I had an amazing experience with MyXBorder! At first I was a bit skeptical about their service, how can they provide reasonable shipment fees? I was a bit back and forth whether or not to use them. Bu... Toon meer
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Lees wat reviewers zeggen
We ordered few indian ethnic clothes and a home decor item from indian shopping sites and used myxborder to ship them to our place in NJ, USA. Overall the team at myxborder were excellent in provi... Toon meer
Exceed expectation. Best online platform to purchase items. Very interactive. Amazed with the services, very well organised and customer needs oriented. User friendly website and meet all the Ticks!... Toon meer
Bedrijf heeft geantwoord
Great service, their customer support response is very fast. I was informed about process very clearly. Pictures were shared with me as soon as my items arrived in their warehouse. I got my packag... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We facilitate Shop and Ship from India to overseas. You can store and consolidate packages before shipping to save big on shipping cost. We also provide door to door international shipping services. We can purchase on your behalf if you are having issues purchasing items from Indian online e-commerce platforms. Experienced cross border shipping solution (commercial as well as personal) provider for online sellers, importers looking to import from India or exporters who are looking to ship from India to the world. We strive to provide best customer service at the best price. Get in touch with our live support by visiting our website for any queries.
Contactgegevens
Singapore
- Info@myxborder.com
- myxborder.com
4,5
Uitstekend
201 reviews
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The products i received were perfect
The products i received were perfect, very happy with my order and the customer service as well. My only problem would be how less the contact hours are
27 februari 2025
Good and trust worthy service
27 januari 2025
Expérience mitigée avec MyXBorder... Puis bien rattrapée
Comme convenu, je reviens sur mon appréciation avec MyXBorder.
Suite à mon petit soucis, ils ont réagi rapidement et ont ré-expédié mon colis très vite après le retour à l'envoyeur. Cette fois-ci avec le document qu'il manquait.
Tout s'est bien déroulé cette fois-ci, la perte de temps n'aura été que de 5 jours, ce qui est très acceptable.
En tous cas, on peut compter sur leur suivi, ils répondent systématiquement, c'est un excellent point.
Est-ce que je recommande? Oui, mais il ne faut pas oublier qu'il peut y avoir des imprévus à faire venir des marchandises depuis l'autre bout du monde! :)
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Expérience mitigée avec MyXBorder...
Au début tout va bien, j'ai utilisé leurs services pour acheter un smartphone pas encore sorti dans mon pays. Ils ont un service d'accompagnement très bien fait qui vous explique comment passer commande et leur passer le relais pour l'envoi à l'international. Ils expliquent même très bien les différentes étapes et les formalités nécessaires pour la catégorie de marchandise concernée (ils fournissent même des photos de vos articles une fois reçus).
L'envoi a été fait rapidement, via FedEx, et même si j'ai dû payer un peu plus cher que prévu, je n'y voyais pas d'inconvénient vu leur bon suivi et service.
En revanche, ça s'est compliqué ensuite... FedEx m'informe de ma date de livraison, en pleine semaine : pour ne pas la louper je pose un jour de congé.
Je paye les droits de dédouanement, et j'attends impatiemment la livraison du cadeau d'anniversaire de ma femme!
Et là, FedEx m'informe que mon colis repart à l'expéditeur en raison d'un document qui n'a pas été fourni (NOC, No Objection Certifcate)...
Je contacte donc MyXborder pour comprendre et savoir ce qu'il va se passer ensuite: ils me disent qu'ils ont envoyé le colis sans le fameux NOC car le vendeur initial du produit ne leur a pas fourni!...
Et là j'ai du mal avec cette explication tournée en excuse! En tant que professionnels du domaine, ils savent que ce document est nécessaire. Ils doivent le demander avant de procéder à un envoi!
Là j'attends que mon colis revienne chez MyXBorder pour qu'ils me le renvoient ensuite... Espérant que cela aboutira, je commence à m'inquiéter...
Le bon point est qu'ils répondent toujours, même si je trouve leur réponses "limites" sur mon incident.
Je reverrais mon évaluation à la hausse s'ils résolvent sérieusement et rapidement mon cas.
23 januari 2025
Review zonder uitnodiging
Made it seamless to shop and send....
14 november 2024
Très bonne expérience
Très bonne expérience
Rapide
Efficace
Le colis était bien emballé
Bon suivi du colis
A l’écoute
30 oktober 2024
Antwoord van MyXBorder
Merci beaucoup pour votre avis ! Nous sommes ravis d'apprendre que vous avez eu une très bonne expérience avec nous.
Votre retour sur la rapidité et l’efficacité de notre service est très apprécié, car nous nous efforçons de fournir un soutien rapide et efficace à tous nos clients. Nous sommes également heureux que le colis ait été bien emballé et que le suivi du colis ait répondu à vos attentes.
C'est fantastique de savoir que notre équipe a été à l’écoute de vos besoins tout au long du processus. Nous avons hâte de vous servir à nouveau à l'avenir !
Antwoord van MyXBorder
Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with our customer service.
At MyXBorder, we prioritize our customers and strive to provide the best support possible. Your satisfaction is our top priority, and it’s wonderful to know that our team was able to meet your needs effectively.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Very efficient and fast service
Very efficient and fast service, always very helpful with any problems. Very reliable shipment service with DHL. I highly recommend them.
21 oktober 2024
Review zonder uitnodiging
Antwoord van MyXBorder
Thank you for your fantastic review! We're thrilled to hear that you found our service to be very efficient and fast.
It's great to know that our team was helpful in resolving any issues you encountered, and we appreciate your acknowledgment of our reliable shipment service with DHL. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Again a sweet shipment
Great support for "Assisted shop n ship". Fast response and timely and efficient support.
18 oktober 2024
Review zonder uitnodiging
Antwoord van MyXBorder
Thank you for your wonderful feedback! We're delighted to hear that you had another great shipment experience with us.
It's fantastic to know that our support for "Assisted Shop n Ship" met your expectations. We pride ourselves on providing fast responses and timely, efficient support, so your acknowledgment truly means a lot to our team.
We look forward to assisting you again soon! If you have any further questions or needs, don’t hesitate to reach out.
Very fastest delivery and very good…
Very fastest delivery and very good understanding people trust worthy
7 oktober 2024
Antwoord van MyXBorder
Thank you for your kind words! We’re thrilled to hear that you experienced our very fast delivery and found our team to be trustworthy and understanding.
Your satisfaction is our top priority, and it’s great to know that we met your expectations. We appreciate your trust in us and look forward to serving you again in the future! If you have any questions or need assistance, please feel free to reach out.
100% Reliable forwarder from India With Affordable Shipping rates
Hello Everyone,
I want to share my gratitude to Myxborder for the amazing services that I had witnessed from the first time I am connecting with this reliable forwarder from India. Thank you very much Myxborder for your quality service and particularly for the affordable pricing. I would like to use your service all the time I am planning to place order from India. I want to recommend Myxborder to you all if you want to ship your goods from India.
Thank you again and all the best to you all the team of Myxborder.
19 mei 2024
Review zonder uitnodiging
Antwoord van MyXBorder
Thank you for your wonderful feedback, Taakenbuota Arabati! We're thrilled to hear that you had such a positive experience with MyXborder. Your appreciation for our quality service and affordable pricing means a lot to us. We're dedicated to providing reliable shipping solutions from India, and it’s great to know we’ve met your expectations.
We truly value your recommendation and look forward to assisting you with your future orders. If you ever have any questions or need assistance, don’t hesitate to reach out. Thank you once again, and all the best to you!
Good Service
It was very easy to transfer goods from India to UAE. Good Coordination. Received goods in good conditions.
22 september 2024
Antwoord van MyXBorder
Thank you for your fantastic feedback! We're delighted to hear that your experience with MyXborder was smooth and that you received your goods in good condition. Our team strives to ensure excellent coordination and reliable service, making cross-border shipping as easy as possible.
We truly appreciate your support and look forward to assisting you with your future shipments. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you once again!
Best regards,
Team MyXBorder
Proof of ordered products…
"I recently had a mixed experience with MyboxOrder. On the positive side, the efficient shipping process stood out—two separate orders were conveniently packed together, which saves packaging material and is more environmentally friendly. Additionally, the delivery occurred faster than originally indicated, which was very pleasing.
Unfortunately, the ordered Adidas jersey turned out to be a low-quality replica, which was disappointing. However, this is not the responsibility of MyboxOrder, as they merely act as an intermediary.
It would be desirable if there were an additional service in the future that checks the quality of products before shipping. This could help avoid such disappointments and further strengthen customer trust.
Overall, MyboxOrder provided good service, with room for improvement in quality assurance. I would use the service again
16 september 2024
Antwoord van MyXBorder
Thank you for sharing your detailed feedback! We appreciate your positive remarks about our efficient shipping process and the eco-friendly packaging. It’s great to know that your delivery was faster than expected.
We’re sorry to hear about the quality of the Adidas jersey you received. While we strive to facilitate a smooth experience, we understand how disappointing it can be when a product does not meet expectations. Your suggestion for a quality assurance service before shipping is valuable, and we will certainly take it into consideration as we look to improve our offerings.
We’re glad to hear that you found our service satisfactory and that you would consider using MyXBorder again. If you have any further concerns or suggestions, please feel free to reach out. Thank you once again for your feedback!
Best regards,
Team MyXBorder
Best shipping from India.
Best shipping from India.. The delivery was on time, staffs are so responsive and my products arrive in perfect condition..
6 september 2024
Antwoord van MyXBorder
Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our shipping services. It’s fantastic to know that your delivery was on time and that our team was responsive throughout the process.
We take pride in ensuring that products arrive in perfect condition, and your satisfaction is our top priority. We appreciate your support and look forward to serving you again in the future. If you have any questions or need assistance, please feel free to reach out!
Best regards,
Team MyXBorder
Package was delivered
Package was delivered, but I was billed by full amount for delivery even though I've implemented coupon code. They said "I'm really sorry sir" on my complaint and that's it.
30 augustus 2024
Antwoord van MyXBorder
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced with your recent order and the misunderstanding regarding the coupon code. It’s important to us that our customers feel valued and heard, and we regret that we fell short in this instance.
We appreciate your patience, and we would like to resolve this issue for you. Please reach out to us directly at support@myxborder.com or our whatsApp Live support, and we will do our best to address your concerns and ensure that you receive any applicable discounts.
Thank you for your understanding, and we hope to make things right!
Best regards,
Team MyXBorder
It took months to get the product to me…
It took months to get the product to me and when it came an item is ( sim ejector) is missing from the package!
6 september 2024
Antwoord van MyXBorder
Hello Nana,
Thank you for sharing your experience with us. We sincerely apologize for the delay in receiving your product and for the inconvenience caused by the missing SIM ejector tool. We understand how frustrating this can be, and we appreciate your patience.
While we strive to ensure timely deliveries and complete orders, we recognize that issues can arise. Your feedback is invaluable, and we will look into this matter to prevent similar occurrences in the future.
If you need assistance with the missing item or have any further concerns, please reach out to us directly at our whatsApp Live support. We're here to help!
Thank you once again for your understanding.
Best regards,
Team MyXBorder
Don’t know that it was the companies…
Don’t know that it was the companies fault, but every single item in the box was ruined completely. It had got wet, super wet so everything and it was wet and it stunk it was awful. I threw everything in the box away because it was so bad. I will Not be ordering anymore
29 augustus 2024
Antwoord van MyXBorder
Hello Tracy
We are truly sorry to hear about your experience and the condition in which your items arrived. This is certainly not the standard we strive for, and we understand how disappointing this must have been for you.
Your feedback is incredibly important to us, and we will investigate this issue to ensure it doesn’t happen again in the future. We want to make this right for you, so please reach out to us directly at WhatsApp Live support. so we can assist you further.
Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in us.
Best regards,
Team MyXBorder
Good customer service. Fast delivery
Good, fast customer service. Fast delivery to final destination
17 augustus 2024
Antwoord van MyXBorder
Thank you for your wonderful feedback! We’re delighted to hear that you experienced good and fast customer service, as well as quick delivery to your final destination. Our team works hard to ensure a smooth experience for our customers, and it’s great to know we met your expectations.
We appreciate your support and look forward to assisting you with your future orders. If you have any questions or need further assistance, please don’t hesitate to reach out!
Best regards,
Team MyXBorder
Antwoord van MyXBorder
Thank you so much for your fantastic feedback! We’re thrilled to hear that you found our services both excellent and affordable. Providing value to our customers is our top priority, and it’s wonderful to know we’ve succeeded in meeting your expectations.
We appreciate your support and look forward to serving you again in the future. If you have any questions or need assistance, please feel free to reach out!
Best regards,
Team MyXBorder
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