I had an issue with my item arriving broken and it was replaced free of charge in great time, and staff member Amy L was wonderful at communicating and being sympathetic to what had happened. I have o... Toon meer
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My shipment came damaged and they told me it was my problem. No refund. No discussion. This is a scam company. Buyer beware. Edit: they are resending.
Bedrijf heeft geantwoord
Han sido amables, rápidos en contestar , una incidencia en el producto lo han vuelto a hacer de nuevo sin ningún problema.
Wir haben ein Foto von uns eingeschickt, damit daraus ein Bild im Anime-/One-Piece-Stil erstellt wird. Als Referenz haben wir unser Originalfoto geschickt – erwartet hatten wir eine stilisierte... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We design,manufacture & market hand-finished Necklaces with name, Personalized jewelry, pendants,engravable bangles & bracelets.Free Shipping on all orders !
Contactgegevens
Shelton Street 71-75, WC2H 9JQ, London, Verenigde Staten
- namenecklace.com
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Necklace Review
The necklace was everything I expected. Satisfied customer.
Fast response
Very helpful I put the wrong address and they were quick in their response to help my fix my problem. Now the gift is going to the right address I’m very happy with my service.
Excellent service and magic product
Received the magical Harry Potter lamp for my friend’s birthday. Arrived safe and sound.
Love it! Great support.
Highly recommended
Good product, great customer service, delivered quick. Highly recommended. - Cai
Really helpful
Really helpful
Polite
Got back to me quickly
Solve my problem
And ordered what I wanted and not what I'd mistakenly ordered.
Really,really Good
They are really trustworthy!
They are really trustworthy!
I got my order shipped to me in KSA even earlier than expected!
The gift gift was amazing and beautiful…
The gift gift was amazing and beautiful it was so perfect for my girlfriend she never take it off unless showing it to someone else thank y’all for making such a beautiful necklace for her!
Excellent all round
Excellent all round. Very fast and efficient communication with responses to emails and changes we made to the order. Loved how the figurine appearance was "confirmed" before proceeding with the next step since it was a personalized item.
The last item I ordered was the name…
The last item I ordered was the name plate necklace and the chain on the necklace was too small
Happy with the moon lamp and the customer support
I ordered a moon lamp. The initial product had some battery issues but the support team was very prompt in responding and I was sent a replacement. Very happy with the product and service
Request a shipping address change…
I had sent a request to name necklace asking to have the shipping address changed. I received an answer within several hours, that the Address had been changed. The email I received from Sally told me it had been taken care of, and the new address had already been put into their system. Absolutely the best customer service ever, I will order from them again.
Awesome product, long shipping
Shipping took a while but it’s understandable being a custom made product and all. Colors on the light up part are bright and vibrant, the plaque looks great, and it was the perfect gift for my girlfriend! She loved it! Also the customer support was great, fast responses and they were super helpful.
I love it 🥰 the necklace is just…
I love it 🥰 the necklace is just perfect and adjustable you should definitely get it
I really liked the customer service and…
I really liked the customer service and the support. They helped with everything I needed and were very polite.
Great product and excellent service
Great product and excellent service, thxs very much
The shipping took forever
The shipping took forever, then it arrives in a plastic bag, for what i paid i expected more, will not purchase from here again
Amazing support
Amazing support, always patient and resolve problems! Nice products with good quality. I high recommend. :)
I have ordered twice off this company…
I have ordered twice off this company both during the pandemic when deliveries were hectic and all over the place but I received my orders a few days before they said it would arrive and the quality of the products are true to the pictures on the website I was very happy dealing with this company and for any other personal items I will be going to this company 😁
Great service
Great service. For engraving and sizing.
Quality name rings. I ordered three. And getting two resized free. Thank you
Beautiful and quality work
Beautiful and quality work. Love both pieces I purchased.
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