My Food Bag Reviews 

Absolutely loving bargain box. Good size meals even the fussiest child is enjoying what I am cooking. Sticking with my food bag as ive tried other meal providers and they aren't as good as bargain box. Awesome company to deal with and there site is user friendly.

I am getting the Ready Made meals and just love them. They come in separate containers some can be heated in the microwave some in oven (I also heat them in their container in Air Fryer.). There is a good variety of meals each one so yummy and tasteful. They taste fresh and real. My favorites- chicken and vegetable pie, macaroni cheese which also has cauliflower in it to give a nice different texture...and many more.

cunning people so my mother ordered from them about a year ago because she had a coupon then the order was fine then 2 weeks ago she decided to have a look again at the site logged into her account looked what meals she wanted to get she never confirmed that what she wanted to get as she added 2 thing but her phone died then today we get a box from them turn up

we called them on the phone to say this is a mistake and we want to return the box but they said we are unable to take it back because its food products and

and after we told them what happens they just tell us the meals you chose where added to your box so but we never even confirmed that what we wanted they told us we tried charging your visa card 3 times but it declined it declined because that was my mums old visa card

why would they ship something out without payment first or contacting my mum that the visa card payment was being declined before shipping the box??

it like if buy something off amazon they would never ship the item without payment

this is a cunning thing to do

also they were kinda rude on the phone kinda talking in a rude tone asking my mum pay the money

:(

I like the variety in recipies, the quality of the ingredients.
I order a couple of times a month for 2 people. The meals are really generous and there is always leftovers for lunch. Sometimes i freeze the meat and make soup with the veg, and make the recipie the nxt wk. Its quite nice to have a change in what you normally eat and its much healthier than takeaway yet feels like a treat.

One of the worst organisations in the country. They have literally designed a system that aims to charge customers for orders they don't want or can't pay for. They actively try to obfuscate this truth with typical gaslighting arguments, many if which are evident in their replies to similar complaints here on trust pilot. This strategy is fundamentally stupid. It's destroys customer trust, tarnishes the company's brand and leaves innocent customers to deal with debt collectors and potential credit implications. There are several options the company could implement to ensure this situation never occurs, but they choose not to, all in service of short term profits. Pathetic.

I was a happy customer for years until a recent incident with delivery. I changed my address but did not realise I did it as a one-off and system did not save the new one. When I ordered a new box, system provided the old address, by default. Next day I realised address was wrong, contacted MFB but it was too late to alter it and "nothing could be done". It was Tuesday evening when I spotted the error, delivery was due next Monday. How come nothing can be done?? How can a company that pretends to care about food, nutrition, enviroment, etc allow a delivery of food worth 300 NZD to nowhere, where there is nobody to collect it , knowing that it is going to be wasted?? Took me many phone calls to NZPost during the whole week to be able to alter the delivery address once the box was picked up by them the following Monday, with the consequent 48hrs delay. During all that time MFB continued to say the could not do anything, which is unbelievable as the box was with them.

With hubby away for over a week, I ordered Ready Made Meals for one. The main reason was to have nutritious meals easy to heat and heat after a long day at work.
In the past, when I have been on my own, cheese & crackers or an egg on toast have sufficed! Cooking for one not my favourite activity 😊
The meals were fantastic - 3 weeks, 4 meals for the working nights. I reheated in the oven & in 20minutes had a tasty, healthy meal.
Will use again!

Have been using My Food Bag on and off for years and overall have been happy and would consider myself a loyal customer. I have also recommended many people to My Food Bag. I was heading away so paused my delivery for a week, which was on a Saturday. On the Monday I had an email saying my order was out for delivery for the coming weekend! (In 6 days time). On the Monday morning I quickly contacted My Food Bag explaining I paused it on Saturday as I knew I would be away. They shut me down, saying there is no way they could change it as they had already started processing the order. They were not interested in the fact this could have been an online error or even interested in listening and accommodating me in any way. I contacted them many times saying I had paused that week and maybe it was an error on their end, also stating that I am a loyal customer who loves MFB! I asked them not to deliver as I was away and the food would go to waste. They delivered anyway and of course the food went to waste, sitting outside for days. I will not pay for this out of principal. This food could have gone to someone in need, if they had just listened to me!! They do not look after their customers and have since sent me to debt collection company for that one delivery. I feel very let down by this company, I will fight this out of principal.
They do not care for their loyal customers or listen to what they are saying. This is so wrong and highly disappointing. After recommending so many people to this kiwi company, I will now be telling people to stay away! Go elsewhere.

We have had consistently utterly delicious, healthy meals, fresh and great quality ingredients, deliveries on time, communication excellent. Love, love, love My Food Bag… takes care of the dreaded “what shall we have for dinner tonight?” moments too.

Love the automation, variety and quality of food!

If I could give it a zero I would. They send you boxes when you don't expect them and they are not flexible and not understanding. I didn't receive an email to confirm a delivery so was sent it anyway. No chance to change or cancel there is no flexibility what so ever.

We absolutely love My Food Bag. We have decided to give the Fresh Start option a go. The meals so far have been delicious, easy to make, lovely fresh ingredients. I love having the convenience of knowing what meals I will make during the week. Keep up the great work team ❤️❤️❤️

I love the readymade single serve meals! They suit my lifestyle perfectly - I order quite a few at once & pop them into the freezer on delivery, then I take one out each day. The variety of meals & the quality ingredients exceed my expectations every time. Thank you for providing a great service My Food Bag!

I have been receiving deliveries for sometime and the quality of meat and vegetables is excellent. Delivery comes in the correct time slot and is well packaged. I continue to appreciate the service My Food Bag provides and the menu options offered. Thank you

I have loved receiving my Ready Made meals weekly during recovery from surgery.
The My Food Bag App is user friendly and easy to set up.
There is a good variety of nutritious seasonal and tasty meals available each week. They are so easy to heat, or cook and eat. I am a great fan of the sustainable environmentally friendly packaging. Meals arrive without hassle at a predetermined time each week. You can stop your meals at any time, change the number you recieve on any given week and they even offer a shop now to bring additional products like cheese, bread milk.
I would thoroughly recommend to anyone.

I don't like orders being placed without notice - that food tends to be wasted/thrown out and I'm almost at the point where I'd be better off cancelling.

I am disabled, and don't have the energy to cook all my meals. The ready made meals are so helpful for me. They are well balanced and taste amazing

The variety of choices and portion sizes is great.

We've had great experiences with getting bargain box delivered. Everything arrives well packaged and on time with everything accounted for. It gives us the opportunity as a family to try some meals we otherwise wouldn't, we enjoy our meal experiences very much!

Highly recommend avoiding this company. After ordering with a coupon the coupon was found to be invalid (didn't realise it could only be used after 12 weeks) and the company retrospectively charged me full price without my authorisation and refused to cancel the order (despite me contacting them immediately). If the code is no longer valid then the option should be provided to cancel the order, not charge an unauthorised amount. It seems highly deceptive and immoral. Yes it is in their terms and conditions but that doesn't make it legal. I think this company needs to be taken to the Commerce Comission.