Being 4' 10" I was very happy to see that you now offer a cane to fit my needs. Then I encountered an issue with the online ordering system and my order would not process. After several emails with... Toon meer
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Lees wat reviewers zeggen
I had made an error in my order and Customer Service went out of their way to assist me. They were very helpful and very quick to address my problem and find a solution. I would not hesitate to or... Toon meer
I just wish there were some guidelines included re using light & emergency sound. These benefits are on the box but no instructions. It’s a nice, useful device otherwise. Thank you. Anast... Toon meer
I had mistakenly ordered a duplicate cane and when I realized it I immediately contacted the company. They were prompt in correcting the order for me. Very different than most companies.So, I give t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Naxir we are dedicated to promoting health and empowering individuals to lead fulfilling lives. Through our cutting-edge health solutions, we aim to make a lasting impact on your well-being. Join our community as we unlock your true potential and help you thrive in all aspects of life.
Contactgegevens
Verenigd Koninkrijk
- support@naxir.co
- naxir.co
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Great service
Great service, had a small issue with the cane and Rachelle promptly attended to it by providing a new cane that arrived very quickly.
Would certainly recommend this seller.
Quick response to a poor courier…
Quick response to a poor courier performance
Very good walking aid
Very good walking aid, I feel so much more confident taking it out with me.
I have my second stand up cane
I have my second stand up cane. Received it in a timely manner after you had to hold my order til my new credit card came after I had to get a new one due to fraudulent activity.No problem with order and find cane fantastic. Have had many inquiries about it where did you get it, so many features on it
I HAVE ALREADYSENT THE FOLLOWING
I HAVE ALREADYSENT THE FOLLOWING
Thank you we have received our order and we love the products. We certainly will feel safer now with these walking sticks and the cushions
are fabulous as well. Thank you, you have made us very happy.
Exceptional customer service!
I ordered two stand alone canes. The second did not work properly. I contacted them and requested a refund on the second cane.
They had already sent out a replacement cane. However, they refunded me for the cane that didn't work and told me to simply keep or donate the new one!
Quick response to a query.28
When I complained about a cane battery connection breaking you immediately said you would replace it. I had noticed that the battery cover was faulty as it was very hard to keep closed.
Received an answer to my question…
Received an answer to my question withing minutes solving my doubts. Well done, that is great service!
After some difficulty completing the…
After some difficulty completing the ordering process, the service representative did the ordering for me, and I got the order successfully.
Secure Cane…
I appreciated the fact that they accepted my cancellation respectfully & offered me a further discount, even though I am not in a position to accept it yet.
I had a concern re my order
I had a concern re my order, however Ali sorted it all out for me in a matter of minutes. I am so impressed with the level of service provided. Thank you Ali and Naxir. Looking forward to receiving my order.
Return policy ineffective when the cost to return is almost the cost of the item.
Found the cane too wobbly and wanted to return under the 60-day return policy. However, the cost of returning it is on the purchaser and the cost is almost the cost of the purchase, so I'm stuck with something I cannot return nor cannot use. What a waste of money.
Good product and quick delivery!
I received my order.I am very pleased…
I received my order.I am very pleased with my canes and pillows.
The walking sticks arrived as promised on time and complete
The walking The date might be wrong.
Everything went as advertised
Everything went as advertised. My new cane is wonderful
the cane with light and sound…
We l9ve the cane with light and sound buttons. The gel seat is useful but not sure how.
The service team has been very helpful
The service team has been very helpful. I had recommended the great product to a friend and she had also acquired one for herself.
Very happy with our products ...
Very happy with our products ...
Love the double handle on the canes / walking sticks, especially for getting up of the ground. What a great idea that is! Purchased three - one for me, one for my husband, and one for when I'm working in the garden. The seat cushions really add comfort to sitting on hard chairs too. So glad I found your ad. Thank you.
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