My Food Bag Reviews 

1.013
•
TrustScore 3.5 uit 5

3,3

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Beoordeeld met 2 van de 5 sterren

Hi my food box arrived for this week With veggies that aren’t ripe and won’t be ready this week very disappointed that you would send out unripe food that is meant to be eaten this week, this is no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I’ve been an on and off My Food Bag customer for years. It is expensive but some weeks convenience is paramount. I usually have the account on pause and wait until they send promotions otherwise the p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I just love My Food Bag which I get most weeks. As a household of two I just love knowing what I am cooking and to be able to try different recipes I probably wouldn't attempt. The quality of the in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We get My Food Bag’s ready made meals regularly and love them! There’s always a good mix of options, and they make busy nights so easy. Just heat one up and dinner’s sorted 🙌

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online voedselbezorgdienst
  2. Voedselproductenleverancier

Geschreven door het bedrijf

My Food Bag is New Zealand’s weekly meal kit service. Come home each night knowing you’ve got everything you need to enjoy simple, healthy and delicious recipes made with fresh, locally sourced NZ ingredients and inspired by Nadia Lim


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,3

Alle reviews

(1.013)

66 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highly recommend!

We’ve been using My Food Bag for the past 6 weeks or so and are loving it! We mostly go for the quick 15-30 minute meals as we have young children and everyone is enjoying the variety and taste. The portions are generous and there’s a huge amount to choose from each week. Some of the meals really feel like restaurant quality and taste. Highly recommend!

8 oktober 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Sarah! We're so happy to hear that you are enjoying the convenience of our service, especially with our Quick & Easy dishes. Taking the stress out of dinnertime is exactly what we aim for, so it's wonderful to know it's making a difference for you and your whanau. - My Food Bag Foodies

Beoordeeld met 1 van de 5 sterren

Warning for anyone considering My Food…

Warning for anyone considering My Food Bag

I’m sharing my experience to help others be cautious. I recently went on the My Food Bag website just to look around and select some meal options, not realizing that this process wasn’t simply a mock trial. Shortly after, I received an email saying my credit card had expired — from an account I hadn’t used in over five years.

When I tried to cancel the order, I was told it was too late and that if I didn’t pay, the matter could be referred to Baycorp. I find it concerning that an order could be placed without a valid or current payment method.

It’s disappointing to see how rigid the process is and how little flexibility is given in genuine mistakes. I would strongly recommend others double-check what they’re signing up for before completing any selections on the My Food Bag website.

7 oktober 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Joan, we're sorry to hear that you've had a recent poor experience with us. We take feedback like this very seriously and regret that at the time we were unable to help assist you in your request. We’ll make sure your comments are passed on to the relevant teams. If there’s anything further you’d like to discuss, you’re still welcome to contact us on 0800 469 366 or at hello@myfoodbag.co.nz

Beoordeeld met 4 van de 5 sterren

Good but...

The premade food is generally quite good and satisfying. However, many of the dishes that include tomato purée tend to be a bit overpowering. It would be great if the tomato flavour could be toned down to let the other ingredients shine through more clearly.

25 september 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Thank you for your feedback Henri. We appreciate you voicing your concerns around the use of the tomato puree within our Made meals. We are always looking for ways to improve our Meals so suggestions like yours is helpful indeed. We've let our chefs know and can't wait to provide you new and improved meals in the future. Thank you for your support. - My Food Bag Foodies

Beoordeeld met 5 van de 5 sterren

I like the fact that I know what I am…

I like the fact that I know what I am cooking for dinner ever night and not worrying about what to do different.

23 september 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Kirsten! Thank you for your kind words. We're so glad to hear that you've been enjoying the convenience of our service. Making dinner time that much easier is exactly what we aim for, so its amazing to hear that this is making things easier for you! - My Food Bag Foodies

Beoordeeld met 4 van de 5 sterren

It’s really easy to follow recipes and…

It’s really easy to follow recipes and super convenient meals. Don’t have to put much effort into planning weekly dinners or deal with the hassle of food shopping

8 september 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Ashley! We're so happy to hear that you are enjoying the convenience of our service. Taking the stress out of dinnertime is exactly what we aim for, so it's wonderful to know it's making a difference for you. - My Food Bag Foodies

Beoordeeld met 4 van de 5 sterren

Tasty, variety and big portions

Tasty, quality meals. Portions are big enough to provide dinner and lunch for me. Plenty of variety - I like the way new meals are introduced each week!

22 september 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Andrea, glad to hear that you've been enjoying the meals that we are providing. We value your support and hope to continue providing delicious meals.

Beoordeeld met 5 van de 5 sterren

So handy!!

I’ve been getting the Ready-Made Meals for a few weeks now and they’re so handy for me! I haven’t tried every meal yet but I will get there. It would be nice to have some new meal options or repeat some of the old ones, but that’s not a biggie. I would highly recommend these meals to anyone who needs something simple and easy after a long day at work!

1 augustus 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Cyan! We're happy to hear that you've been enjoying our Made meals. We appreciate your feedback and have passed this onto our Chefs to see what they can do. Hope you continue ordering our Made meals! - My Food Bag Foodies

Beoordeeld met 5 van de 5 sterren

It's so great not having to think about…

It's so great not having to think about what's for dinner. When the box arrives, I lay the recipe cards out and sort all the ingredients into recipes then I pop them in a container per meal. They go in the fridge like this, all set for someone to pull out and cook.

24 september 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Amanda! We're so happy to hear that you are enjoying the convenience of our service. Taking the stress out of dinnertime is exactly what we aim for, so it's wonderful to know it's making a difference for you. - My Food Bag Foodies

Beoordeeld met 3 van de 5 sterren

Don’t get me wrong it good but it…

Don’t get me wrong it good but it starts to feel all the same , a lot of same vegetables in everything.
I also purchased avocados from you ,just to try and see the quality of the produce. How disappointing
The avocados were green just over the size of a tablespoon and when they just started showing signs of softening I cut into them and they were rotten.

15 september 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hey Aaron, we're sorry to hear that you received poor quality produce and we appreciate the feedback regarding our range of products. We'll make sure that your comments will be passed on to the appropriate team. If there’s anything further you’d like to discuss, you’re still welcome to contact us on 0800 469 366 or at hello@myfoodbag.co.nz

Beoordeeld met 5 van de 5 sterren

So great when you are unable to cook

I have found the made meals so helpful after surgery, and to feed a small family. It was also handy to buy some of the grocery items as I was feeling better. Some of these were so well priced as well. I'm now addicted to the kumara sourdough!

28 juli 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Tammy! We're absolutely delighted to hear that our meals have made things easier after your surgery. And that you alongside us love the Kumara sourdough. Your satisfaction means a lot to us! - My Food Bag Foodies

Beoordeeld met 5 van de 5 sterren

I luv the ready made meals.

I luv the ready made meals.
If only they can get my address right, I have had to go to my neighbours and apologise for my delivery, I shouldn't have had to do that.
I rang the company twice and they apologised, but if it happens again I will be cancelling all my future orders..I wish I could put in more the just 1 date

8 september 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Lovey! We're happy to hear that you've been enjoying our Made meals. But we're sorry to hear that we have been miss delivering your box's to you. We do follow up with our Courier drivers each time this does happen and hope moving forward we can deliver them correctly. Thanks again for your support - My Food Bag Foodies

Beoordeeld met 5 van de 5 sterren

Nourishing & diverse choice meals

Nourishing & diverse choice meals
Very fresh
Don't have to think what to have for dinner

23 augustus 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Liz! We're so pleased to hear you're enjoying the nourishing, fresh meals and the variety we offer. Taking the stress out of dinnertime is exactly what we aim for, so it's wonderful to know it's making a difference for you. - My Food Bag Foodies

Beoordeeld met 5 van de 5 sterren

Always gets what we order

Arrived on time.
Food always as expected

24 augustus 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Laura, thank you for your review! We're so glad to hear your deliveries have been on time and that the food consistently meets your expectations. - My Food Bag Foodies

Beoordeeld met 4 van de 5 sterren

Yummy meals but not enough variety

Yummy meals but not enough variety. Would love to have different meals to choose from each week or each fortnight if each week is asking too much.

3 september 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Thanks so much for your feedback Anna! We completely understand your desire for more variety and truly appreciate you sharing that with us. We're always looking for ways to improve and keep things fresh, so suggestions like yours are really valuable. Offering a wider rotation of meals each week is definitely something we’ll continue to explore. Thanks again for your support - My Food Bag Foodies

Beoordeeld met 5 van de 5 sterren

I think overall the experience has been…

I think overall the experience has been perfect for me as I work from home and knowing after a full day it is nice for me to not have to prepare food. Most of the prepared dishes are amazing. I think I would like a change sometimes, although I love the Lasagne's, Thai Curry and Indian Curry. I am looking forward to picking up the meals again in October and hope there are some interesting spring/summer suggestions as well. It has been wonderful this year for me and I have added my own long beans and broccoli to the meals. Thank you

3 september 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Judith, thank you so much for your lovely and thoughtful feedback! We're absolutely delighted to hear that our meals have made your work-from-home routine a little easier. We also appreciate your honest note about variety, we’re always working to keep our menus fresh and exciting, and your suggestions help us do just that. Thank you again - My Food Bag Foodies

Beoordeeld met 5 van de 5 sterren

I receive the Ready Made meals which I…

I receive the Ready Made meals which I find really convenient with a good selection to choose from.
The delivery is hassle free and can be traced on the day which provides flexibility and I also like the ease of skipping a week when required.

3 september 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Carol, thanks so much for taking the time to share your feedback with us! We're so glad to hear that our Ready Made meals are helping make your week a little easier, and that the selection, flexible delivery, and skip options are all working well for you. Your satisfaction means a lot to us! - My Food Bag Foodies

Beoordeeld met 5 van de 5 sterren

Recommend both Fresh Start and Made to everyone I talk to!

Have used Fresh Start for a long time, was always great, switched to ready made meals recently due to ill health, every single one of the meals is absolutely delicious. Recommend both Fresh Start and Made to everyone I talk to!

30 augustus 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Melissa! Thank you for your review, we're so glad to hear that you've been able to enjoy both Fresh Start and Made meals! We look forward providing you even more delicious meals to you. - My Food Bag Foodies

Beoordeeld met 1 van de 5 sterren

As others have mentioned

As others have mentioned , navigating the site is very confusing, thought after putting weeks on hold , I then went in to cancell it , well i thought i had canceled my order only to find I have been charged, company is not understanding and demanding , be very careful that you don't get stung as this company is unforgiving

25 augustus 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Donna, sorry to hear that you've recently had poor experiences with us. In case you haven't already passed on the feedback regarding navigation with our website you can send us an email at hello@myfoodbag.co.nz. - My Food Bag Foodies

Beoordeeld met 5 van de 5 sterren

Super convenient

Super convenient! Fresh, tasty and well portioned.

28 augustus 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hi Becky! Thank you for your review, we're so glad to hear that you've found our recipes super convenient and fresh! We look forward providing future delicious meals to you. - My Food Bag Foodies

Beoordeeld met 5 van de 5 sterren

Game Changer for me

My food bag pre-made meals have been a game changer for me with a toddler and husband that works away. I have little time to prepare meals so the pre-made are super convenient and easy for me. There’s a good selection, although a few new ones would be nice but overall I think I’ve only ever not liked one meal because it didn’t appeal to my taste but everything else has been great. By far superior to others ready-made. Really happy all round with the app, ordering, delivery etc.

27 augustus 2025
Review zonder uitnodiging
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Antwoord van My Food Bag

Hiya Rachael! Thank you for the fantastic review, we're so happy to hear that we've been able to make dinner time much easier for you and your family. We too agree that more the variety the better and therefore passed your feedback to our chefs who will work towards whipping up more recipes for our customers to select from. Hope you enjoy your future deliveries with us! - My Food Bag Foodies

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