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Zillion Insurance Reviews 

8.329
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a complex change that I wanted to make to my policy. Jennifer was outstanding and her approach to helping me. She walked me through the change process and made sure all the associated paperwork... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Heather was so helpful, informative, followed thru with the paperwork, and was very pleasant. She told me what I needed to text to her to update my insurance policy with a new purchase. She made the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jennifer was amazing! She was super friendly, knowledgeable, and answered all my questions. It only took 7 minutes to insure my two wedding bands and the engagement ring…and it was much cheaper and ea... Toon meer

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Beoordeeld met 5 van de 5 sterren

Baylei was Absolutely Amazing. She made the process of my claim stress free and effortless. She went above and beyond to make everything as speedy as possible. Im so impressed by her professionalism... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juwelen- en horlogeverzekeringsmaatschappij

Geschreven door het bedrijf

Zillion Insurance partners with your retailer to provide exclusive jewelry protection that’s fast, easy, and affordable. We do the heavy lifting with your retailer, saving you time and money without paperwork or hassle, and you get one-click instant protection from your phone. Zillion's coverage is more comprehensive than most homeowners insurance, and protects beyond warranties or care plans. In fact, we provide you with worldwide coverage from loss, theft, damage, or mysterious disappearance. In the event of a claim, Zillion takes care of the repair or replacement with your jeweler - keeping you in the loop. As our customer, you won't be burdened to prove ownership of your item, verify its value, pay a deductible, or negotiate a cash settlement. Our concierge claims are fast and easy, and we take this opportunity to exceed your expectations and remind you why you put your trust in Zillion.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 29% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,9

Alle reviews

(8.329)

2.331 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The essential coverage and insurance

I was very impressed with the friendliness, and prompt 1 day service that we received from Kenya. Couldn't ask for better service or response time to our request for additional coverage, especially replying on a Saturday. No frills, no upsets and a reasonable price.

10 oktober 2026
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Antwoord van Zillion Insurance

Thank you for the kind words! We were happy to help you and bring you a great deal, and thanks for trusting us to protect you! Zillion Insurance

Beoordeeld met 5 van de 5 sterren

Clear concise product description

The company made it clear what they cover and how they handle claims. Cost was a fraction of the value and difficulty in getting the insured products

5 oktober 2026
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Antwoord van Zillion Insurance

Your review made our day, Paul! We're glad to hear that our services were not only affordable, but also efficient for you. Zillion

Beoordeeld met 5 van de 5 sterren

Very happy!

Jennifer was kind and patient with me as I was trying to add a pair of earrings to my existing policy. She was knowledgeable and receptive to my emails. I appreciate her!

9 oktober 2026
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Antwoord van Zillion Insurance

Thank you so muchRachel for your thoughtful feedback! We're delighted to hear that Jennifer made adding your earrings to your Zillion policy such a positive experience. Her patience, knowledge, and genuine care are exactly what our Concierge Team strives to provide. We'll be sure to share your kind words with her! We truly appreciate your continued trust in Zillion to protect your jewelry.

Beoordeeld met 5 van de 5 sterren

The experience was easy and flawless

The experience was easy and flawless. The service representative was extremely helpful. I would definitely recommend zillion insurance.

9 oktober 2026
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Antwoord van Zillion Insurance

We hope that you will continue to find working with us to be easy and flawless, Gina! Thanks a Zillion for choosing to insure your jewelry with us!

Beoordeeld met 5 van de 5 sterren

Service evaluation

QUICK process, fair price

9 oktober 2026
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Antwoord van Zillion Insurance

Thank you for the 5-star review, Eugene! We're thrilled to have provided you with a fair and reasonable price for coverage on your special jewelry. - Zillion

Beoordeeld met 5 van de 5 sterren

Peace of Mind I had the unfortunate circumstance…

I had the unfortunate circumstance where I damaged my new ring that thankfully I had insurance on. It’s my first time getting insurance on any jewelry and I’m so glad I did. The process was simple. Julia of Zillion sent me a simple claim form to complete. I brought it to my jeweler and everything else was taken care of for me. Couldn’t have been any easier. I highly recommend Zillion insurance for coverage of your valuable jewelry.

9 oktober 2026
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Antwoord van Zillion Insurance

Michelle, thanks so much for your comments and we're happy that we were able to provide you with a great experience for your claim. Thanks again for trusting Zillion for your jewelry insurance!

Beoordeeld met 5 van de 5 sterren

Very easy to purchase

Very easy to purchase. Clicking the text link to open a web page with all the info pre filled made purchasing insurance thru Zillion quick and stress free!

9 oktober 2026
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Antwoord van Zillion Insurance

We're pleased to hear that starting your coverage was a seamless experience for you. Making the process easy and convenient is a top priority for us. Thanks for choosing Zillion!

Beoordeeld met 5 van de 5 sterren

I appreciated being reminded when the…

I appreciated being reminded when the original insurance expired.

4 oktober 2026
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Antwoord van Zillion Insurance

Thank you for the review! Keeping you informed and properly covered is always our priority. We appreciate your trust in us!

Zillion Insurance

Beoordeeld met 5 van de 5 sterren
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Antwoord van Zillion Insurance

We hope that you will continue to find working with us to be easy! Thanks a Zillion for choosing to insure your jewelry with us!

Beoordeeld met 5 van de 5 sterren

Baylei was exteremely helpful in…

Baylei was exteremely helpful in processing my claim. My claim was processed timely, and I was able to receive my jewelry back with all issues resolved.

8 oktober 2026
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Antwoord van Zillion Insurance

Thank you for taking the time to share your experience. Our Claims Team, especially Baylei, will be simply thrilled to hear your kind words! They work tirelessly to repair or replace your jewelry as quickly and efficiently as possible. We look forward to providing you with this same great service for years to come!

Beoordeeld met 5 van de 5 sterren
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Antwoord van Zillion Insurance

Ruben, thank you so much for sharing your experience! We're delighted to hear that Chris provided excellent service at Helzberg Diamonds. We truly appreciate you choosing Zillion to protect your jewelry and look forward to being here whenever you need us!

Beoordeeld met 5 van de 5 sterren

Support when you lose a treasure

When you lose something of great value, you're upset, angry, sad, and usually mad at yourself! The people at Zillions are so understanding and empathetic to the emotional part of losing a treasure. Everyone does their best to replace the item, but the emotional support was huge and really appreciated!

28 september 2026
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Antwoord van Zillion Insurance

Thank you so much for sharing your experience with us, Lisa. Our Claims Team will be delighted to hear your kind words! They truly care about helping you get your jewelry repaired or replaced smoothly, and supporting you is always at the heart of what they do. We look forward to providing you with the same caring service for years to come. Zillion Jewelry Insurance

Beoordeeld met 5 van de 5 sterren

Easy on line.

Easy on line.

2 oktober 2026
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Antwoord van Zillion Insurance

Thank you for taking the time to share your feedback, Arlene! We're delighted to hear that you found our sign-up process easy. Thanks for choosing Zillion!

Beoordeeld met 5 van de 5 sterren

It was very easy to complete the…

It was very easy to complete the process of insuring jewelry. Eric was friendly and helped when needed.

2 oktober 2026
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Antwoord van Zillion Insurance

We're thrilled to hear that using our service was easy for you, and kudos to our friendly and helpful staff! Zillion

Beoordeeld met 5 van de 5 sterren

The company helped me in every way…

The company helped me in every way possible. The concierge i spoke with, Eric, was the best all around. I would not want anyone else the next time i use zillion. Price, service, and customer support were above top tier if that was possible.

7 oktober 2026
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Antwoord van Zillion Insurance

Wow, thank you so much for your kind words, Caleb! I know that our Service Team, especially Eric, will be delighted to hear that you found working with us to be such a positive experience! Thanks a Zillion for allowing us to provide you with this important insurance coverage for your special jewelry.

Beoordeeld met 5 van de 5 sterren

Highly Recommend

They responded to my claim in a timely manner. I told them what the situation was and they took care of it. Highly recommend.

7 oktober 2026
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Antwoord van Zillion Insurance

Andy, thanks so much for your comments and we're happy that we were able to provide you with a great experience for your claim. Thanks again for trusting Zillion for your jewelry insurance!

Beoordeeld met 5 van de 5 sterren

Signing up was easy I got a message…

Signing up was easy I got a message direct with a quote right after leaving the jewelry store

2 oktober 2026
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Antwoord van Zillion Insurance

We love to hear your feedback, it's good to know that the hard work we have put into our system is keeping it easy for you! All the best - Zillion Insurance

Beoordeeld met 4 van de 5 sterren

The wait is the worst, Tabby was amazing tho!

The wait is the worst, Tabby is the best!
Zillion does its just as a working mom who’s all over the place that wants a little bit more security with her things. Plus its affordable!

7 oktober 2026
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Antwoord van Zillion Insurance

Thank you, Meghan! It's great to hear that Tabby was amazing to work with, and that getting your jewelry insurance was affordable and worth it. Thanks again for trusting Zillion!

Beoordeeld met 5 van de 5 sterren

Very helpful and great customer service.

Very helpful and great customer service.

7 oktober 2026
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Antwoord van Zillion Insurance

Thank you for your kind words, Cody! We were happy to help you, and thanks for trusting us to protect you. Zillion Jewelry Insurance

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