Naxir Reviews 

It would have been 5 stars but for the facts that (1) the cover of the battery compartment comes off too easily & the battery falls out & (2) the alarm button is a bit too close to the handle which means I sometimes set it off accidentally. Otherwise I love the stability of the design and the light.

The response to partial give me a discount after not being able to cancel myorder

There was a 1 week delay in China where the package was moved about most days. The catch keeping the batteries in place is not strong and they fell out twice now, one time I did not notice it.

I received 5 canes when I ordered 3. That was due to the confusing web site that managed to mix me up.
How ever the canes are very good.

Love the feature that the cane can stand alone without tipping over, the emergency notification on the cane. Also the light. A little pricey. Very fast mail service.

The Best Most Complete Purpose Full Cane I have Ever seen and Used. GREAT THANKS for Complete Information Video on Facebook I bought 2 Naxir canes 1more me and 1 for my Wife see needed the lower handle to get UP

I got a quick delivery. The cane is brilliant with height adjustable, light, alarm, lift arm and great balance. I love it

Quality products, easy to order and process payment. I look forward to future purchases from this company.

The product was too tall for me to use.
Would have to take it to someone to cut the metal.
It will cost 30.00 to send it back.
Short buyers beware.
I am 5”1/2 tall.

My husband loves his cane. It feels safer than others he has had. He shows it to everyone. He especially likes the light.

This cane is a life saver! Very easy to use.

Batteries do not last long

Great product.

The hand warmer and massager was too big for my hand and didn't help, in fact it hurt. I wanted to return it and the post office (USPS) would not ship it because of the kind of battery inside. It makes it hazardous to fly overseas. If they did allow it, the cost would be $144.00. I got a reply to my email about those facts that said they were sorry, but they couldn't help me. I just washed my money on their product. 0 stars

I am happy with my purchase, but I was disappointed that I only received one charging wire when I bought two massagers.

I bought 2 wrist massage/heat units from Naxir and found that even at lowest setting I had sharp nerve pain. I wanted to return them during their return window but they require me to pay for overseas shipping with tracking which is expensive. This is just a ""Snake Oil" company sucking customers in the US.

I loved the product. I think it really works and I hate that I cannot continue it. I am on a small income and have to give it up. The lady was so nice that I spoke with when I called to tell her that I had to cancel my order.

Unfortunately I still have not received my hand or foot devices (2 each) after several weeks, but we're hopeful they will eventually make it to Hawaii so we can try them out!

My complaint is with the return or replacement policy. After only 6 months, the velcro no longer sticks. Since it is after 60 days, they "no longer accommodate my request for repair or replacement".

It took nearly a month for me to receive my product because it was shipped from China (which was not noted in the “advertisement for the product”). I have been using it for 3 weeks and it has not helped me. I have bad arthritis in my thumb and it’s nearly impossible to find a position that helps. I believe it should be advertised as better used for the wrist. Also, the battery lasts for less than 30 minutes and it takes almost 20 minutes to heat adequately. I would not suggest this product, especially if you’re hoping to reduce pain and swelling in your thumb.