Worst customer service ever. I emailed them last week. No response. I called on Monday 09/14/2026. No follow up. I called again on 09/15/2026 left a voicemail and no one has called me back. I called a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I’m a 6X Champion Boxer that trains almost and literally every day (1 day off) I run in the mornings 4-8 miles a day. In the afternoons and evenings and nights, I train an additional 2.5 to 3 hours a... Toon meer
I received a container on Killer Labz Noxious pre-workout that was clumpy, pasty & in chunks. Didn't look good or new. Looked like it was exposed to hear or past expiration. Couldn't tell because cont... Toon meer
Bedrijf heeft geantwoord
Thank you for making available your product of potassium nitrate in capsule form. You are one of the few companies that make this valuable NO precursor available to the public. I am taking it now to h... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
Contactgegevens
10116 W 191st St, 60448, Mokena, Verenigde Staten
- 708-326-4819
- info@mysupplementstore.com
- mysupplementstore.com
3,4
Gemiddeld
3K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My first experience was positive the…
My first experience was positive the order was delivered in a timely fashion.
10 januari 2023
Fast delivery and always able to find…
Fast delivery and always able to find what we are looking for in our supplements
13 januari 2023
Best price among other sellers for the…
Best price among other sellers for the product that I was looking for and quick delivery.
12 januari 2023
Quick turnaround on orders and prices…
Quick turnaround on orders and prices are great.
2 januari 2023
Quality product shipped quickly
I really wnjoy shopping with the company.My only comlaint and its no ones fault, but they ran a special same day i placed order for a free item, i contacted them by email asking to recieve it since it was just a few hours later, and never got a response, i disnt even get a aorry its to late, i have spent several hundreds of dollars and for whatever reason no one replied, but ill still order again ,prices are good and i enjoy the emails.
6 januari 2023
Antwoord van My Supplement Store
Hi Rudy. I apologize for the delay on communication, it looks like we did reach out to you a day after you emailed in. The sale you were referring to started the day after you put your order in and you would have had to add it to your cart. Be on the look out for future sales though!
Fast shipping and great products
10 januari 2023
This order was received fairly quickly.
7 januari 2023
Wasn't Notified about product unavailability
They had brand I was looking for, but one flavor I selected was unavailable. I didn't learn until it didn't arrive. Customer service was nice and explained what happened.
12 januari 2023
Antwoord van My Supplement Store
Hi George. I apologize for the delay in communication, we have been short staffed and doing our best to catch up. Again, I apologize for the delay in communication.
Items are still not delivered.
15 januari 2023
Antwoord van My Supplement Store
Hi Carol. I sincerely apologize for the delay on getting your order out, there seem to be a technical error on our end. However, we are getting this shipped out today for you. Again, I apologize for the delay and inconvenience this may have caused.
I like that I got my product as always
I like that I got my product as always. I didn't like that somehow it took ur company 3 days to ship it out. That's ridiculous. Same day or next day at most. Any more than that is just a poorly run business that makes excuses. That's the truth.
5 januari 2023
Antwoord van My Supplement Store
Hi Timothy. I do apologize for the delay on getting your order out. However, during the New Year, we were backed up on getting the orders out and were doing our best to get your order out as soon as possible. Again, I sincerely apologize for the delay.
Just a follow-up with an incomplete…
Just a follow-up with an incomplete order. Once I contacted customer service. They were quick to fix the problem and sent out the missing items.
Thank you.
13 januari 2023
Review zonder uitnodiging
Help with an order
I had ordered a different flavor of Syntrax, and was notified it was not available. I was told what was available and they substituted that one and sent it out.
5 januari 2023
Jederzeit kann man zum Produkt fragen stellen sie werden immer beantwortet
Ich finde es super das sie nach Europa versenden. Die Ware kam immer an , und bei fragen kann man sie leicht stellen und werden beantwortet. Funktioniert sehr gut.
Danke an das Team.
Grüsse aus Europa
10 december 2022
I’m not sure being short staffed is of…
I’m not sure being short staffed is of my concern. That is not my problem.
20 december 2022
Review zonder uitnodiging
Antwoord van My Supplement Store
Hi James. I do sincerely apologize for the delay. However, due to the holidays, we did have some days off. Plus one of the products you ordered was out of stock at the time of purchase and we did get it in shortly after your first shipment went out. Again, i sincerely apologize for the delay.
GREAT SUPPLEMENTS
Good quality supplements so it's worth the wait for my orders to arrive being from the UK its expected for the delivery to take longer
12 januari 2023
Always high quality product
Always high quality product, true to their delivery dates and quick to communicate ♥️
6 januari 2023
The order and supplements are awesome
The order and supplements are awesome. My only complaint is shipping. When you pay for 3-5 days shipping you should get it in that amount of time. It took just as long as it would have through usps. Label was created on the 2nd. Didn’t receive till the 11th.
11 januari 2023
Antwoord van My Supplement Store
Hi Sam. I sincerely apologize for the inconvenience this may have caused however, our processing time takes about 1-3 business days, and we shipped out your order on the third business day. Shipping carriers are a little delayed as well due to the holidays. Again, I apologize for the delay.
It was convenient to order on line and…
It was convenient to order on line and cheaper by the bundle.
1 januari 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.