myfin.bg Reviews 

Scam bank they are holding your money hostage for no reason I have already filed a lawsuit against them and my lawyers will make you lose the desire to scam them

The bank contacted them saying that my account was stolen and someone changed my email and password and my Gmail account was hacked and the hacker contacted the bank to change my phone device with his phone to access my bank account. I contacted them all The bank's emails, and every time they give an excuse. Although I sent them a photo of my passport to confirm that I am the legal owner of my account and I want to recover it, but in the last message they sent me my phone number and I am not able to Contact them by phone first because I don't speak English or Bulgarian. What's the point of their email support?

To make sure that I am serious and not lying, they can check my following phone number: +212674****63

got this email out of the blue, i dare them to provide any proof of misuse or anything illegal
took away all my money and blocked my account

Hello,

We would like to kindly inform you that your request for registration has been denied based on MyFin policy, which is consisted in section XIII, item 13.3. of GENERAL TERMS FOR ELECTRONIC MONEY, PAYMENT AND OTHER SERVICES.

Kind regards,
MyFin Team

my account was hacked and I asked for the account to be immediately deactivated with the consequent transfer of the funds to another bank of mine; I sent the certificate of ownership of the other bank they asked for and I am no longer receiving any feedback nor have I received my money (as soon as I receive updates I will add the 5th star)

Name: Issaka Bance

I am extremely disappointed with MyFin’s handling of my account. My account was *blocked without warning, even after I *provided full documentation** explaining a received payment related to my work as a performing artist.

I clearly justified the transaction, shared my activity as an entertainer, and explained my professional background. However, **no one has responded** for several days, and *my account remains blocked.

I am a public figure with over *29,000

MyFin's lack of communication is unacceptable. At minimum, customers deserve a response or timeline when their funds are frozen.

Please advise how I can escalate this issue or contact someone directly for urgent resolution. My account is registered under the name: MAJDI SHARIF

since 3 years ago they took my money, stupid customer service

Was instant but now No more instant payment from business bank account to my myfin personal bank account , must wait 2 business days 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️ I'm using another bank now!! You are loosing customers for bad reasons...

Return Mohamed Samir's money now. Stop hiding behind your silence and take responsibility.

I do not recommend dealing with them because they are scammers and steal your money.

I have contacted your support multiple times with no response. You have closed my account and are holding my money without any legal explanation. This is unacceptable and completely unprofessional.

I demand immediate contact regarding my case. I will not stay silent while my funds are being withheld without cause. If I don’t hear from you soon, I will escalate this legally and publicly.

Kindly respond and resolve this matter without further delay.

— Mohamed Samir

I can't no longing to my account and there is money in it, their phone is off, support does not answer, I have tried several times and there are many who read in the comments on their Facebook page and Instagram who have the same problem as me. Is this possible and is this normal? Our money is suspended without any response from the bank support.

I have an issue with this bank
I can’t access to my account saying wrong passport or phone number even if they are correct 100%
I tried to contact the customer service but they don’t even reply

Dear greetings,

My name is Farouk, and I would like to share my experience with MyFin. My access to my deposited funds was revoked under the excuse that my identity verification was unacceptable. When I submitted a new identity file, the response was always the same: "Rejected, please resend." I have sent about 8 requests so far, but unfortunately, I keep facing the same issue with continuous rejections.
And all of this, their support is very slow to respond, and they don't reply at all. I feel like I'm dealing with bots.

This situation has caused me significant inconvenience and losses, and I feel that the company is not showing any interest in resolving this issue. I hope my review will help shed light on these unacceptable practices.

Kind regards,
faroukzak

In conclusion, I hope that the relevant authorities take action and file a case against this company to protect users' rights and prevent such behavior.

This is the best bank i ever used. People here complaining about blocked accounts.. this is just for AML procedures and they will re-activate your account if everything is alright...they are not scammers...they are professionals..sometimes they dont respond but they are working on your case. I have been using this bank services for 8 months now with no issues

Myfin bank is scam me and they block my account due i ask for change phone number and i send many email for payout all money in my accounts and they not help me its very scam and answer stander word your account block also they reply after 3 days i has this problem from 15 days till now
This not bank this bulshit bank
My email: instalikeusa.ltd. at gmail
If you real bank and not scam reply to my email and try to help to payout money i don't need this account from you only need my money back
**Note:** I will update this review if the issue is resolved promptly.

avoid at all cost they started scamming they lock you out of your account and refuse to responde to calls or emails

حذاري من هاذ المؤسسة المالية، نهار يغلقولكم الحساب و يسرقولكم امرالكم دوك تتفكرو كلامي

منذ شهرين و انا نعيط و نرسل فالايمايلات من دون رد، غلقولي الحساب من دون سابق انذار و حجزولي الاموال اللي كانت متبقية فيه و قالولي بلي ما نسال والو!!!

Dear greetings,
My name is Pedro do Rosário Jorge Sapuile and I come to share my experience with MyFin. Recently, I had my access to the account blocked without prior notice and, despite repeatedly requesting the reactivation of the login, the company did not pronounce itself satisfactorily. In addition, a deposit in EUR was made in my account, and I requested the reversal of these amounts as informed in the attachment, but I also did not get a return.

This situation has caused inconvenience and losses, and I believe that other consumers should be aware of the problems faced. I hope my evaluation will help pressure MyFin to solve these issues with the urgency that the case requires.

Sincerely,
Pedro do Rosário Jorge Sapuile

I have been locked out of my MyFin account for 30 days now. Every time I try to log in, I get an error saying: "Wrong phone number or password." I am 100% sure my credentials are correct.

When I contacted customer support, they told me my account is restricted and that I have to wait for their team to respond. Meanwhile, I have €3,000 in my account that I cannot access. There has been no clear explanation or timeline for resolution.

This situation is extremely frustrating and unacceptable for a financial institution. I need access to my funds immediately, but all I get are vague responses and delays. I do not recommend this bank to anyone looking for reliable service.

Scammer 's heaven!

I got scammed €450 through a written agreement to purchase something through Wallapop and after reporting to Spanish, Italian and Bulgarian police Myfin refuses to send me the money back.