I had ordered some of your products and decided to change a few things or just cancel my order, they responded quickly and helped me with that process....so I have a refund coming back within 10 days... Toon meer
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Lees wat reviewers zeggen
Product seems good. Well made and easy to use. Customer service assisted me with some questions. They responded to my email quickly, and were very professional. I can't talk results yet as I've only h... Toon meer
Bedrijf heeft geantwoord
Have only used for 4 days. Have not seen any difference yet. Willing to give this a fair chance. Use instructions were not included. I also got the gel...no instructions here either??? side of product... Toon meer
Bedrijf heeft geantwoord
I placed my order and expected it to arrive in about a typical month on such items. However, I was very pleasantly surprised to receive it with 72 hours!!! There were no written instructions included;... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Oralux, we believe your gums deserve the same care and science the rest of your body already gets. For decades, dermatology has used red and near-infrared light to support the collagen in our skin. Your gums are built on that very same collagen, yet nobody had brought this science to the gum line. That gap is the reason Oralux exists. We set out to close it, and to put a tool that was once confined to clinics and specialists directly into your hands. Our mission is simple: to give people a way to take care of their gums that is gentle, effortless, and entirely their own. No needles. No appointments to book. No complicated routine to keep up with. Just a soft mouthpiece, one button, and 12 minutes a day while you go about your evening. We care most about the people who felt like they had run out of options, and we build for them first. Everything we make is designed to fit into a real life and to be easy enough to do every single day, because consistency is where real care begins. Thank you for being part of the Oralux community. We are glad you are here.
Contactgegevens
8 The Grn Ste R , 19901, Dover, Verenigde Staten
- + 1 302 603 1335
- support@myoralux.com
- myoralux.com
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Hopeful
Four days in treatment and seems fine. Waiting for results.

Antwoord van My Oralux
Question about my online order…
I had a question about my online order and was very happy at the quick response from the support team. It’s nice to have a company take care of their customers.

Antwoord van My Oralux
Well tracked order and delivery
Well tracked order and delivery, Excellent service post sale. I've only used it once since delivered.
Thank you.

Antwoord van My Oralux
only used 3 times
only used 3 times. Easy to use. Hope it does all you claim.

Antwoord van My Oralux

Antwoord van My Oralux
arrived clean and secure
Free delivery was nice and my order arrived in about a week. Packaging was clean and the mouthpiece looked untouched.

Antwoord van My Oralux
I was excited to try this new product…Even if it doesn’t need the gel
I was excited to try this new product to help with inflammation in my mouth. I’ve been using gum renew for about 6 weeks now and have noticed my gums haven’t been bleeding as much as they were when I brush them. When I went to start using your gum product it said on the instructions to use with gel. I haven’t seen or read anything that states that I should purchase the gel renew that doesn’t come with it so I had to buy some gel elsewhere so I don’t know for sure if it’s working properly if it’s possible I would like to see if it’s really working correctly without having your product or you should mention that the gel doesn’t come it my purchase. So I’ll continue to use your Gum without the Gel that was not enclosed or mentioned by your ad Please let me know more about if it’s going to work better with the gel or even if I need to use the gel to get results with healing my mouth with your help. I have faith in you for getting my answer back to me to know that I don’t need the gel for resolving this problem. If you have a certain gel to use please send me details but it was never mentioned to me as it is needed for my mouth to recover and gums I will continue to use this for the fact that I need more healing and use your product.

Antwoord van My Oralux
The ordering process was easy.
The ordering process was easy.
You did a nice job keeping me updated on my order and it was delivered in a timely manner. I have used the device twice and am looking forward to positive results.

Antwoord van My Oralux
Product received very fast
Product received very fast. I've only used it two days, so I can't really rate it's performance yet, but I will come back in 2 weeks to update any improvements in my gum health.
Hoping for good results!

Antwoord van My Oralux
Easy to purchase and shipping was fast
Easy to purchase and shipping was fast. I received a well packed product that was charged and ready to use. Have used 4 times so far and it works and feels great.

Antwoord van My Oralux
Situation Solved
I emailed a situation to Oralux when I noticed I was charged for an additional product that I didn’t seem to order? Carlos from Oralux immediately emailed me back with a couple of solutions. We settled on one of the solutions and the situation was finalized! We are both very happy! Thank you Carlos!

Antwoord van My Oralux
The site being the only place to buy it…
The site being the only place to buy it was actually reassuring. There are too many copycat beauty and wellness products floating around marketplaces now. Mine arrived with proper packaging and I knew exactly who had supplied it.

Antwoord van My Oralux
Pleasantly Surprised by QUICK Delivery
I placed my order and expected it to arrive in about a typical month on such items. However, I was very pleasantly surprised to receive it with 72 hours!!! There were no written instructions included; therefore, I am not certain to use it for 12 or 15 minutes, since both are mentioned in Oralux's promotions...and can we use the device more than once a day??? 2026-09-01

Antwoord van My Oralux
Well worth it!
It seem like a wonderful product so far. I bought it after a thermography appointment and I also showed it to my dental hygienist at my cleaning today. She was very impressed. It has a nice feel in the mouth, no bad taste or odor. I've been using it morning and evening.

Antwoord van My Oralux
I was expecting some kind of…
I was expecting some kind of complicated setup based on the ads. There really isn’t one. Get it ready, put it in for ten minutes and clean it afterward.

Antwoord van My Oralux
The over priced item arrived with…
The over priced item arrived with almost no instructions! Am I supposed to wash it after each use? Does it work without the gel? Is it harmful to use without the gel? How do I maintain the item? How could you send such a product with a tiny little instruction note! Very disappointing.

Antwoord van My Oralux
My dentist has been telling me for a…
My dentist has been telling me for a while to take gum care more seriously. I still go in for cleanings but I wanted something extra I could do at home. This takes less time than making coffee in the morning.

Antwoord van My Oralux
My Use of Oralux. My gums have receded somewhat & I was…
My gums have receded somewhat & I was experiencing some mild sensitivity.
I have been using my Oralux daily for 10
Mins everyday & have had no more sensitivity. I will continue to use it daily.

Antwoord van My Oralux
I was a little leary when I heard the…
I was a little leary when I heard the unit was shipping from China. I was pleasantly surprised when the unit arrived in 7 days. So far, the unit is super easy to use. I did need to buy a charger; would have been nice if the unit came with one. I'll see if my gums look better in 60 days.

Antwoord van My Oralux
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