abbi and Linda were helpful. We will pass your feedback on to them.

Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Aaron and his team

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Beoordeeld met 5 van de 5 sterren

Bathroom / en suite fitted

Had the main bathroom and en suite done and wouldn't hesitate to recommend this company. From our first appointment the service was great. Really professional all the way through and the team kept us informed all the way through to installation. The installation team (primo) were great also and both jobs were completed in 5 days. The result is amazing and has totally transformed both rooms. Thank you so much

25 juli 2025
Review zonder uitnodiging
Logo My Beautiful Kitchen & Bathroom

Antwoord van My Beautiful Kitchen & Bathroom

Hi Danny

Thank you for your lovely feedback.

We are happy to hear you are delighted with your bathroom and ensuite and the overall service you received.

Thank you for your your feedback on your experience in our Glasgow showroom. We are happy to hear Linda was helpful with your design and answered any questions you had. We will pass your feedback on to her.

Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Euan and his team

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Beoordeeld met 5 van de 5 sterren

A joy to work with.

From start to finish, everyone was helpful and professional.

The design team listened attentively to all our requirements, and the installation crew were friendly, efficient and very quick.

At every stage of the fit they were keen to keep us updated and come to us with any concerns or questions regarding logistics or aesthetics. We are very, very happy with the end result and finish.

14 juli 2025
Review zonder uitnodiging
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Antwoord van My Beautiful Kitchen & Bathroom

Hi Christopher


Thank you for your lovely feedback. It is really appreciated.


We are happy to hear you are delighted with your bathroom and the overall service you received.


Thank you for your your feedback on your experience in our Glasgow showroom. We are happy to hear Emily was helpful with your design. We will pass your feedback on to her.


Thank you for the feedback on the installation team we recommended regarding their standard of work and communication shown during the installation. We will certainly pass your feedback on to Daniel and his team


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team


Beoordeeld met 5 van de 5 sterren

1st class job by a 1st class team

From our first visit to My Beautiful Kitchen & Bathroom showroom till the completion of our bathroom installation everything went like clockwork. Being able to see your proposed bathroom on a 3D computerised Vision was extremely helpful. Our dealings with Sharon, Ewan & Aga were always very constructive and informative. Our fitter Davie who was very polite and knowledgeable made a terrific job installing the bathroom with the assistance of his tilers Stevie & Gerry. Davie visited our house prior to installation and explained in detail the schedule of works for the week. The communication during the installation from the office was also very good ensuring everything was going to plan. I would have no hesitation what so ever in recommending this company.

20 juli 2025
Review zonder uitnodiging
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Antwoord van My Beautiful Kitchen & Bathroom

Hi Andrew


Thank you for your lovely feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the overall service you received from Aga and Ewan in our Glasgow showroom and from our customer service manager, Sharon. We will pass your feed back on to them.


Thank you for the feedback on the installation team we recommended regarding their standard of work and communication and attention to detail shown during the installation. We will certainly pass your feedback on to David and his team


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Beoordeeld met 5 van de 5 sterren

Excellent job,the fitter’s Martin,Simon…

Excellent job,the fitter’s Martin,Simon and job without any hassle and cleaned up after them,would highly recommend.

22 juli 2025
Review zonder uitnodiging
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Antwoord van My Beautiful Kitchen & Bathroom

Hi Jean


Thank you for your lovely feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the overall service you received.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Martin and his team


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Beoordeeld met 5 van de 5 sterren

We chose My Beautiful kitchen and…

We chose My Beautiful kitchen and bathroom to do both bathrooms in our home as they were very competitive in their pricing. The quality of the goods supplied are excellent and certainly are value for money. The project was lead by Stephen who ensured everything went to plan with the fitting of both bathrooms and ensured our deadlines were met.The finish of both bathrooms is exceptional and we are really happy with the end product of our refit. I’am happy to recommend this company and its staff due to the quality and service provided.

18 juli 2025
Review zonder uitnodiging
Logo My Beautiful Kitchen & Bathroom

Antwoord van My Beautiful Kitchen & Bathroom

Hi Simon


Thank you for your lovely feedback. It is really appreciated.


We are happy to hear you are delighted with your bathroom and the overall service you received.


Thank you for the feedback on the installation team we recommended regarding their standard of work and communication shown during the installation. We will certainly pass your feedback on to Stephen and his team


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team





Beoordeeld met 5 van de 5 sterren

Bathroom Conversion

I cannot recommend enough the services I received from ‘My Beautiful Kitchen & Bathroom’. My bathroom was in a sorry state and unsuitable for my needs with limited mobility. Natalie did an amazing job of designing something that was perfectly suited for me. I needed an easy access shower that would require minimal maintenance. What was put forward was perfect for me and has given me my independence back.
I also can’t recommend highly enough the fitter Steven. He was excellent. Kept me informed all the way and dealt with unexpected problems hidden under the floorboards. The previous owner had left an array of pipes that were supposed to provide underfloor heating but only provided underfloor leaks.
Steven went above and beyond expectations and left the area spotless. This work will have a huge impact on my life and I can’t thank the team enough for what they have done.

7 juli 2025
Review zonder uitnodiging
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Antwoord van My Beautiful Kitchen & Bathroom

Hi Jean


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the service you received from our design team in our Stirling showroom. We will pass your feedback on to everyone involved.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Steven and his team


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team




Beoordeeld met 5 van de 5 sterren

We are absolutely delighted with our…

We are absolutely delighted with our new bathroom ! The fitting team Paul, Steven, David and Daniel were first class from start to finish. Very professional, clean and tidy whilst working and each one clearly knew their trade well. Can't praise them all high enough and all are are definite asset to My beautiful Kitchen and Bathroom. Appreciated the follow up phone call from office to ensure we were happy with everything when completed . We will be looking at a new kitchen next year and will definitely be in touch with the company again . Very happy indeed !

1 juli 2025
Review zonder uitnodiging
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Antwoord van My Beautiful Kitchen & Bathroom

Hi Caroline


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the overall service you received from our design team through to our after care call from our customer service manager.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Paul and his team

It is really nice to hear you would recommend us and happy to come back to us when you are starting your kitchen project. As a small family business, we appreciate your support.



Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Beoordeeld met 5 van de 5 sterren

Replacement Ensuite

I found the company on Instagram and they looked professional with good reviews; my ensuite renewal was handled very well from the initial time at the Edinburgh showroom, the home survey, the detailed quotation and finally the installation; all very clear on the process and the installation was all done in the time scheduled; very happy with the final product and dealing with everyone at My Beautiful Bathroom.

30 juni 2025
Review zonder uitnodiging
Logo My Beautiful Kitchen & Bathroom

Antwoord van My Beautiful Kitchen & Bathroom

Hi Paul


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the service you received from our design team in our Edinburgh showroom. We will pass your feedback on to Karolina and Linda


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Dean and his team


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Beoordeeld met 4 van de 5 sterren

My Beautiful Bathroom

After a few communication hiccups everything went according to plan. Really pleased with our bathroom when completed. The fitters and tiler were very professional and tidy. The old bathroom materials were removed quickly and a good job was done by everyone.

23 juni 2025
Review zonder uitnodiging
Logo My Beautiful Kitchen & Bathroom

Antwoord van My Beautiful Kitchen & Bathroom

Hi Tom


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the overall service.


We are sorry for the initial communication issue and are happy to hear you got everything sorted and are delighted with your bathroom.

Thank you for the feedback on the installation team we recommended regarding their standard of work during the installation. We will certainly pass your feedback on to David and his team.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Beoordeeld met 5 van de 5 sterren

Simple hassle free process from start…

Simple hassle free process from start to finish, no hard sell !! Install team Paul and Stephen were superb. Great price class finish !!

30 juni 2025
Review zonder uitnodiging
Logo My Beautiful Kitchen & Bathroom

Antwoord van My Beautiful Kitchen & Bathroom



Hi


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the service you received from our design team in our Glasgow showroom. We will pass your feedback on to everyone involved.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Paul and Stephen and their team.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team




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