My Motor World Reviews 

2.685
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Great oil …but box had not been handled well by courier and some oil had leaked as a result of fractured 5l oil containers. MyMotorWorld has very kindly refunded via their fantastic Customer care team... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Items found easily on website and easy to place order. Prices were good too. Deciding factor on ordering from here was the free next day delivery. Ordering on a thursday for delivery friday so could... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Pleased with battery and speed of delivery . Noticed liquid inside plastic bag which I thought was maybe condensation but upon removal of battery I soon realised it was battery acid, not pleasant t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Update, MyMotorWorld have now resolved my issue and are kindly collecting the incorrect items from me and refunding accordingly. Perfect customer service and approach. A+++++++ They have retained... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Auto-accessoire winkel
  2. Auto-onderdelen groothandelaar
  3. Automaterialenwinkel
  4. Auto-accuverkoper

Geschreven door het bedrijf

My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,0

Alle reviews

(2.685)

652 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Ordering is easy

Ordering is easy, items are dispatched quickly, usually the same day and delivery is quick. Plus the prices are good and the range of products is excellent. Never had a problem with My Motor World, I will continue to keep using them.

29 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered from you delivery said Thursday…

Ordered from you delivery said Thursday 30thApril. Now 4thMay and still have not received my delivery. Update finally received my delivery 12th May. Very poor customer service.

29 april 2026
Review zonder uitnodiging
Logo My Motor World

Antwoord van My Motor World

Sorry to hear your order didn’t arrive on the expected delivery date and that it was ultimately delayed until 12th May.

We completely understand how frustrating this is, especially when the original estimate was 30th April. While the delay was outside of our direct control and down to the courier network, we appreciate that this doesn’t change the inconvenience caused.

Thank you for your feedback – we’re sorry for the poor experience on this occasion.

Beoordeeld met 1 van de 5 sterren

I ordered oil for my car put the reg…

I ordered oil for my car put the reg number in which sound my car and told me what oil I need I ordered it then found out it was the totally wrong oil

4 mei 2026
Review zonder uitnodiging
Logo My Motor World

Antwoord van My Motor World

Sorry to hear this.

Our registration lookup is designed to suggest the correct specification for your vehicle, but occasionally there can be multiple engine variants which can lead to an incorrect recommendation.

Please share your order number and vehicle registration and we’ll look into this straight away and get the correct oil confirmed for you, along with arranging a return or replacement if needed.

Beoordeeld met 4 van de 5 sterren

Good

Great product at a competitive price.
The only downside was the delivery time as it was two days later than expected due date.

1 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Positive experience

My first experience with this company was extremely positive. They had what I wanted in stock and delivered it very quickly. I will certainly consider using them again.

29 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We ordered a car battery from you in…

We ordered a car battery from you in January , it was the wrong fitting for my car , last week phoned on the off chance that you might swop for another one , lady I spoke to was a lovely lady Remi who processed a refund which was paid back into my account the same day , since then ordered correct one and was delivered within 2 Days , thank you for a great service
Peter Ward

29 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sent the wrong battery, didn’t refund

Ordered a car battery on 9 January for £99. Delivery took 3 days despite being advertised as next day.

The battery supplied was not compatible with my vehicle (not start-stop). The model sent also appeared to retail for around £75 on their website, despite me paying £99.

I arranged a return through the retailer and the battery was collected on 20 January. Despite this, I did not receive a refund and was repeatedly told to wait 14 days with no further updates.

After several weeks with no resolution, I had to raise a chargeback through my bank.

The refund was only received on 29 April, over 3 months after the return.

Based on my experience, I would not recommend.

9 januari 2026
Review zonder uitnodiging
Logo My Motor World

Antwoord van My Motor World

Thank you for taking the time to leave your feedback, and we’re sorry for the experience you’ve described.

We regret that the incorrect battery was supplied and that the initial delivery did not meet the next-day service expectation. We also understand your frustration regarding the return and the delay in receiving your refund. While the return was ultimately processed and refunded, it is clear that the time taken fell well below the standard we aim to provide, and we appreciate how inconvenient this would have been.

We are also sorry for the lack of clear updates during the process. Communication should have been more proactive so you weren’t left waiting for resolution or needing to escalate through your bank.

Your comments have been passed on for review with the relevant teams so we can improve both our fitment checking and after-sales handling.

We appreciate you sharing your experience, even though it fell short of expectations.

Beoordeeld met 5 van de 5 sterren

I recently purchased a few items from…

I recently purchased a few items from My Motor World again, and just like before, the service was outstanding. From placing the order to receiving the delivery, everything was handled quickly and efficiently. Their fast delivery and overall reliability really set them apart—highly recommended.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing experience

Amazing experience, great selection of items to fit your budget. Fast delivery. Amazing experience.

23 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've used my motor world 3-4 times and…

I've used my motor world 3-4 times and I've had no problems. If you order for next day delivery you get next day delivery. I like that if you're a member you can earn points and if you save enough you can use anytime. I've never had any problems I've never received damaged item everything is always packed well ⭐⭐⭐⭐⭐

17 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Confusing comms. No delivery.

Item was listed as being in stock. ApplePay didn’t work(it does for me everywhere else). Had to manually pay by card. Got expected emails about order prep, estimated arrival. Then got email saying the order had been cancelled owing to no stock. Had to monitor for refund. This purchase simply failed.

18 april 2026
Review zonder uitnodiging
Logo My Motor World

Antwoord van My Motor World

Thank you for taking the time to leave your feedback.

I’m really sorry that your experience with this order was confusing and ultimately unsuccessful. I completely understand how frustrating it must have been to go through payment issues, receive order confirmations, and then be told the item was out of stock.

We have since manually corrected the stock listing and flagged the issue internally to help prevent this from happening again.

Your refund was processed immediately upon cancellation, but I appreciate that the overall experience felt like a failed purchase from start to finish, which is not what we want for any customer.

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