Being 4' 10" I was very happy to see that you now offer a cane to fit my needs. Then I encountered an issue with the online ordering system and my order would not process. After several emails with... Toon meer
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Lees wat reviewers zeggen
I just wish there were some guidelines included re using light & emergency sound. These benefits are on the box but no instructions. It’s a nice, useful device otherwise. Thank you. Anast... Toon meer
I had made an error in my order and Customer Service went out of their way to assist me. They were very helpful and very quick to address my problem and find a solution. I would not hesitate to or... Toon meer
I had mistakenly ordered a duplicate cane and when I realized it I immediately contacted the company. They were prompt in correcting the order for me. Very different than most companies.So, I give t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Naxir we are dedicated to promoting health and empowering individuals to lead fulfilling lives. Through our cutting-edge health solutions, we aim to make a lasting impact on your well-being. Join our community as we unlock your true potential and help you thrive in all aspects of life.
Contactgegevens
Verenigd Koninkrijk
- support@naxir.co
- naxir.co
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I typed in the wrong address number and they corrected it before shipping the parcel out to me!
I typed in my address with the wrong number by mistake.
I emailed them and they changed it to the correct one before the parcel was shipped out to me!
Thank you so very much!
I was initially disappointed when I…
I was initially disappointed when I received my canes because the flashlights did not work on either one of them. However, I really liked the handle, which helped me stand up. When I contacted Customer Service and sent them videos and pictures showing the issue with the flashlights, they promptly sent me a replacement cane that works wonderfully. I appreciate the quality of the product and the excellent customer service. Although it takes quite a while for the canes to be delivered, they are definitely worth the wait.
The product is amazing
The product is amazing with the light and alarm. The product came promptly.
need printed directions for batteries.
It would have been helpful to include printed directions for inserting the batteries.
Good product
Good product but troublehad in trying to get the light to work
I didn’t expect the immediate response…
I didn’t expect the immediate response that I got from Ali.
Encouraging and polite.
Wonderful Buy
Absolutely love this walking stick. I use it all the time and as I live in a retirement village I walk home at night from the main building so really like the torch and the emergency siren
Best buy iv had for a long time
The delivery was super fast and I live in Australia!
Happy customer
My query was resolved simply and efficiently.
I was most impressed
Answered my question clearly and fully.
Answered my question clearly and fully.
It works as intended.
Great customer service.
When I contacted customer service an advisor replied within 20 minutes and problem was solved quickly and easily. He was polite and keen to help. I would recommend this company.
The cane doesn't go low enough for my…
The cane doesn't go low enough for my 5'4" height. The foldable extra handle isn't long enough to really help me get up from a chair, the cane is too expensive. I do like the light and emergency signal.
Quality goods at a competitive price
I’ve literally received my walking…
I’ve literally received my walking stick so haven’t used it out and about yet.
It looks fine thanks.
Prompt and courteous response and…
Prompt and courteous response and follow-up on an issue with the red led light not working properly.
Took care of my problems without any…
Took care of my problems without any hassle. Responsive customer service.
Custom Support at this company ACTUALLY…
Custom Support at this company ACTUALLY listens closely to the customer. And take fast action
Walking stick with torch and alarm
The products are better than advertised
Great product
Great product with amazing, rapid customer service!
Would have liked some info on type of…
Would have liked some info on type of batteries needed, and correct direction of insertion. Otherwise, looks good.
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