My Motor World Reviews 

2.681
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Great oil …but box had not been handled well by courier and some oil had leaked as a result of fractured 5l oil containers. MyMotorWorld has very kindly refunded via their fantastic Customer care team... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Update, MyMotorWorld have now resolved my issue and are kindly collecting the incorrect items from me and refunding accordingly. Perfect customer service and approach. A+++++++ They have retained... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Pleased with battery and speed of delivery . Noticed liquid inside plastic bag which I thought was maybe condensation but upon removal of battery I soon realised it was battery acid, not pleasant t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Items found easily on website and easy to place order. Prices were good too. Deciding factor on ordering from here was the free next day delivery. Ordering on a thursday for delivery friday so could... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Auto-accessoire winkel
  2. Auto-onderdelen groothandelaar
  3. Automaterialenwinkel
  4. Auto-accuverkoper

Geschreven door het bedrijf

My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,0

Alle reviews

(2.681)

650 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fabulous service

Really good prices, and I had a delivery issue which was sorted really, really quickly by Remi at mymotorworld. So impressed I have them added to my favourites for future purchases. I will have the cleanest cars in Yorkshire.

21 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

paid for next day delivery and arrive 2…

paid for next day delivery and arrive 2 days late

20 augustus 2026
Review zonder uitnodiging
Logo My Motor World

Antwoord van My Motor World

Thank you for your feedback. We’re very sorry that your order arrived two days later than expected, especially as you paid for next-day delivery. We will refund that for you. We completely understand how disappointing this must have been. We apologise for the delay and the inconvenience caused.

Beoordeeld met 5 van de 5 sterren

Incorrect items supplied despite correct vehicle details

Update, MyMotorWorld have now resolved my issue and are kindly collecting the incorrect items from me and refunding accordingly. Perfect customer service and approach. A+++++++ They have retained a customer

After entering all my vehicle details correctly via my registration the incorrect part was still sent. For info the vehicle is a 2022 Ford Puma ST 1.5 200ps. These details were clearly shown in the parts search and the parts selected were confirmed as a fit on their website. When they arrived to be fitted by Ford the engineers explained that the discs sent by MMW were 278mm and on the ST they should be 325mm!! MMW accepted my request at a refund but be warned they don't collect the items, that is down to you to pay for shipping/return!! They have a 'GET OUT' disclaimer telling you that there are multiple fitments possible and you need to confirm fitment!! That will be my last order with them.... Be warned.....

12 augustus 2026
Review zonder uitnodiging
Logo My Motor World

Antwoord van My Motor World

Thank you for your feedback. We’re sorry to hear you were unhappy with your experience and apologise for the inconvenience caused.

Our website does advise that multiple fitments can be available for some vehicles, and customers are asked to confirm the correct fitment before ordering.

If you’re unsure about fitment, please get in touch with our customer service team before ordering and we’ll be happy to help where we can.

Beoordeeld met 5 van de 5 sterren

top supplier

top supplier - fast delivery - arrived safe and well although packaging could have been a little more robust as courier handling was a little clumsy - however very pleased with product , many thanks.

10 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

not received

not recevied from peter hallett 7 first avenue ex135ex

15 augustus 2026
Review zonder uitnodiging
Logo My Motor World

Antwoord van My Motor World

Thank you for your feedback. Unfortunately, we’re unable to locate an order under your name. Please get in touch with us and provide your order number so we can look into this for you and assist further.

Beoordeeld met 5 van de 5 sterren

Fantastic service

Needed some citrus pre wash as I'd nearly run out motor world had infinity wax 5L on offer thought I'd give it a ordered on the 6th arrived on the 7th fantastic service 👍

7 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Prompt delivery …

They deliver my parcel before the estimated arrival time, the driver was professional and offered to help as the items were very heavy by i managed. And the delivery was free which I like the most .

4 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ruined holiday plans and left with…

Ruined holiday plans and left with stolen goods – avoid if you actually need your order!

​I ordered a set of Summit roof bars for my BMW E60 on July 30th and paid extra for next-day delivery. That was the beginning of a complete disaster.

​Failed Next-Day Delivery: The next day, I couldn't track the parcel. When I called, I was told it would arrive the following day instead (they did refund the delivery fee, but the delay was already an issue).

​Ignored Time Slots & Abandoned Parcel: On delivery day, I received an ETA window of 12:15 PM – 1:15 PM, specifically stating a signature was required. I made sure someone was home during that exact window. Instead, the driver turned up early at 11:20 AM, signed for it themselves, and dumped the parcel outside on the grass by my hedge.

​Stolen Goods: Because it was left unattended in plain sight, the parcel was stolen before anyone got home.
​I was patient and gave My Motor World time to resolve it. Their courier claimed an investigation would take 3–4 days.

​I had a family camping trip planned for August 5th. Because of their mess-up, I was forced to buy alternative bars last-minute (which barely fit) and ultimately had to buy a roof bag to make the trip work—incurring significant extra expense and massive unnecessary stress.
​Fast forward to August 7th and 10th: I’ve chased them via phone and email, and they still have no updates on my refund.

​Save yourself the headache, money, and stress. Do not buy from My Motor World if you expect your items to arrive on time—or at all. Their delivery process is a joke, and their customer service once things go wrong is practically non-existent.

Edit 11/08/26: I've since had an email from the company, and following the couriers (DHL) investigation I won't be receiving a refund, as the GPS confirms he was at my address.

So this company can take your money, deliver without a signature and then deny you a refund when the item 'goes missing'.

30 juli 2026
Review zonder uitnodiging
Logo My Motor World

Antwoord van My Motor World

Thank you for taking the time to share your experience, Andrew. We’re genuinely sorry for the disruption and stress this delivery caused, particularly with your family camping trip approaching.

We appreciate that the order did not arrive within the original next-day timeframe, and we refunded the delivery charge following that delay. We’re also sorry that the subsequent delivery did not go as expected, with the parcel being marked as delivered earlier than the stated time window.

We raised a formal investigation with DHL, and their findings confirmed that the parcel was delivered to the correct location. However, we understand that this did not resolve your concerns about how the parcel was left or the fact that you were unable to locate it afterwards.

Having reviewed the circumstances, we decided to provide a full refund for your original order as a goodwill gesture, despite the courier's investigation confirming delivery.

We’re very sorry that you had to make alternative arrangements for your trip and appreciate how frustrating the whole experience must have been. We understand why this fell short of the service you expected from us.

Beoordeeld met 5 van de 5 sterren

Excellent friendly service from…

Excellent friendly service from knowledgeable and helpful staff, good waiting area, and the best prices around, I will definitely be going back again and would 100% recommend this garage. 👍

10 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Special offer on 5 -30 W oil

The offer on 5-30w oil was a great offer.
To be honest I already have the oil for my next 2 oil changes but at that price I still purchased 15 litres and got 5 litres of quality screen wash for less than £4 at the same time.
Plus free delivery.
Will be using again and happy this company is keeping the likes of Halfords on their toes.

5 augustus 2026
Review zonder uitnodiging

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