Namenecklace Reviews 242

Beaware! It is low quality long time shpping scam from india!
I ordered two picture film and both broke on first touch, very low quality cost me $70

The necklaces were perfect. Exactly what I expected. Delivery was on time and accurate. Thank you so much.

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My son bought a locket for my birthday it does not open. Was advised to use a sharp knife now its scratched and still will not open!! Back and forth with useless emails will not refund or let me return! DO NOT USE THID COMPANY!!!!

Received and the product and it’s a pile of junk. Does not even open. After back and fourth emails asking for a refund as it turned up late and broke I still have not got anywhere. It’s meant to be a present for my mums birthday. I have sent links and shown proof but they only offer a small amount back which is an absolute joke.

Had enough to left this review. Do not buy from this company.

Had a couple of issues but rectified quickly. Great customer service

SCAM. SCAM. SCAM. CHINA BASED COMPANY. RIPPING PEOPLE OFF. PAID FOR ITEM. ITEM NOT DELIVERED. OFFERED PARTIAL REFUND. A PARTIAL REFUND!!! W.T.F. OFFERED REPLACEMENT IF I PAY FOR POSTAGE AGAIN. SO IT DOESN'T ARRIVE AGAIN.. ONCE BITTEN!!... SCAM. SCAM.SCAM.. AVOID AT ALL COSTS. SCAM. SCAM.SCAM

They were really helpful with the ordering process even too the extra step and let me know where i went wrong and help me correct it. The also responded in a timely manner each time i had a question or wanted an adjustment to my order. I can only give five stars being the highest but 10/10 would recommend

Locket ordered early for Christmas was faulty. It wouldn’t close properly. Company refused to replace or refund even though it was faulty. No address on website, don’t act within UK consumer laws

Always order from this company products are always amazing and well received by anyone I buy for. Will continue to buy from them.

I ordered one of the light bulbs customized for my friends for Christmas. When I got the package the first bulb had been shattered in transit (which is no fault of the company, these things do happen) and I was so bummed because from what was left, it looked beautiful. I immediately sent an email to customer service and explained what happened and they got right to work putting together a new order and had it completed and shipped in time that I still received the replacement before Christmas. I couldn’t be happier with the product and the help I received.

Excellent customer service and I was picky on one of the hair colors. They were so patient and helpful to me! Received the order and my grandchildren are going to love these!

A total scam! They advertise quick delivery times, they pretend that they're based in the UK but they're in China. My items never arrived or might arrive in a few weeks which will be too late as I placed an order for a Xmas present. I contacted the customer service that doesn't care at all...

Very easy to deal wit. Their customer service is Excellent I made probably three or four changes on my brickheadz and they did every one of them kept sending me it for proof I’d make another change they sent another proof. The product arrived. I put it together. It was missing a few pieces which can happen. I sent them an email stating I was missing some pieces they asked which pieces I gave it to them and they sent another email stating that they were making them and they will be shipping them out. They gave me timelines and everything excellent service.!! Would order more in the future for sure. The instructions in putting it together are fantastic. So simple.

I bought a custom project and it came on time and with all the beads, tools and instructions. I had to contact customer service and they responded courteous and friendly. They solved my issue as I needed.

Great products and Customer Service
There was a slight mistake with one of my orders but it was rectified for free with no hassle.
Lovely keepsake photo jewellery bought as presents after a bereavement.

Beautiful item and great as a remembrance gift

Very happy. I was worried the delivery wouldn't come in time for when I needed it, however it arrived 2 days earlier than the expected delivery date. I contacted namenecklace Via email in regards to the expected delivery and spoke to a lady called Demi, she was polite, and gave clear communication and fast responses which was so helpful.

Thank you. I am excited to give this necklace to whom I am gifting it too. The photo and writing engravment is just as described when ordering.

Not received the goods and still awaiting credit for add-ons that weren't ordered

Extremely helpful and understanding. Helped me get a replacement without trying to argue with me. Very friendly. Highly knowledgeable.