I had just purchased a Naxir Stand Alone, which when it arrived it was too tall for me. I'm only 4'7" and this just wouldn't work for me. I then got an email introducing an option to obtain a "sho... Toon meer
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Lees wat reviewers zeggen
Being 4' 10" I was very happy to see that you now offer a cane to fit my needs. Then I encountered an issue with the online ordering system and my order would not process. After several emails with... Toon meer
I just wish there were some guidelines included re using light & emergency sound. These benefits are on the box but no instructions. It’s a nice, useful device otherwise. Thank you. Anast... Toon meer
I had made an error in my order and Customer Service went out of their way to assist me. They were very helpful and very quick to address my problem and find a solution. I would not hesitate to or... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Naxir we are dedicated to promoting health and empowering individuals to lead fulfilling lives. Through our cutting-edge health solutions, we aim to make a lasting impact on your well-being. Join our community as we unlock your true potential and help you thrive in all aspects of life.
Contactgegevens
Verenigd Koninkrijk
- support@naxir.co
- naxir.co
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My complaint is with the return or replacement policy
My complaint is with the return or replacement policy. After only 6 months, the velcro no longer sticks. Since it is after 60 days, they "no longer accommodate my request for repair or replacement".
Review of hand Venice 3 in one
It took nearly a month for me to receive my product because it was shipped from China (which was not noted in the “advertisement for the product”). I have been using it for 3 weeks and it has not helped me. I have bad arthritis in my thumb and it’s nearly impossible to find a position that helps. I believe it should be advertised as better used for the wrist. Also, the battery lasts for less than 30 minutes and it takes almost 20 minutes to heat adequately. I would not suggest this product, especially if you’re hoping to reduce pain and swelling in your thumb.
5 stars so far
5 stars so far. Handrevive produces significant heat and vibration as claimed. We'll see if it helps. Took 2 weeks to ship.
Not worth the money for a product that…
Not worth the money for a product that only lasts a little over 2 months.
3-in-1 FootRevive Massager.
Used daily, relaxed my feet. Charge from LL to HH and will not turn on. Have tried on several occasions with no luck 😞
Two thumbs up!!!
The first observation was how well it was constructed. My calves are large and it is a bit of a struggle to attach the velcro. Another inch would have been ideal. I love it and already see an improvement in the coloring of my lower legs.
I have already recommended the product to friends and will continue to do so.
I bought a pair of the Naxir foot…
I bought a pair of the Naxir foot massages and they didn’t work. Both of them weren’t able to be able to attach like they were supposed to. Had them from September and by the next month October they were no good at all. Don’t waste your money buying these.
This Naxir product is defective it…
This Naxir product is defective it worked for less than 60 days I asked for replacements or a refund and the answer was my warranty had expired they offered me a 20% discount thinking I'm ignorant and would order their products again, I highly don't recommend buying this Naxir product save your money ,poor poor customer service they're slow in getting back to you its useful to them not you the customer.
The best thing for pain
Although it took a while for my order to arrive once they arrived and I tried them for the first time I was in love with them. My hands wake me up several times a week hurting. The hand heating wraps work wonders for them and the massage function feels good too. These work better than the pain cream that my doctor recommended.
Unit FAILED. Company didn't stand behind it.
It surely did provide relief, but unfortunately my leg cuff massager failed after 2-3 months of use. Sadly the company DID NOT STAND BEHIND the product and said it was only warrantied for 60 days. I understand that one might want to return it within 60 days, but if the product FAILS they should stand behind the product. DO NOT BUY directly from company, they will not stand behind their failed product.
They actually work!!
I can actually feel my feet and legs had my doubts, but decided to give it a try and it really really works
My feet seem to improve the more I use…
My feet seem to improve the more I use the foot pads.
Nexir continues to get feedback shows they care about their clients
The products is very good and shipping…
The products is very good and shipping used the product as should of been using and it dose work very well thank you very much for this product it works
The items were lost in the mail
The items were lost in the mail
After contacting Naxir, the shipped a second set immediately
BEWARE
BEWARE! The money back guarantee is a buyer paid return to England! YUP, they forgot to mention that in the Money Back Guarantee Statement. The cost for return shipping almost make it not worthwhile to ship it back!
Stay away from this company
The foot and knee massagers, even fully charged, are both quite weak. If you have a big frame, the leg massagers won't wrap around your knees. Worst of all, Naxir's return policy is a disaster for US customers. My total purchase came to around $180. Naxir is based in England, and US customers must pay return-goods shipping charges. Cheapest quote I got was $110. That's unacceptable for any company selling consumer goods to the US. Shame on them!
If you live outside of the UK beware!
I agree with this review 100%: Item didn't fit your company failed to tell customers that items were being shipped from China and u offer a 100% guarantee but fail to tell customers that if u need to return the item u have to pay for item to be shipped to the UK costing customers more to ship back for for 3 times the cost of product!!! Bottom line deceptive advertising and in reality No guarantee at all! Don’t do business with dishonest people!!!
Ease of ordering
Ease of ordering - delivery didn't take long. They work like a charm!
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