We ordered a car battery from you in January , it was the wrong fitting for my car , last week phoned on the off chance that you might swop for another one , lady I spoke to was a lovely lady Remi... Toon meer
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Lees wat reviewers zeggen
Ordered a car battery on 9 January for £99. Delivery took 3 days despite being advertised as next day. The battery supplied was not compatible with my vehicle (not start-stop). The model se... Toon meer
I've used my motor world 3-4 times and I've had no problems. If you order for next day delivery you get next day delivery. I like that if you're a member you can earn points and if you save enough you... Toon meer
Items found easily on website and easy to place order. Prices were good too. Deciding factor on ordering from here was the free next day delivery. Ordering on a thursday for delivery friday so could... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.
Contactgegevens
Verenigd Koninkrijk
- mymotorworld.com
4,0
Goed
3K reviews
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Reasonably priced and delivered on time.
27 april 2026
Review zonder uitnodiging
First class !!!
Easy to use website and delivery was faster than expected.will use again if I need more parts .We'll done.
28 april 2026
Review zonder uitnodiging
We ordered a car battery from you in…
We ordered a car battery from you in January , it was the wrong fitting for my car , last week phoned on the off chance that you might swop for another one , lady I spoke to was a lovely lady Remi who processed a refund which was paid back into my account the same day , since then ordered correct one and was delivered within 2 Days , thank you for a great service
Peter Ward
29 april 2026
Review zonder uitnodiging
Sent the wrong battery, didn’t refund
Ordered a car battery on 9 January for £99. Delivery took 3 days despite being advertised as next day.
The battery supplied was not compatible with my vehicle (not start-stop). The model sent also appeared to retail for around £75 on their website, despite me paying £99.
I arranged a return through the retailer and the battery was collected on 20 January. Despite this, I did not receive a refund and was repeatedly told to wait 14 days with no further updates.
After several weeks with no resolution, I had to raise a chargeback through my bank.
The refund was only received on 29 April, over 3 months after the return.
Based on my experience, I would not recommend.
9 januari 2026
Review zonder uitnodiging
I recently purchased a few items from…
I recently purchased a few items from My Motor World again, and just like before, the service was outstanding. From placing the order to receiving the delivery, everything was handled quickly and efficiently. Their fast delivery and overall reliability really set them apart—highly recommended.
24 april 2026
Review zonder uitnodiging
Didn't arrive next day as stated but…
Didn't arrive next day as stated but apart from that everything spot on
24 april 2026
Review zonder uitnodiging
Amazing experience
Amazing experience, great selection of items to fit your budget. Fast delivery. Amazing experience.
23 april 2026
Review zonder uitnodiging
Reason for 5 Stars is because I Trust their products and good service
Reason for 5 Stars is because I Always get good service from their shop staff and online. Delivery was quick and on time and the products well packed and as described on website. Motor world is My go to place for my motoring needs.
24 april 2026
Review zonder uitnodiging
I've used my motor world 3-4 times and…
I've used my motor world 3-4 times and I've had no problems. If you order for next day delivery you get next day delivery. I like that if you're a member you can earn points and if you save enough you can use anytime. I've never had any problems I've never received damaged item everything is always packed well ⭐⭐⭐⭐⭐
17 april 2026
Review zonder uitnodiging
Confusing comms. No delivery.
Item was listed as being in stock. ApplePay didn’t work(it does for me everywhere else). Had to manually pay by card. Got expected emails about order prep, estimated arrival. Then got email saying the order had been cancelled owing to no stock. Had to monitor for refund. This purchase simply failed.
18 april 2026
Review zonder uitnodiging
Antwoord van My Motor World
Thank you for taking the time to leave your feedback.
I’m really sorry that your experience with this order was confusing and ultimately unsuccessful. I completely understand how frustrating it must have been to go through payment issues, receive order confirmations, and then be told the item was out of stock.
We have since manually corrected the stock listing and flagged the issue internally to help prevent this from happening again.
Your refund was processed immediately upon cancellation, but I appreciate that the overall experience felt like a failed purchase from start to finish, which is not what we want for any customer.
Excellent deals with competitive pricing
Excellent deals with competitive pricing.
16 april 2026
Review zonder uitnodiging
Great service
I ordered the items on Monday and they were on my doorstep on Tuesday afternoon. The price was competitive
13 april 2026
Review zonder uitnodiging
Quintessential and Convenience
Products quality quintessential. Prompt in delivery. No errors. Competitive prices. Good membership considerations. The website is customer efficient focused and user friendly
18 april 2026
Review zonder uitnodiging
The paint was an exact match
The paint was an exact match, and a very good price as well. Super fast delivery was a bonus!
15 april 2026
Review zonder uitnodiging
Members Beware.
I recently joined as a member hoping to get discounts and perks,however, when I placed my first order 10/04/26,I was given a forward delivery date of 13/04/26, next to this information was a statement telling me that members could as a perk receive next day delivery.
Nothing came the next day except a reminder that my delivery would be made on the 13/04/26.
When Monday arrived 13/04/26,and after staying indoors for most of that day,NO delivery was forthcoming.
I had to contact via their messinger service(because no agents were available) for live chat,again.
I eventually received a reply to be told that my order would be delivered the next day Tuesday 14/04/26.
This did happen,however, I remain very unimpressed with their standard of customer service,or should I say non- service.
14 april 2026
Review zonder uitnodiging
Antwoord van My Motor World
Thank you for your feedback.
I’m really sorry to hear how frustrating this experience has been, especially as a new member, I completely understand why you’d feel let down.
While we do offer next working day delivery as a member perk, this is subject to stock availability and courier processing times. In your case, there was an unexpected delay within the courier network, which meant we had to revise the delivery date. I appreciate this wasn’t clearly communicated early enough, and that you ended up waiting in unnecessarily, that’s not the experience we want for our customers.
I can see that you did receive an update once you contacted us.
We are actively working with our couriers to improve reliability and communication to help prevent situations like this going forward.
Thank you again for bringing this to our attention, your feedback is genuinely valued and helps us improve.
Excellent price fast delivery what more…
Excellent price fast delivery what more could you say
13 april 2026
Review zonder uitnodiging
Great value - Choose Motorworld
Great value, excellent service, well donr Motorworld team
10 april 2026
Review zonder uitnodiging
Let down by courier
Items found easily on website and easy to place order. Prices were good too. Deciding factor on ordering from here was the free next day delivery. Ordering on a thursday for delivery friday so could fit over the weekend.
Emails from courier same day saying expecting parcel, and then they'd collected but thats when it went wrong - took 4 days to finally arrive (ok, was a weekend in the middle) which was a bit of a let down and also scuppered my plans to change the parts over the weekend.
9 april 2026
Review zonder uitnodiging
Antwoord van My Motor World
Thank you for your feedback, it’s really appreciated.
I’m glad to hear you found the website easy to use and the pricing competitive, but I’m very sorry that the delivery didn’t live up to expectations. I completely understand how frustrating that must have been, especially when you’d planned the work around the advertised next-day service.
While the parcel was dispatched on time from our side, it’s clear the courier let things down here, and unfortunately the delay over the weekend has had a knock-on effect for you. That’s not the experience we want for our customers.
Please accept our sincere apologies for the inconvenience caused. We’ll be raising this with the courier to help prevent similar issues going forward.
Thanks again for taking the time to share your experience.
Really good price and excellent…
Really good price and excellent delivery time
8 april 2026
Review zonder uitnodiging
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