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Beoordeeld met 3 van de 5 sterren

It might not the company's fault that my package still not arrived after 5 working days but they might need to look for other curier or not advertise their business internationally. It shouldn't tak... Toon meer

Beoordeeld met 5 van de 5 sterren

Phone cover and usb adaptor Both working perfectly Cover looks great and easy to use - zip works better than I expected - fasteners close themselves Would buy it here again Delivery overnight -... Toon meer

Beoordeeld met 3 van de 5 sterren

Phone covers were good but delivery was slow and outside time promised I purchased from Dublin so as to get my covers fast, otherwise I would have ordered from Amazon. I was very disappointed to... Toon meer

Beoordeeld met 3 van de 5 sterren

The only problem I had was that when I ordered there was no communication until I received the product. The product was exactly what I wanted but ye need to let us know what’s happening with our orde... Toon meer

Bedrijf heeft geantwoord

3,3

Gemiddeld

TrustScore 3.5 uit 5

304 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,3

Alle reviews

(304)

52 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Bought smart phone case for Samsung…

Bought smart phone case for Samsung S25Fe. I new,that I will need to activate it by using their app... But(!) ,they did not mention ,that this app is not listed on official sites like Playstore etc. The app is not trusted to install it! Phone is " screeming- WARNING!) . Don't buy any smart cases ! They hide this issue!

1 augustus 2026
Review zonder uitnodiging
Logo Mytrendyphone

Antwoord van Mytrendyphone

Dear Customer,

We sincerely apologize for the inconvenience and frustration this issue may have caused you.

Please rest assured that we are currently looking into the matter and will do our best to find an appropriate solution as quickly as possible. Our team will contact you again at the earliest opportunity with further information and a solution to the problem.

We kindly ask for a little patience and understanding while we investigate the situation. We truly appreciate your cooperation and regret any inconvenience you may have experienced.

Thank you for your patience and understanding.

Kind regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

Phone cover was late, doesn't fit and poor instructions. Waste of money. Scam

Phone cover took ages to arrive. When it did, only one was available - with poor instructions and doesn't fit. It's a bubbly mess. I tried avoiding Amazon to get this, only to get scammed by this group.

22 juni 2026
Review zonder uitnodiging
Logo Mytrendyphone

Antwoord van Mytrendyphone

Hello Shane,

We are sorry to hear about your experience.

We would like to investigate this matter and find a suitable solution for you. Could you please provide your order number so that our customer service team can review your case in detail?

Once we receive your order number, we will get back to you as soon as possible.

Kind regards,

Beoordeeld met 1 van de 5 sterren

I ordered a mobile phone holder for my…

I ordered a mobile phone holder for my car on the 7th June it’s now the 19th of June haven’t received it yet you sent me a tracking number and that only got to the 10th of June so where is my package please let me know ASAP this is gone beyond a joke. Now you have two choices package received within 3 days or full refund of my money. Michael Byrne.

7 juni 2026
Review zonder uitnodiging
Logo Mytrendyphone

Antwoord van Mytrendyphone

Hello Michael,

We are sorry to hear that you have not yet received your order.

Our customer service team will contact you shortly to review your case and provide you with an update regarding the status of your shipment.

We sincerely apologize for the inconvenience and appreciate your patience while we investigate this matter.

Kind regards,

Beoordeeld met 1 van de 5 sterren

Wrong sized screen protector, terrible customer service

Bought what was described as the right screen protectors for my phone and the same description was on the protectors packaging. But the protectors that came are definitely not the correct size. Customer service is useless. Sending protectors back (at my own expense) but don't hold much hope of getting a refund. Also, thought this was an Irish company because of the '.ie' but it's a Danish company,fyi. Steer clear.

10 juni 2026
Review zonder uitnodiging
Logo Mytrendyphone

Antwoord van Mytrendyphone

Dear Jill,

Thank you for sharing your experience. We are truly sorry to hear about the inconvenience and disappointment caused.

Please be assured that our customer service team will review your case carefully and contact you as soon as possible to find a satisfactory solution. Customer satisfaction is very important to us, and we would appreciate the opportunity to investigate what went wrong and assist you further.

We sincerely apologize for the frustration this situation has caused and thank you for your patience.

Kind regards,

Beoordeeld met 1 van de 5 sterren

I havent got my order yet.

8 juni 2026
Review zonder uitnodiging
Logo Mytrendyphone

Antwoord van Mytrendyphone

Dear Andrew,

We are very sorry to hear that you have not yet received your order.

Our customer support team will contact you as soon as possible with an update regarding the delivery.

Kind regards,

Beoordeeld met 1 van de 5 sterren

Could even no ☆ or 👎

👎 3-5days delivery even until now no sign of moving the tracking number you issue or you gave to me. Customer Service no one responded 🤨

20 mei 2026
Review zonder uitnodiging
Logo Mytrendyphone

Antwoord van Mytrendyphone

Dear Baby Rexi,

We are very sorry that you have not yet received your order.

We kindly ask you to provide us with your order number so that our customer support team can check the status of your shipment and provide you with further information.

Warm regards

Beoordeeld met 2 van de 5 sterren

Faulty product

Easy website store use/navigation. Found what I wanted and order received successfully. Unfortunately the item stopped working after a few days possible a refurbished product.

1 mei 2026
Review zonder uitnodiging
Logo Mytrendyphone

Antwoord van Mytrendyphone

Dear Eric,

Thank you for your feedback.

We are very sorry to hear about the issue with the product.

Please note that we do not sell used or refurbished products as new items. In addition, all products purchased from us are covered by a 2-year warranty.

Our customer support team will contact you shortly with instructions on how to return the product so that we can investigate the issue and find a suitable solution for you.

We sincerely apologize for the inconvenience caused and remain at your disposal.

Kind regards,

Beoordeeld met 2 van de 5 sterren

Your delivery is deceptive and…

Your delivery is deceptive and misleading. You tell us 3 to 5 working days. I emailed and you responded that it is coming from Denmark, even though I ordered from a .ie website. you tell me to wait until today. still no delivery. I ordered on the 28th April, it is now the 13th May and still no product. I ordered from you instead of amazon as I didn't want to use them. but if this is how you conduct you business no wonder they are taking over independent companies.

13 mei 2026
Review zonder uitnodiging
Logo Mytrendyphone

Antwoord van Mytrendyphone

Dear Aleane,

Thank you for your review, and we are very sorry for the delay and frustration caused.

We would like to investigate your case further and check the status of your shipment. Could you please send us your order number?

We look forward to hearing from you.

Kind regards,

Beoordeeld met 2 van de 5 sterren

Extremely slow shipping

Extremely slow shipping. Items were said to be in stock yet took more than 2 weeks to dispatch. Items are shipped from Germany and take a week+ to arrive, despite the adviced 3-5 days.

29 april 2026
Review zonder uitnodiging
Logo Mytrendyphone

Antwoord van Mytrendyphone

Dear Rebecca,

Thank you for your message.

We are very sorry to hear that you have not yet received your order. We understand how frustrating this can be.

Could you please provide us with your order number so we can check the status of your shipment and assist you as quickly as possible?

Thank you for your understanding.

Beoordeeld met 3 van de 5 sterren

I liked the service

I liked the service. It was professional and fast.

The product was disappointing. My fingerprint reader will not read my finger when the protective glass is on. So this renders it usless to me.

Order No. 16985826

20 april 2026
Review zonder uitnodiging
Logo Mytrendyphone

Antwoord van Mytrendyphone

Hello,

We would like to sincerely apologize for any inconvenience caused, should there have been an error or irregularity in your case.

In order for us to review the matter as quickly as possible, we kindly ask you to provide your order number. This will allow us to properly check your request and then contact you via email as soon as possible to find a suitable solution for your issue.

Thank you very much for your patience and understanding.

Kind regards,
Customer Service

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