Naylors - Rochdale Reviews 

405
•
TrustScore 4.5 uit 5

4,7

Bridge Point, 100 Mellor Street, OL11 5AT Rochdale, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Nic in your Rochdale store is an asset to your company. As an older lady going back to riding, Nic spent time helping find the right hat, her knowledge and professionalism was outstanding. We then... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My partner and I went to get a new helmet and was served by Tash. Tash was extremely knowledgeable about the specs of each product and was friendly and helpful, and happy to answer any question. Amazi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service Great value for money, super fast and easy delivery. Would definitely purchase again from Naylors

Beoordeeld met 5 van de 5 sterren

We received service above and beyond at the Rochdale Store today from Nic, she was helping us to consider different sizes and widths of boot until we got the exact right "fit". She advised on the rig... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Paardrijwinkel
  2. ook in
  3. Buitensportkleding- en uitrusting
  4. Dierenwinkel
  5. Kledingwinkel
  6. Paardrijservice

Over Naylors - Rochdale

Geschreven door het bedrijf

Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.

Contact us via Customer Care

Contactgegevens

  • Bridge Point, 100 Mellor Street, OL11 5AT, Rochdale, Verenigd Koninkrijk

  • 01706 631909

4,7

Uitstekend

TrustScore 4.5 uit 5

405 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(405)

1.008 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Both girls saw Tash today

Both girls saw Tash today. She was really friendly and gave the girls great tips . Clara was one of the only children to select and finish the dressage . Cannot recommend the simulator experience or store enough ! Great environment !

17 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A lovely trip to Naylors Rochdale was…

A lovely trip to Naylors Rochdale was made even better by the very helpful and informative staff Nola and Sophie S. Nothing was too much trouble.
We found the staff in general very friendly and welcoming.
Will definitely be shopping here again

15 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Numnah and boots

Came in today to look for some numnah, great selection and some competitive prices.
Decided then to browse rhe boots and was served by Sophie s. Who did a great job finding me some that fit given my irregular feet.
She knew what she was talking about and was extremely helpful and personable. A credit to the store

15 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mechanical horse session

We booked on the mechanical horse for two girls who love riding and this really helped them. Tash was great, she helped set the girls off and helped the little one whose legs weren't long enough for the sensors. She gave great advice about how to correct the seating position and figured out the reason it was slightly off. The girls loved her her and she was so knowledgeable. I have no doubt that we will return. Keep up the great work, Tash!

10 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Came to naylors in Rochdale today

Came to naylors in Rochdale today, my main purchase was riding boots, tash went above and beyond, until we found the right footwear, tash is a 5 star employee, thank you tash for your help today

10 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding customer service

Went in near to end of day trading to look for body protector, Sophie S served me and her attention to detail was excellent. Sophie called another colleague to check on the fit, their manner and service was truly outstanding!

8 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Everyone was so friendly upon our…

Everyone was so friendly upon our arrival to Naylors in Rochdale, I had booked my daughter in on the simulator to gain confidence and try cantering, Hannah was great and had Lily doing canter comfortably and with no stirrups also, super experience for my little one, she enjoyed it that much she wanted to book again!!
Everything in the store was easy to see and set out great!

4 april 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I have been a regular customer to…

I have been a regular customer to naylors for many years even when it was a little shop.
The staff have always been knowledgable, friendly and always happy to help in anyway, they are an amazing team!
Unfortunately in recent months it has had massive stock issues, I’ve now had to be unloyal and shop elsewhere as they have stock issues. I can’t buy things that I need to provide for my horse on the daily and clothing range doesn’t seem any different than 3 years ago (which I’ve already had). Seems to be slipping slowly what used to be my number one go to.

7 april 2023
Review zonder uitnodiging
Logo Naylors - Rochdale

Antwoord van Naylors - Rochdale

We are happy to hear of the great experiences and service provided by the team you have received during your visits to our Rochdale store. We hope to continue to provide this upon your future visits.

The feedback regarding the stock held at the store will certainly be reviewed and improved upon. Here at Naylors we strive to provide our customers with a varied range of products covering their needs as much as possible.

Beoordeeld met 5 van de 5 sterren

Amazing staff

Wow what a great customer service experience we had today getting my daughters body protector.
We were served by Sophie S and she was so helpful and patient, my mum said what a nice girl she is and how she was going to ring up and let them know how good she was.
We will definitely be revisiting

2 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sophie really took her time to make…

Sophie really took her time to make sure that the fitting of both the riding helmet and the body protector was absolutely spot on. I could tell that she was looking out for the best interest of my daughter and I totally trusted her.

2 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was assisted today by Anne

I was assisted today by Anne, she spotted me like a lost puppy, as I was shopping for a gift for my girlfriend she saved me so much time and gave me a variety of all the options, I’d run out of nice things to say about Anne if I started a list she made me feel very at ease from how I felt when I walked in (lost and overwhelmed) Anne is a pleasure to the store in my opinion thanks Anne! George

2 april 2023
Review zonder uitnodiging

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