Mycustombobbleheads Reviews 311

I’m very disappointed at the end products. The brain scan the male doctor Tim is holding is pitiful. Doesn’t even look like a brain. I have to fix it myself. The base is so light and the figurines are leaning back. No way that base is going to last. It’s going to topple over because both figurines are not balanced. The female head doesn’t even bobble because the hair is in the way.

Easy to navigate setting up all the features. This is the third one I’ve ordered in the past few months.

Following up on my previous review below for my order that shared no resemblance to what I provided them.

Have been going back and forth with customer service who continues to offer ridiculous and insulting solutions - for instance offering you a replacement and the rescinding that offer for a 10% off discount code.

A complete waste of time dealing with this company. Avoid.

Mycustombobbleheads is a scam. They deceive customers with misleading item descriptions then refuse to address the issue. I purchased a “2d 3d printed style” action figure only to receive a piece of plastic with a picture glued to the back of it.

Here is a copy of my latest email to “Vivian” to address ongoing displeasure with my order.
Hello,
My order has finally arrived.
As you already know, I am not happy regarding the length of time it took to receive my order considering it was supposed to arrive by December 20, 2025.

Now that I received the order, I am even more disappointed and upset at the quality and detail of the order.

I am attaching a copy of the original proof that you supplied me along with photographs of the product you sent me.

Here is a list of Deficiencies with the figures.

1. The back of the males shirt looks orange and streaky
2. The glasses on the male figure do not match the photograph I provided nor the proof you sent
3. The male figures arm is not lifted across the body as reflected in the photograph or proof you provided
4. The females hair looks reddish on top
5. The females necklace in not apparent on the figure as reflected on the photograph or proof that you provided
6. The purse is missing for the female as reflected in the photograph and the proof that you sent.

As you know, this order was a very important and pricey (expensive) gift for me to give.

Not only was it late for Christmas, it is not anything close to in value to the price that I paid for it.

Please let me know how you will remedy this situation as soon as possible.
I patiently await you response.

I just received what I thought was going to be an action figure, turns out what got delivered is a 3 x 3“ card. It was totally advertised differently and such a scam. I am very upset as it was a Christmas present that I was planning to give tomorrow.

Many people celebrating this gift-giving season face the same, age-old dilemma: what to get the person who has everything? It’s challenging enough whether it’s family or friends, but this concern takes on another dimension when that person is your boss!

Over the years, I’ve gotten him
various things- wine, cigars, and a myriad of office accoutrements. But NONE of them hold a candle to the bobblehead doll created by Mycustombobbleheads!

Of all the gifts I’m offering this year, this is the one I’m most excited to give. While this is the first and last time I’ll spend as much on his gift, I know he’ll be absolutely bowled away and regard it as a cherished keepsake. And that to me is priceless!!

I cannot WAIT to see his expression when he opens the box and sees himself looking right back at him. The artists truly capture every nuance of the image supplied, and the company offers a wide array of types, options, poses, bases and/or stands. The doll also arrives in a sturdy gift box which needs no other adornment.

Best of all, their customer service cannot be beat! Because of how precisely faithful the reproduction of the less than optimal photo was, I sought and was granted a more flattering revision. I am so grateful for the company’s flexibility on this score and thrilled to say I received my boss”s gift in time to make his season bright.

While MyCustomBobbleheads won’t rest until you’re completely satisfied, to avoid any issues I’d advise potential clients to provide the best image possible and also to clearly state any desired preferences / alterations IN ADVANCE. Remember, they only have what YOU supply to work with and they have an established creation and proof process that you should be clear about.

However, this all will lead to your ultimate satisfaction, because you can rest assured that your unique, custom gift will be HEADS ABOVE anything else under the tree!

I pleaded with them to correct the eyes--she's Chinese but the eyes never changed--were still round and generic. I begged them to not be afraid of creating Chinese eyes b/c it's her Chinese eyes that radiate her joy. No one thinks this even remotely suggests Dr Barrows--doesn't even come close in a cartoonish or other way. Not even a suggestion of Asian. just a total waste of >$150 an embarrassment.

Total scam. I thought I was buying a bobblehead, but it turned out to be a 2D image. It was very misleading on the site. Even as a 2d image, it isn't worth the cost! And the extra shipment and purchase protection are a waste of money, so don't bother. Just go elsewhere! Everything about this company is a joke! I wouldn't have bought it either way had I known. Don't buy it...save your money!

I was most pleasantly surprised with the likeness on my grandson’s bobblehead from just a photograph. The designer even captured the wisp of cowlick in his hair. Great job!

Great overall experience from start to finish. They followed up with questions and previews to make sure the products come out the way I wanted. Fast shipping as well.

My whole experience was great! From ordering, ease of uploading pictures, and communication, everything went so smooth! I even had a custom request that the Superman “S” be an “M” on the shirt and it looks fabulous. If you’re on the fence about ordering, just do it!

Excellent and empathetic service. Highly recommend!

WOULD NOT RECOMMEND THEM AT ALL. Ordered over a month ago and still have not received the order.

They have been quick to respond and very accommodating with requests. I like that I'm given the opportunity to ask the artist to refine certain features by seeing the work being done along the way. Vicky has kept me in the loop of the progress of my current order. This is my second Bobblehead order.

From the moment I placed my order on their very user-friendly website to the delivery, mycustombobbleheads has been a loyal customer. The order was tracked back to ensure everything was correct. Afterward, they provided the advice I needed, as this was my first purchase. Personal advice, personalized service via email—mycustombobblehead is all about people. I truly enjoyed the customer service, truly the highest level for an online company. I'm impressed that it's possible. It was perfect, hence this review!

I needed the complexion fixed and they foxed it and made the face the look great! It was a special gift for my dad.

Ana and team set the bar with responsiveness and excellent detailed customer satisfaction is what they strive for. I will be a repeat customer and send folks to them! 5-star business!

Absolutely disappointed in what I received. It doesn’t fit the description at all of what was advertised. It was advertised as an action figure but I got a printed flat picture I could’ve made myself at home. Not worth it.

The custom bobble head is a brilliant gift idea and came out very identical to the pictures I have provided. The quality feels solids and not cheap. Additionally, the production time was relatively quick and arrived sooner than expected!! Great job!