The guy i spoke to on the phone and who i handed my key too was absolutely lovely and very helpful but when it came to me picking up my car the man working was rather rude and blunt, showed no proper... Toon meer
Locatie
Wijzig locatieWaverley Gardens Shopping Centre, 271 Police Rd, 3170 Mulgrave, VIC, AU
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Took a tyre in with a slow leak; Ronny checked it and found that it was a problem with the valve. Didn't charge which was very good (could have put a new tube in or whatever but was honest which was a... Toon meer
Had to get an urgent roadworthy done to meet other appointment guidelines. The team atmy car waverly gardens got the job done and explained. all the details behind the process. I had spoken to... Toon meer
Sean at Waverly gardens was terrific, great service, V courteous, informative, soft spoken. Car is running well so possibly the service may be ok. I'm due to change tyres, taken appointment late June... Toon meer
Bedrijfsgegevens
- Bandenwinkel
- Garage (elektrische auto-onderdelen)
- Auto-accuverkoper
- Autoreparatie en -onderhoud
- Monteur
- Olieverversingsservice
Over mycar Tyre & Auto - Waverley Gardens
Geschreven door het bedrijf
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contactgegevens
Waverley Gardens Shopping Centre, 271 Police Rd, 3170, Mulgrave, VIC, Australië
- (03) 8585 7182
4,6
Uitstekend
283 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service and value for money
Great service and value for money, honest and trustworthy people - can't beat this combo. Highly recommended.
9 september 2024
Review zonder uitnodiging
Excellent experience
The manager Andrew explained everything in full and very happy with the service
7 september 2024
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Ordinary experience
Like last year, my service log book was not stamped and I had to ask them to stamp it. The dashboard service warning was not removed as well. These are pretty basic things
6 september 2024
Antwoord van mycar Tyre & Auto - Waverley Gardens
Hi Pankaj,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Good overall service
Overall communication and service was great.
A little frustrating trying to find the service centre as it's not obvious how to get in.
Manager was helpful and efficient.
Happy to recommend them.
6 september 2024
Polite
Polite; completed well on time.
Better if drop-off radius is increased to 10km radius.
4 september 2024
Great overall experience!
Very professional attitude, good prices and good workmanship.
2 september 2024
The staff were very friendly and prompt…
The staff were very friendly and prompt and also my vehicle was looked treated with care.
25 augustus 2024
My car Waverley Gardens is the best…
My car Waverley Gardens is the best team out there. They are courteous and professional. They go above and beyond each and every time I visit. Won’t go anywhere else!
29 augustus 2024
They did the job on time as it was…
They did the job on time as it was scheduled. Thakxs!
9 augustus 2024
The service and the other matters that…
The service and the other matters that needed attention was handled without any problems. The only thing I feel that should have been done was for them to ring me to let me know that it wouldn't be ready at 2.30pm rather than me hanging around for another hour for it to be ready
15 augustus 2024
Great customer service and honest…
Great customer service and honest feedback in My car waverley gardens. I have got one car serviced there and I am bringing my second car. Thx, chadi
6 augustus 2024
Andrew was awesome
Andrew was awesome. Fixed my fan belt and did not charge me his labour. Also went out of his way to drive to Volkswagon to buy a genuine part for the belt and patiently had my car charged up and ready to go. I was happy with his commitment and the outcome. Cheers man :))
31 juli 2024
Quite slow to attend a customer at…
Quite slow to attend a customer at their reception even though at the agreed drop off time. Service seemed OK but nothing really to do on BYD. Was ready pretty much when they said. Would be nice "extra" if they put EV on charge when waiting and/or finished!
20 juli 2024
Okay but they did not rotate my tyres…
Okay but they did not rotate my tyres as requested. And quoted exorbitant prices for new tyres and wipers.
19 juli 2024
Flat tire could not be repaired
Flat tire could not be repaired. Got a mew tire Come in the next day got it fitted. Great job. Hope no more puncture in the future
18 juli 2024
Great mechanic
Upfront, honest and willing to help as much as they can. They’re great mechanics and my car is running much better now.
5 juli 2024
Service completed as expected
Service completed as expected. It took longer than expected, about 5 hours, which seems excessive. Is this just an electric vehicle issue?
28 juni 2024
The staff were very friendly and the…
The staff were very friendly and the whole process was easy and efficient. They did a great job with my tyres.
29 juni 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.