Namenecklace Reviews 242

The team responded and sorted out my query very quickly.

I had an issue with my item arriving broken and it was replaced free of charge in great time, and staff member Amy L was wonderful at communicating and being sympathetic to what had happened. I have ordered previous to this in the past and that was a good experience as well. Great products.

My shipment came damaged and they told me it was my problem. No refund. No discussion. This is a scam company. Buyer beware.

Edit: they are resending.

Han sido amables, rápidos en contestar , una incidencia en el producto lo han vuelto a hacer de nuevo sin ningún problema.

the customer service i got was great. they got back to me very quick and offered to fix the situation without any hassle. I couldnt have asked for any better service.

I messaged namenecklace directly as I had a request about a personalised product i couldn't figure out how to do it theyre response was super fast and sorted my query out without any problems would definitely recommend

Wir haben ein Foto von uns eingeschickt, damit daraus ein Bild im Anime-/One-Piece-Stil erstellt wird. Als Referenz haben wir unser Originalfoto geschickt – erwartet hatten wir eine stilisierte Version davon.

Das Ergebnis war leider extrem enttäuschend. Das Bild hat kaum Ähnlichkeit mit unserem Originalfoto. Proportionen und Gesichtszüge stimmen überhaupt nicht und sogar offensichtliche Dinge wurden falsch dargestellt – ich habe braune Haare und wurde plötzlich blond gezeichnet.

Der Stil wirkt außerdem deutlich schlechter als die Vorschau oder Beispiele auf der Website. Insgesamt sieht das Ergebnis eher lieblos und billig aus und hat nichts mit dem zu tun, was wir bestellt haben. So können wir das Bild leider nicht einmal aufhängen.

Für den Preis hätten wir deutlich mehr Qualität und eine tatsächliche Ähnlichkeit mit dem eingesendeten Foto erwartet. Als wir der Seite daraufhin geschrieben haben, wurde uns ein 5€ Gutschein angeboten. 50€ für dieses Bild sind trotzdem verschwendet. Sehr enttäuschend.

Die Figuren sah auf dem Referenzen (erstellten Bildern) anders aus. Männer Figur ist gut, außer Haarfarbe ist rot (was stimmt nicht und sieht auf dem Referenz hellbraun aus). Frauen Figur ist mit kleinem Kopf in Vergleich zum Männer Figur und hat kein Mund. Etwas frustrierend

Perfect can’t complain me and my partner love them..will be buying again most definitely.took alittle bit to arrive but well worth the wait..communication was awesome..there made so well and so much thought put into them.10/10 nothing I can default about this buy well worth the money..

I placed two orders with this company. Unfortunately, one of the items arrived damaged. I contacted customer support by email, and the issue was handled quickly and efficiently.

They responded promptly, were very attentive, and offered a solution without any complications. I especially want to highlight Lindsay, who played a key role throughout the process. She was professional, kind, and made sure everything was resolved smoothly.

Overall, I’m very satisfied with both the products and the customer service. Issues can happen, but what really matters is how they are handled, and in this case, it was excellent.

it is perfect !

First, this company reached out to me cuz I didn’t include a writing inside the ring. My two granddaughters ages 30 and 23 love the rings!

Un service après vente génialissime, professionnel et à l’écoute.
Hâte de recevoir ma commande

We were frustrated because our order was stick in customs for over a month and we had not received our product. This company was quick to address our issue and resent us the product. Although we are frustrated by the long delay, we at least got prompt and kind customer service

Best gift for the family

I would give it no stars if I could! This company is a complete scam!! Order two keychains customized with my husbands eyes. And one with mine. I received 1 keychain with nothing on it but “My Soulmate”.
I tried to call the number on the confirmation I received.. it’s not even a working number!
I’m sure any good reviewed were written by the company themselves to scam people!!!
It’s a lesson learned for sure!!

Absolutely amazing item, so lifelike, even better than I expected! Fantastic communication and customer service, would definitely recommend and will buy from again!

I had an issue with my purchase so I contacted customer service and they were fabulous, they sorted my issue and offered a solution that was acceptable. Lindsay was very helpful, professional and efficient in sorting my issue. The only thing I would say is it would be better to have the option to preview customisations before theyre sent which would greatly improve customer satisfaction but overall I would shop here again.

Krass lange Lieferung, für 3-5 Tage Lieferzeit echt eine Lüge, kaum Info über Lieferung, Qualität in Ordnung aber nicht dem Preis gleich!