My Pet Sensitivity Reviews 

3.134
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This test answered a lot of unanswered questions? Now I know where I need to start with the elimination process. I listed all of the highly & moderate reactive items, then went thru every item; I.e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really impressed with the service. Posted the sample Thursday 1st October and got the results by Tuesday 6th! Would definitely recommend as this has really helped us know what foods to eliminate f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

After almost a month of no news, I contacted Pet Sensitivity for a refund. Within the week I obtained the results from them via email, which seem detailed but still have some questions. Not confident... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The test was fine, very clear. New wrinkle: They've now added an apparently mandatory initial membership with a vet, and you have to unsubscribe to avoid the fee. The page says the vet is avail... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel

Geschreven door het bedrijf

Pet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(3.134)

482 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Thanks for the information on my dog

Thanks for the information on my dog. Way too many emails afterwards about reviews

12 mei 2026
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

Thank you for your feedback.

We're pleased to hear that you found the information provided useful. We're sorry to hear that you felt you received too many follow-up emails regarding reviews.

We appreciate your comments and will ensure your feedback is passed on to the relevant team for consideration as we continue to improve our customer experience.

Beoordeeld met 5 van de 5 sterren

We found my pet sensitivity very good

We found my pet sensitivity very good, the test was easy and well managed, easy to perform and the results came through quickly. Easy to understand and follow and confirmed quite a few items that we suspected as causing discomfort for our Red Setter. Would definitely use again and well worth the money in my opinion

23 mei 2026
Review zonder uitnodiging
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

We are so pleased to hear our pet sensitivity test provided such clear and helpful results for your Red Setter. It's wonderful to know we could confirm your suspicions and offer peace of mind. Thank you for your kind words and positive feedback!

Beoordeeld met 5 van de 5 sterren

great report

Quick return on the sensitivity report.

12 mei 2026
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

We are glad you liked our prompt service.

Beoordeeld met 1 van de 5 sterren

Personally

Personally, I have proven My Pet Sensitivity to be nothing more than a money making SCAM. I have had my pocket bully on an elimination diet for several months and had my dog clear of rashes and itches for some time. Tried this test to compare my results with theirs. Almost nothing matches up.
The test results came back with most meats having no sensitivity to my my dog.
Beef, chicken, turkey, pork , venison etc all good.
Now I know for a fact Beef or any associated cow based parts bring my dog out in a rash and itching for days, same with chicken, turkey and rabbit.
Lamb came back as highly allergic on test, but my dog has been happily eating lamb for several months with no issues. Point proven again as I foolishly believed the results and gave my dog beef tripe 48 hours ago. Now I'm dealing with tremendous itching, huge rash with hair loss and generally being unwell.
I get the same result with chicken, venison and rabbit !!
STEER CLEAR OF GIVING THESE COWBOYS YOUR MONEY. ITS A GUESSWORK SCAM.!!!
Back to trusting my own results and £45 down.

4 juni 2026
Review zonder uitnodiging
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

Thank you for taking the time to share your experience.

We're sorry to hear that you were disappointed with your dog's results.

It's important to note that our test is designed to identify potential sensitivities and should not be compared directly with allergy testing, veterinary diagnoses, or elimination diet outcomes. Sensitivity is just one possible factor that may contribute to symptoms, and there can be other underlying causes that our testing is not designed to detect.

As with all sensitivity testing, some items that may be associated with symptoms in your dog may not appear on the report due to the limitations of the testing methodology. Equally, a result showing no sensitivity to a particular item should not be interpreted as ruling out allergies, intolerances, medical conditions, or other causes of symptoms.

We always recommend that pet owners continue to work with their veterinarian regarding any ongoing health concerns and use our results as a complementary wellness tool rather than a diagnostic test.

We appreciate your feedback and are sorry that the service did not meet your expectations.

Beoordeeld met 5 van de 5 sterren

Fast and easy process

Fast and easy process! Got results back quickly.

15 mei 2026
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

We appreciate your kind words. We are glad we could help you quickly.

Beoordeeld met 5 van de 5 sterren

Would recommend

It was mostly the availability of the test. Sending off the sample was fairly easy once I realised I didn’t have to wait for a test to be sent. The results were really good though. Overall really happy with it.

13 mei 2026
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

We're so glad to hear you found the process easy and are happy with your results! Thank you for your positive feedback.

Beoordeeld met 5 van de 5 sterren

Happy dog

Very easy to do and results were received quickly. It gave me a starting point for my dogs allergies.

4 juni 2026
Review zonder uitnodiging
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

We're so glad our test provided a starting point for your dog's allergies!

Beoordeeld met 5 van de 5 sterren

Quick and Detailed

Quick communication, quick service, extremely detailed results. Great data to know where to start. Prices are lower than you would expect for all the information you get.

27 mei 2026
Review zonder uitnodiging
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

We're so glad you found our communication and service quick, and the results detailed. We appreciate your kind words about our value!

Beoordeeld met 5 van de 5 sterren

Thumbs 👍

Knowing what could be causing my dogs sensitivity to different things. Get the results properly without delay.

14 mei 2026
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

We're glad we could help you understand your dog's sensitivities quickly and effectively. We appreciate your positive feedback!

Beoordeeld met 4 van de 5 sterren

Good communication and fast turn around…

Good communication and fast turn around time on test results. Would have given 5 stars if results were downloadable in an app. But I took a picture of results and saved to my phone for wgen Im shopping.

12 mei 2026
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

Thank you for your feedback! We're pleased to hear that you found our communication helpful and were happy with the turnaround time for your results.

We also appreciate your suggestion regarding an app-based download option. Feedback like this helps us understand how we can improve the customer experience. We're glad you found a practical way to keep your results handy while shopping.

Thank you for choosing us and for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

The sensitivity test was very detailed

The sensitivity test was very detailed. Great to get this insight in what to avoid for my dog. Gave us a starting point when choosing a dog food aswell.

8 mei 2026
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

Thank you for your wonderful feedback! We're delighted to hear that you found the sensitivity test detailed and helpful. It's great to know the results have provided a useful starting point for selecting suitable food for your dog and identifying items that may be worth avoiding. We wish you and your dog all the best on your journey to improved wellbeing, and thank you for choosing us.

Beoordeeld met 1 van de 5 sterren

The money we have spent on this test…

The money we have spent on this test .we have wasted
The items they say are non reactive is bulshit
Our dog would have being better keeping the hair we sent to this company & us keeping the money & still no reply from company support
Very disappointing to say the least

5 mei 2026
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

Thank you for your feedback.

We’re sorry to hear that you’re disappointed with the results and your experience so far. We understand that when expectations are not met, this can be frustrating, especially when you have invested in the test.

To reassure you, the items highlighted in your report are based on analysis of the sample provided. These results are generated from the data detected in your pet’s hair sample at the time of testing. We understand you may disagree with the findings, and we respect that perspective.

We can also see that our support team has already responded to your previous emails, but if anything has been missed or if you would like further clarification, we are more than happy to help and go through your report in more detail with you.

Beoordeeld met 5 van de 5 sterren

Super fast

Super fast, super easy to understand.

7 mei 2026
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

We are glad you found it fast and easy to understand. Thank you for your positive feedback.

Beoordeeld met 5 van de 5 sterren

Sensitivities Overload and Now Happier!

The testing for sensitivities was very thorough, Willow had many sensitivities we never even could have guessed. I felt she was sensitive to chicken, but her main meat issue was pork! She is also sensitive to corn, millet, tapioca, oatmeal, and plenty more. These items are used in so many dog foods and treats! It has been quite a challenge to figure out what we can feed her, but she is doing better with much less itching. Seeing her sleep through the night without waking up to scratch and chew on her fur has been wonderful.

5 mei 2026
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

Thank you so much for sharing Willow’s experience with us. We’re so pleased to hear that the testing helped identify sensitivities you may never have suspected, and that the changes you’ve made are already helping to reduce her itching and discomfort.

We understand how challenging it can be to navigate food sensitivities, especially when ingredients like corn, millet, tapioca, and oatmeal appear in so many pet foods and treats. It’s wonderful to hear that Willow is now more comfortable and able to sleep through the night without constantly scratching and chewing.

Thank you again for your feedback, and we wish you and Willow all the very best on her continued journey toward better health and comfort.

Beoordeeld met 4 van de 5 sterren

I appreciate the test results

I appreciate the test results. There is certainly A LOT of "sensitivities" my sweet fur baby ended up with on this test. I still am a little apprehensive about the test itself though. Just sending in hair samples and getting all the results? Well, I have been trying to eliminate the major and minors off of the lists given to see if Arthur has better results.

28 april 2026
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

We appreciate your feedback and are glad the test results provided insights into your fur baby's sensitivities. We understand your apprehension about the testing method and hope eliminating items helps Arthur feel better.

Beoordeeld met 1 van de 5 sterren

I am not a fan of this service

I am not a fan of this service, first at check out a month's free vet care was selected, I lucky deselected this because later finding out this was a subscription, I don't think that I should have to say no to a subscription service when I just want to buy something.
Then I found that I hadn't purchased a test kit just a test service I had to source everything needed, again I felt a bit mislead also after purchase I was email to activate my test, then emailed asking to refer a friend but the company had done nothing other than taking my money.
Very misleading throughout, I requested a refund which was honoured so one positive.

16 mei 2026
Review zonder uitnodiging
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

We appreciate you taking the time to share your experience and feedback. We are truly sorry to hear that aspects of our service were misleading. We are reviewing our checkout process and communication to ensure clarity for all customers.

We've requested your information, so we can reach out to assist!

Beoordeeld met 5 van de 5 sterren

May 5, 2026

The analysis was very thorough and I received the results very quickly.

5 mei 2026
Logo My Pet Sensitivity

Antwoord van My Pet Sensitivity

We're glad the analysis was thorough and results were quick.

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