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Beoordeeld met 5 van de 5 sterren

My order from myDelibox arrived today ,the box arrived open but luckily nothing was missing or broken, I asked the delivery courier he said he doesn't know why is open, apart from that the product a... Toon meer

Beoordeeld met 1 van de 5 sterren

Salve, fatto ordine domenica, oggi venerdi non è arrivato nulla, premetto che ho fatto la consegna normale ed è indicato 2-6 giorni ma li trovo eccesivi, l'altra volta ho pagato per la consegna ve... Toon meer

Beoordeeld met 5 van de 5 sterren

We ordered a selection of good quality pasta shapes (some of which you cannot find in an ordinary supermarket) and Mutti sauce,they all arrived well packaged in two cardboard boxes,on time with no fau... Toon meer

Beoordeeld met 5 van de 5 sterren

A good selection of reasonably priced italian food and household items. I always receive everything I order within the agreed timeframe and extremely well packaged. A very reliable service I have now... Toon meer

Bedrijfsgegevens

  1. Italiaanse kruidenierswinkel

Geschreven door het bedrijf

MyDelibox - the online Italian delicatessen in the UK, at incredible low prices. We deliver in two working days everywhere in the UK mainland. Shop now!


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

698 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,5

Alle reviews

(698)

64 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Salve,

Salve,
fatto ordine domenica, oggi venerdi non è arrivato nulla, premetto che ho fatto la consegna normale ed è indicato 2-6 giorni ma li trovo eccesivi, l'altra volta ho pagato per la consegna veloce ci hanno messo 5 giorni.
Non penso di acquistare più nulla da loro.

Saluti,Antonio

20 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My order from myDelibox arrived today…

My order from myDelibox arrived today ,the box arrived open but luckily nothing was missing or broken, I asked the delivery courier he said he doesn't know why is open, apart from that the product are good quality and nice, with good variety of products, I have ordered many time before, the order arrived quickly. Also is easy to order online

12 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have already raised a complain with…

I have already raised a complain with dhl as they left the parcel on the street while I have changed the delivery day the next day. Utterly disappointing and something I would not repeat. There other online delivery

27 juli 2026
Logo myDelibox

Antwoord van myDelibox

Hello, Luca. Thanks for your order and this feedback. As explained, we raised this issue with the courier, and we contacted you privately to solve the issue.

Beoordeeld met 5 van de 5 sterren

Excellent goods and service

A good selection of reasonably priced italian food and household items. I always receive everything I order within the agreed timeframe and extremely well packaged. A very reliable service I have now been enjoying for several years.

26 mei 2026
Beoordeeld met 1 van de 5 sterren

Still disappointed

Today I received an email with a £10 voucher asking me to change my review to a positive one; yet, in previous communications, you had stated that nothing could be done about the matter. I also received a phone call from someone trying to convince me that everything was fine, except for my review, at which point I hung up. I didn’t like the tone. I had simply had enough of you. So, if that £10 voucher was meant to "buy" a positive review, then no thank you: the review will remain published for others to read. My first order took weeks to arrive, and I was fully justified in complaining about the significant delivery delay; on that occasion, you offered me a voucher by way of apology. Furthermore, you sold my daughter (I shop with my daughters, we order together, though obviously you wouldn't know that) crisps that were due to expire in a few weeks and were already stale; when she contacted you, you replied that nothing could be done and that they were discounted anyway (even though we didn't know the discount was due to the imminent expiration).
If this is how you run your business, I am afraid you were right, we can no longer be your customers, nor do we wish to be contacted again. If your intention had truly been to apologise, you could have sent me the 5 packs of biscuits or offered me the voucher right from the start, instead of trying to discredit my honest review. I think you’ve forgotten the most important thing for a shopkeeper: that the customer is always right.

22 juli 2026
Review zonder uitnodiging
Logo myDelibox

Antwoord van myDelibox

Hello, Patrizia Teodosio. We are "still disappointed", not you. If we gave you the moon, it would have been not enough and you would still find something wrong. Please find another shop to buy from, and they will be more than happy to receive some bad reviews as well.

Beoordeeld met 2 van de 5 sterren

The worst online Italian grocery order…

The worst online Italian grocery order I’ve ever received. Items were carelessly packed, with cans of soft drinks thrown into thin plastic bags instead of proper protective packaging; one leaked and soaked multiple items in the box. A jar of vanille marrons also arrived smashed, with its contents spread throughout the package. While the damaged items were refunded, that hardly makes up for the mess and the time wasted cleaning sticky residue off everything else. Extremely poor packing standards—I will not be ordering from them again.

2 juni 2026
Review zonder uitnodiging
Logo myDelibox

Antwoord van myDelibox

Sorry, to read this. We always put extra care in packing the goods. We reviewed this case and we realized the parcel has been treated really badly by the courier. We PM you in order to make it right. Apologies.

Beoordeeld met 2 van de 5 sterren

The shipping time is very long

The shipping time is very long! The prices as affordable but you will receive your package maybe after 15 days! There are many other online shops that are a little more expensive but very fast!

20 mei 2026
Review zonder uitnodiging
Logo myDelibox

Antwoord van myDelibox

Hello, Marianna. Thanks for your order and sorry to read this. Please note your past order was dispatched in 4 working days, and this new order will be dispatched today (after 3 working days), as confirmed via email. At the checkout for both orders you selected Shipping STANDARD - dispatched in 2 to 6 business days. As you can see these are not 15 days. If you are looking for a faster service we do offer a NEXT DAY delivery as well. I hope this may help. Thanks for your feedback.

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