I had a puncture in my tyre, I took it to the Duncraig, WA branch, the employee was helpful and said he would get back later that day as to whether the tyre could be repaired or not . He got back vi... Toon meer
Locatie
Wijzig locatieShell Coles Express Service Station, Corner of Glengarry Drive and Warwick Road, 6023 Duncraig, WA, AU
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Lees wat reviewers zeggen
Customer focussed. Not high and mighty but human and with empathy without being condescending. Always try hard to get the lowest quote or price match. Phone advisor was top notch. A real asset to your... Toon meer
Car service was discounted. Manager allowed employee to drop me off to my workplace about 2 k away. Texted when services was ready. Perhaps could have listed what this service entailed and if tyr... Toon meer
I got one tire fitted, not sure what happened but I paid less than original price/quote I got online. Good customer service/communication. Next time my car needs anything I'm going here.
Bedrijfsgegevens
- Bandenwinkel
- Garage (elektrische auto-onderdelen)
- Auto-accuverkoper
- Autoreparatie en -onderhoud
- Monteur
- Olieverversingsservice
Over mycar Tyre & Auto - Duncraig
Geschreven door het bedrijf
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contactgegevens
Shell Coles Express Service Station, Corner of Glengarry Drive and Warwick Road, 6023, Duncraig, WA, Australië
- (08) 6330 7403
4,9
Uitstekend
262 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly and honest staff
Friendly and honest staff. Never try to upsell products you don’t need like many other places
5 september 2024
Great service and price
16 augustus 2024
Service is great
Service is great. They parked my car in a lot Jace where it would be accessible when dozens of cars were queuing up for petrol. And made sure it was ready nice and early as I had to walk back to pick it up. Extra work was required and they advised me if rest before going ahead. They remember me each time I go there.
14 augustus 2024
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Lack of communication!
When dropping off my keys I was asked to check if my contact number was correct it, it was yet I received no message to inform me that my car was ready for collection. Luckily my partner looked at the closing time of the store at we only had 15 minutes to rush back and get my car before closing for the weekend. When arriving they informed us that they had been trying to contact me yet I hadn’t received nothing , no text or email. I checked the contact number again and still it was correct. I was then just handed the receipt and not spoken through anything they found or received any apologies. Very disappointing as previous experiences have been great. I feel as though they could have done more to contact me , via email perhaps as I dread to think what had happened if my partner hadn’t checked the closing time.
10 augustus 2024
Antwoord van mycar Tyre & Auto - Duncraig
Hi Lottie,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Car service and new tyres fitted and…
Car service and new tyres fitted and car ready to pick on the same day. Very helpful and friendly service by the branch manager. Also very convenient location
8 augustus 2024
Kuhmo vs Pirelli
The Duncraig team saved me money by recommending a cheaper tyre that is as good as the Pirelli's I was looking at, alignment is perfect, my ute drives better and sticks to the road regardless of the weather conditions. Thanks
13 juli 2024
Glengarry MyCar experience
Never had a problem with the team at Glengarry. Always first class service which is highlighted in the waiting times for each service. A very popular garage - highly recommended.
12 juli 2024
Great Customer Service
Justin was super helpful. Was having issues getting car to the shop, and he provided a battery jump pack to get the car started.
27 juni 2024
Honest and reliable
Justin was great! Very reliable staff. I received honest feedback and recommendations from Justin on what needed to be fixed and what was priority. Affordable prices too. Highly recommend.
4 juni 2024
Review zonder uitnodiging
Easy to deal with.
12 juni 2024
Good Vibe business that delivers…
Competitive pricing, friendly experienced staff and an organised workshop which provide a level of confidence the work will be completed on-time and professionally…
14 juni 2024
Efficient and professional
Service was quick and professional and we were able to have a new tyre fitted within one day. The team were friendly and knowledgeable ensuring we only had done what we needed. Thankyou
13 juni 2024
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