NatureSpy Reviews 

I would have given no stars if I could. To start with, it is worth noting that there are ZERO bad reviews published on the NatureSpy website, demonstrating the disgrace of an outfit selling the cameras…fortunately they do not control all review sites. The oddly named NatureSpy BirdCam ‘Pro’ is extremely disappointing, woeful design at every turn, and lacking any technical thought, care, or professionalism. This ridiculous effort provides only Windows media video recordings, so requires a Windows computer to view captures, or the technical know how to convert the media. Depending on the settings, the camera will record 10 second clips, which then need to be posthumously joined. It also quite bizarrely only allows just ONE media file at a time to be transferred from the camera to a device without removing the memory card, which if mounted at height is not an easy process. I even had to write a comprehensive piece of software to convert all the Windows files to a universal MP4 format, and join them all together. If you want to power the device from the mains, you’ll need a right angle usb-c socket, which will need to be a specific size to fit the input socket, or it will not stay in. I had to cable tie mine in place, which then makes it difficult to remove the memory card. The device is also very difficult to clean as it does not disassemble easily. The in built squirrel alarm does nothing whatsoever, as proven by the daily visits from a squirrel for anything up to 30 minutes at a time, and the siren not sounding ever! The camera has gone randomly mental and had to be reset a couple of times. The software for the camera is awful, it is not at all intuitive, and offers little to make managing the device easier, on the contrary, the software could not be much worse. I have had the camera for SIX months, and in that time there have been zero software updates, even though the company selling the camera know full well that updates are desperately needed. The company are extremely careless, as having been advised of the many issues, the Director couldn’t even be bothered to communicate, and just issued a refund as a poor attempt at a solution! In short, this is an expensive and very poorly designed Chinese gimmick. As is demonstrated on here, anything but glowing customer feedback is clearly unwelcome. Take note of the other bad reviews published here, and the outrageous responses from the Director, who even has the unbelievable audacity to remark on users only leaving bad reviews, or expecting the item to work beyond the warranty period, and even saying that a customer is ‘getting silly now’ and they don’t know what the customer expects! How about taking a good look at yourself, placing yourself in the customers position, and thinking, what would you think if you spent £150 on a pile of cheap Chinese rubbish that was poorly designed! Just wise up man, contact your supplier and demand that they address at least some of the issues! And just to emphatically prove my point, the company responded to my original review using my full name, being a vindictive and gross abuse of my right privacy. I have had to delete my review and repost it. They claim to 'support' but they did NOTHING! They claim to welcome honest, constructive feedback... really?? The facts do not support that claim. And, the director seriously believes I have a fixation on him, but he actually needs to wise up and get over himself, he's really not that special! All I asked for was for him to take tangible responsibility.

I was looking for a new trail cam and came across Naturespy and chose the Helarctos solar powered camera. The website was clear and informative with excellent camera reviews and examples. I paid for the aforementioned unit and it arrived the next day along with a 64gb card included, so far I have only tried it in the garden but the quality is excellent, very pleased

Great camera. Good value price too. Easy to set up and use. Immediate results on first use. Hedgehogs and Rats!!

I have to say I wasn't quite sure what to expect with my new NatureSpy camera however it is so easy to set up and the result are pretty amazing for somebody who is a complete novice. The solar panel keeps the battery charged and the ability to remote access the unit when it is fairly inaccessible is very useful. Very please with my purchase!

My camera was received in a couple of days and was very easy to set up. The picture quality is excellent and I would thoroughly recommend this camera. However there is one small thing that was not helpful. The instruction manual is written in such small typeface I needed a magnifying glass to read it, not easy, when trying to play with the buttons on the camera at the same time. Please increase the font size!!

Great little camera and tripod for watching Hedgehogs. Easy to set up and great image quality. App is straightforward and makes watching recorded videos quick and easy to access. Battery life is very good too. Would thoroughly recommend and would definitely buy again.

I am loving the camera. Due to ill health, I spend a lot of time indoors. Having the camera allows me to spend time with nature. It was really easy to set up and has lots of great features. Highly recommend. Great value for money.

While I am very happy with the quality of the images produced, I find it difficult to remove the micro sd card from the bottom of the camera. Also I think having a tripod thread at the back of the camera, is awkward ? it would have been much better on the bottom. I have to switch the camera on before strapping it to a tree.

There was a fault with the Helarctos Solar Trail Camera (it didn't switch properly from night to day mode), and I had a very quick reply to my original message which suggested a possible fix. The fix didn't work reliably, and when I got in touch a few weeks later to explain that I was sent a replacement with no quibbling. It is so refreshing to deal with an actual human (and a tech expert at that), and to have such great service. The camera is great too with sharp images and it's solar powered, which means that after charging it up it doesn't need batteries (even in the grey & rain of the last week the solar panel has been enough to keep it going)

What is this company doing well? is the question- the answer is simple- it has provided us with superb equipment and - some months later when we had a problem- backed that up with truly astonishing service
The date given below is a guess- I cannot recall the exact date.

I had previously been using a Bushnell HD trailcam to capture images of the local wildlife. The Bushnell was a great little unit but tended use a lot of battery power. The Browning Spec Ops Elite HP5 is certainly a major improvement in terms of the image clarity, trigger speed and battery life. One of my main reasons for the purchasing the Spec Ops Elite HP5 was for campsite security on future trips to Africa which I can see the camera will be perfect.

Quality product. Easy setup and now watching fascinating images of Swallows nesting in our barn.
Versatile camera with great user controls.

No hiccups and app and camera are great

The simplicity, information, choice and price on the website ... excellent for me having no knowledge of trail cameras.

Really glad I found the site in the minefield of search engines and dubious sponsored reviews etc.

I needed to make a change to my order due to my error,and recent problems in my area. It was handled excellently. Delivered in record time!

Love the product...looks well built and totally fit for purpose.

Thanks.

Easy to order and fast delivery.

The camera is so easy to use and the footage we’ve captured is great. We loved our first purchase so much we bought this as a second one to place elsewhere in our garden to track our hedgehogs nightly activity.

Being able to solve the nocturnal mysteries of who by and when are the hedgehog biscuits eaten. We have an evening visitor we see but it transpires two hedgehogs polish off the biscuits at 3.00am.

Very prompt delivery on purchase of a perfect wildlife camera with excellent video recordings and rechargable battery. I've had a couple of wildlife cameras of the conventional types with aren't a patch on the Wildcam 2 and ended up being sent back faulty, Also Very prompt personal technical help available.

Clear information on the website and swift service. Glad Royal Mail is used for delivery. As I live in a rural location it saves an extra delivery van journey.

Efficient delivery, and good kit. Very clear instructions on how to use. In summary, very happy and will likely shop there again!

Really happy with the camera after using a Trail camera which didn't have Wi-Fi connection. It's great getting notifications so that I can record instantly if I want. I also bought the mini tripod so that I can move it around the garden. Only disappointment is that you can't view the sd card on your computer only on the app.