My order from myDelibox arrived today ,the box arrived open but luckily nothing was missing or broken, I asked the delivery courier he said he doesn't know why is open, apart from that the product a... Toon meer
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Lees wat reviewers zeggen
Salve, fatto ordine domenica, oggi venerdi non è arrivato nulla, premetto che ho fatto la consegna normale ed è indicato 2-6 giorni ma li trovo eccesivi, l'altra volta ho pagato per la consegna ve... Toon meer
We ordered a selection of good quality pasta shapes (some of which you cannot find in an ordinary supermarket) and Mutti sauce,they all arrived well packaged in two cardboard boxes,on time with no fau... Toon meer
A good selection of reasonably priced italian food and household items. I always receive everything I order within the agreed timeframe and extremely well packaged. A very reliable service I have now... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
MyDelibox - the online Italian delicatessen in the UK, at incredible low prices. We deliver in two working days everywhere in the UK mainland. Shop now!
Contactgegevens
Unit A3 - OYO Business Units, DA17 6AX, Belvedere, Verenigd Koninkrijk
- info@mydelibox.com
- mydelibox.com
4,5
Uitstekend
698 reviews
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Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Great service
30 juli 2024
Perfect package
Perfect package, all wrapped up with care and everything arrived with no damage. Quick delivery.
30 juli 2024
The product is great and delivery time…
The product is great and delivery time as should be.
26 juli 2024
I had to cancel my order because the…
I had to cancel my order because the delivery fee, in the UK mainland, was unacceptable!
26 juli 2024
Antwoord van myDelibox
Hello. As explained via email your postcode does not qualify for our UK mainland rates. The extra charges are also written into our delivery page. We also refunded promptly your order as soon as you wanted to cancel it.
We then believe this review is unfair and we will report it to trustpilot.
Precise and with good food 😋
1 augustus 2024
Review zonder uitnodiging
Great products, great service
Great products, delivered quickly and well packaged in eco friendly packaging. Lovely to be able to get my Italian favourites here in the UK.
24 juni 2024
Review zonder uitnodiging
Great service
25 juni 2024
Good company
Order often, great selection, good prices. Items arrived packed very carefully
13 juni 2024
Review zonder uitnodiging
Always great service,good…
Always great service,good choice of products.delivery on time.thank you
6 juni 2024
Review zonder uitnodiging
All very good and very fast service.
28 mei 2024
Very good choice!
I'm italian and I'd like to get some products from my country. On mydelibox I can get some.products I can't find in the shops around me and the prices are very good!
24 mei 2024
Review zonder uitnodiging
Scandalous poor customer service and…
Scandalous poor customer service and attention to the customer in general. Ordered with next day delivery and Fedex damaged the parcel. Had a call from them saying the parcel is now leaking so they are not going to deliver it. I immediately contacted Mydelibox which did NOTHING for me! Emailed them numerous times in the past 3 days informing them about this and requesting a replacement. NO, replacement! Had a reply they are awaiting for Fedex to confirm. They did not even bother to check the tracking otherwise they would have seen the the parcel status has not updated since 2 days. So I have to wait for Fedex to have the time to confirm and if it takes 1,2,3 weeks I will have to wait to receive, MAYBE, another parcel with what I paid for?? This is so not Customer care oriented. This company has a lot to learn on how to treat their customers.
15 mei 2024
Review zonder uitnodiging
Antwoord van myDelibox
Hello, Cinzia. Thanks for your order and sorry for what has happened to you. Please note you already ordered several times in the past from us, and we always assisted you promptly and professionally. In this specific case there was an issue with the courier, and we did take care of it as well.
When you say mydelibox did nothing for you, you know this is not true and it is not fair to report such a thing here. We apologized multiple times, we refunded you the entire order value, and we offered a voucher for a new order, which you did use and then suddenly you cancelled it. We explained also multiple times we are unable to send you a replacement.
We hope you reconsider this review and we wish you all the best.
myDelibox
Very pleased
Very pleased, I have a very good knowledge of the Italian products as been resident for long years. As always from packaging to doorstep delivery, it's just fantastic to be able to taste the delicacies of good products which is barely unavailable, so 5 stars ,keep doing the good job !!maybe introducing more products with convenient prices for customers and your business as well
24 april 2024
Products are with a long shelf life…
Products are with a long shelf life which is good especially if you are s single person, so you don't have to rush eating everything quickly. Free standard delivery one week time which is fine.
Would have loved a first order discount but I didn't get one.
24 april 2024
Great company
Great company, always get what you want and delivers when it says it will!
24 april 2024
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