Always had a good response from MyTrendy Phone, ordering is easy from start to finish, and I am very impressed with the Car Tracker that I had purchased.
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Lees wat reviewers zeggen
Bought what was described as the right screen protectors for my phone and the same description was on the protectors packaging. But the protectors that came are definitely not the correct size. Custom... Toon meer
Bedrijf heeft geantwoord
Fantastic fast service and product was exactly as ordered. Would highly recommend. My second purchase and won't be my last.
It might not the company's fault that my package still not arrived after 5 working days but they might need to look for other curier or not advertise their business internationally. It shouldn't tak... Toon meer
3,4
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307 reviews
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Your delivery is deceptive and…
Your delivery is deceptive and misleading. You tell us 3 to 5 working days. I emailed and you responded that it is coming from Denmark, even though I ordered from a .ie website. you tell me to wait until today. still no delivery. I ordered on the 28th April, it is now the 13th May and still no product. I ordered from you instead of amazon as I didn't want to use them. but if this is how you conduct you business no wonder they are taking over independent companies.
13 mei 2026
Review zonder uitnodiging
Antwoord van Mytrendyphone
Dear Aleane,
Thank you for your review, and we are very sorry for the delay and frustration caused.
We would like to investigate your case further and check the status of your shipment. Could you please send us your order number?
We look forward to hearing from you.
Kind regards,
Extremely slow shipping
Extremely slow shipping. Items were said to be in stock yet took more than 2 weeks to dispatch. Items are shipped from Germany and take a week+ to arrive, despite the adviced 3-5 days.
29 april 2026
Review zonder uitnodiging
Antwoord van Mytrendyphone
Dear Rebecca,
Thank you for your message.
We are very sorry to hear that you have not yet received your order. We understand how frustrating this can be.
Could you please provide us with your order number so we can check the status of your shipment and assist you as quickly as possible?
Thank you for your understanding.
I liked the service
I liked the service. It was professional and fast.
The product was disappointing. My fingerprint reader will not read my finger when the protective glass is on. So this renders it usless to me.
Order No. 16985826
20 april 2026
Review zonder uitnodiging
Antwoord van Mytrendyphone
Hello,
We would like to sincerely apologize for any inconvenience caused, should there have been an error or irregularity in your case.
In order for us to review the matter as quickly as possible, we kindly ask you to provide your order number. This will allow us to properly check your request and then contact you via email as soon as possible to find a suitable solution for your issue.
Thank you very much for your patience and understanding.
Kind regards,
Customer Service
The item arrived today but it had the wrong mains plug attached.
The item arrived today but it had the wrong plug attached. It had a 2 pin plug and in Ireland we use 3 pin earthed plugs as standard. Otherwise I would have given a higher satisfaction score. A silly and unnecessary omission as the address clearly states the region/country. Since then the item which I had purchased for a family member didn't work and I wanted to return it but even though I provided images of the problem I am required to post it back at my expense to Denmark. I purchased it on the site MyTrendyPhone.ie and I thought that is who I was dealing with as the emails from them were also from .IE. I have not received a reply to my questions only to send it back. This is why I am saying buyer beware when using this site. A very unhappy customer.
14 april 2026
Review zonder uitnodiging
Antwoord van Mytrendyphone
Dear Bob,
We sincerely apologize for the inconvenience caused by receiving the incorrect plug-in.
We kindly ask you to provide us with your order number so that our customer service team can review your case and offer an appropriate solution.
Warm regards,
Great value for a quality case
Great value for a quality case, delivered speedily.
2 april 2026
Review zonder uitnodiging
Phone case fit perfect on my phone
Phone case fit perfect on my phone. Love the colour black and space for my cards.
2 april 2026
Review zonder uitnodiging
You offered a component at 3-5 days…
You offered a component at 3-5 days delivery. Once bought you informed me of despatch which currently is now 8 days ago and still not received. On enquiring you simply sent tracking info which tells me it's from Denmark for the first time! Why can't you be honest at the sale point!!
3 april 2026
Review zonder uitnodiging
Antwoord van Mytrendyphone
Dear Kate,
We sincerely apologize for the inconvenience caused and truly regret that your order has not yet arrived.
Could we kindly ask you to provide us with your order number? This will allow us to promptly investigate the matter and assist you as quickly as possible.
Thank you very much in advance for your cooperation and understanding.
Product was rubbish no means of the…
Product was rubbish no means of the cover staying on your watch 😂
19 maart 2026
Review zonder uitnodiging
Antwoord van Mytrendyphone
Dear Mrs. Cross,
We sincerely apologise that you are not satisfied with the product.
Our Customer Service team will contact you shortly once your case has been reviewed and a solution has been arranged.
Warm regards,
Good service
Good service.
Lost a star because the glass protector I bought will not allow my finger print to work.
1 maart 2026
Review zonder uitnodiging
Re order number 16987683 **SCAM…
Re order number 16987683 **SCAM ALERT?***
I placed this a couple weeks back and paid (a quite high) delivery fee. To date I have not received anything, I sent an email to the cust care, and not heard anything for a few days. I have sent them another email today to ask for an update or refund, I doubly I'll hear back from them- IS THIS A SCAM SITE?
12 maart 2026
Review zonder uitnodiging
Antwoord van Mytrendyphone
Dear Mr. Mohammed,
Please accept our sincere apologies for the inconvenience caused.
Our customer support team will contact you as soon as possible to review your case and assist you in finding an appropriate solution.
Warm regards.
Is looking exactly like in the picture
Good price and excellent product
12 maart 2026
Review zonder uitnodiging
Only took a couple of days to get my order
I ordered and it took only a couple of days to get my item. Super quick service. Brilliant.
4 maart 2026
Review zonder uitnodiging
Ordered a Garmin screen protector late…
Ordered a Garmin screen protector late December. Paid for express UPS shipping. Heard nothing, had to reach out for update. Was told item out of stock. Won't be in until late January. Asked for refund. 19th January today. Still no refund. Something not adding up with this website.
24 december 2025
Review zonder uitnodiging
Antwoord van Mytrendyphone
Dear Andy,
We are very sorry to hear that you had an unpleasant experience with us.
Could you please be so kind as to confirm your order number, so that our customer support team can review your case and contact you with further information?
Kind regards,
First and last time ordering from…
Apologies to mytrendyphone but my item arrived today. Don't know who sent me the other item.Will order again.
28 januari 2026
Review zonder uitnodiging
Antwoord van Mytrendyphone
Dear Eric,
We sincerely apologise for the inconvenience caused by receiving an incorrect product.
Our customer support team will contact you shortly with an appropriate solution for your case.
Thank you very much for your patience and understanding.
Warm regards,
Wound not buy from again.
Wound not buy from again.
I ordered a screen protector order number 16066801 in December 2024( I know years ago) waited a few week with no delivery. so I got in contact with customer service and was told I needed to fill out an "affidavit" so I did that send it in and heard nothing even after follow up emails. so I eventually gave up on receiving my package. the only reason I did not give them one star is because I ordered a phone case before that and it arrived fast enough (but it started to break after 8 months).
24 januari 2025
Review zonder uitnodiging
Antwoord van Mytrendyphone
Dear Tom,
we reviewed your case and after your written statement you were offered a refund.
Customer service will contact you soon regarding your case.
Warm greetings.
This is my 4th or 5th time writing a…
This is my 4th or 5th time writing a review I’m honestly sick and tired of how poorly this is ran my order didn’t come and I was told on the 14th of January I would get a refund and I still haven’t got it yet I’m waiting for my refund if it’s not gonna come I will be taking this further
This is the last time I’ll write all I want is my refund that is yet to come since my order wasn’t delivered this has been going on way too long now I’m sick and tired of it
14 januari 2026
Review zonder uitnodiging
Antwoord van Mytrendyphone
Dear Mr. Dempsey,
We are pleased to inform you that your refund has been successfully processed.
Our customer service team has also sent you the proof of payment by email.
Kind regards,
Waited 4 weeks for my order
Waited 4 weeks for my order, zero communication I had to chase the company to find out what was going on (item out of stock etc) only to receive my product and it doesn’t even work! Terrible service
23 januari 2026
Review zonder uitnodiging
Antwoord van Mytrendyphone
Dear Ms. Wilson,
We sincerely apologise for the inconvenience you have experienced with our product. Please rest assured that our customer support team will contact you shortly to discuss a suitable solution for your case.
Thank you very much for your patience and understanding.
Kind regards,
I still haven't received my phone cover…
I still haven't received my phone cover and screen protector having ordered on 14th January. The website says delivery will be in 3-5 working days. I'm very frustrated as I can't use my new phone and when I contacted an agent, I was told to get back onto them if it hadn't arrived by 29th January. This is not in line with what is being advertised by your company.
22 januari 2026
Review zonder uitnodiging
Antwoord van Mytrendyphone
Dear Olivia,
We are very sorry that you still have not received your order.
Customer support will contact you shortly with a solution for your case.
Warm greetings.
I didn’t receive the phone cover I…
I didn’t receive the phone cover I purchased. I got a sent notice on the 30th Jan
9 januari 2026
Review zonder uitnodiging
Antwoord van Mytrendyphone
Hello,
We would like to kindly inform you that we have just contacted you via email. Together, we will find a suitable solution as quickly as possible to ensure that you are satisfied with the delivery.
We sincerely apologize for any inconvenience caused.
If you have any further questions, please do not hesitate to contact us.
Kind regards,
Customer Support Team
MyTrendyPhone
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