Great oil …but box had not been handled well by courier and some oil had leaked as a result of fractured 5l oil containers. MyMotorWorld has very kindly refunded via their fantastic Customer care team... Toon meer
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Great oil …but box had not been handled well by courier and some oil had leaked as a result of fractured 5l oil containers. MyMotorWorld has very kindly refunded via their fantastic Customer care team... Toon meer
Bedrijf heeft geantwoord
Update, MyMotorWorld have now resolved my issue and are kindly collecting the incorrect items from me and refunding accordingly. Perfect customer service and approach. A+++++++ They have retained... Toon meer
Bedrijf heeft geantwoord
Items found easily on website and easy to place order. Prices were good too. Deciding factor on ordering from here was the free next day delivery. Ordering on a thursday for delivery friday so could... Toon meer
Bedrijf heeft geantwoord
Pleased with battery and speed of delivery . Noticed liquid inside plastic bag which I thought was maybe condensation but upon removal of battery I soon realised it was battery acid, not pleasant t... Toon meer
Bedrijf heeft geantwoord
My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.
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Car battery I ordered was out of stock given a free upgrade and free next day delivery.
Brilliant service all round, will defo use again
I ordered (I HAVE PROOF OF PURCHASE) 5L of MotorWorlds own 5W-30, Low SAPS, ACEA C2/C3 & API SP Approved engine oil (or so I thought). A very specific engine oil needed for my Fiat diesel disability car!
The scam is they sent A5/B5 instead, which, according to an expert, would be ' HIGHLY detrimental' to my engine (had I not spotted it). It would create a permanent ash blockage with the metallic ash in the DPF causing it and the car to fail.
Using an A5/B5 oil in my specific 1.3 MultiJet engine will rapidly accelerate exhaust back-pressure. This traps heat at the exhaust manifold, risks blowing the turbocharger seals, and will eventually force the car into a permanent limp mode needing the AA and then costly repair (not to mention stranding me god knows where)!
So I wanted a simple replacement and they said they were oh so suddenly out of stock but however still listing and selling it on their website and on Amazon!
(another sign this is a scam)
This is a dangerous scam to offload old stock onto innocent customers which will wreck car engines.
Off loading old incorrect stock onto unsuspecting trusting customers is criminal. I know it was deliberate due to the dodgy character who rapidly cut off all communication when I called out their and his sheer incompetence (he was posing as a manger which I doubt). This was before the penny dropped and I released this was a deliberate scam by them.
Their customer 'service' was zero, arrogant and rude and did everything to shut down any communication.
See the 1 star on amazon review for the C2/C3 5L oil product, this is not the first time they've got caught doing this scam.
For me the parcel was also tampered with, zero packaging and they didn't even put my house number or street on the address. It was only by sheer luck the Evri lady though it might be for my address as she had been there 2 days previously! Otherwise it would never had arrived. Also deliberate?
Are staff stealing oil and replacing it? Who Knows?
I have reported them to trading standards and will be approaching the police next.
Think very carefully how you reply as I am absolutely furious with the way these scammers think they can get away with this. Trust me when I say they wont.
I now have serious doubts now if any of their engine oil is authentic.
Trust me when I say I will prosecute you if I have to.
I have zero trust in this company and if i were you be very suspicious of them and this scam in particular.
PS OK so now read that (rather cut-n-paste) reply.
Still no refund.
No offer to send out the correct oil and collect the old one, why?
Whats the explanation for suddenly stating the C2/C3 was out of stock when in fact you are still selling it on your website AND Amazom?
You apology means nothing with out putting right what you did wrong. You have serious issues there and I suggest you makes amends then sort them out.

Antwoord van My Motor World
First part arrived as expected great but found out was for um not xm 3mm difference returned and ordered new 1 perfect fit,great service and arrived next day
Would definitely recomend mymotorworld to anyone
great service from my motor world, we have used the spray cans today, We will use motor world again
Great products and value for money with fast delivery
Excellent value for money and speedy delivery .
Good prices. Shipping was very prompt and was perfect condition.
Great quality at great prices, fast dispatch and delivery.
Hassle free and delivered very quickly to Northern lreland I will diffently use them again many thanks
Products badly packed in a very flimsy cardboard box. There was no packing to stop movement and courier had obviously thrown the box around causing damage. Car shampoo container was dented but luckily didn't leak. The two Aerosol cans had their tops broken off, i managed to repair one , the other a part was missing probably due to hole in Box. Please pack securely in a suitable box and please change your courier . Evri may be cheap but are the worst. Left a note to leave parcel in Shed, totally ignored and left on Doorstep.

Antwoord van My Motor World
Order was delivered very quickly. Price was excellent, cheapest I found after searching online. Customer service was faultless. Will defiantly be using again.
I have not received my brakes and at this time had no response to my emails

Antwoord van My Motor World
Would of been full stars but payed 6 quid for next day delivery and it got delayed which delayed the job

Antwoord van My Motor World
Hello, we went to fit the brake caliper today and found out that there was no spring on the back of the caliper where the handbrake goes so that’s a go and buy a new one
Regards

Antwoord van My Motor World
Useless company still havnt recieved the parts. 1 week after placing the order . Their phone.number just goes to a recorded.message saying they are to busy to answer so fobbing you off to email. The parcel appears to be with dhl who likewise aren't contactable and claim to have tried to deliver it three times despite their own tracking system showing them 18 stops away then changes to sorry we couldn't find you , they have your phone number but dont ring .

Antwoord van My Motor World
This is just a not fit for purpose service. I paid for next-day delivery before the cutoff time on Monday, but the item is still not here on Wednesday. I will never use again sorry you only get one chance to make an impression on a new customer and you've spectacularly failed with order: 100272140
Hopefully, I can get a refund and return it as I sourced the part locally now.

Antwoord van My Motor World
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