We took a team of members from Saddleworth & District pony club to see and learn about different bits and items of tack. This was in preparation for our area Horse & Pony Care competition. We were mad... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I don’t usually leave reviews but this coat is such good quality & value it deserves it! Fast delivery. Second purchase for myself after Granddaughter was delighted with hers! Don’t hesitate I’m s... Toon meer
Bedrijf heeft geantwoord
This was my first time using this company, but previous reviews hadn't mentioned any major problems, so I thought I'd try them. I started by using their live messaging facility, as I had a query ab... Toon meer
Bedrijf heeft geantwoord
I’m recently new to horse riding and with how much I’ve been enjoying it, I decided I’d take a trip to the Rochdale store to get my own gear. For starters as I walked into the store I was welcomed... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Naylors
Geschreven door het bedrijf
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareContactgegevens
OL11 5AT, Verenigd Koninkrijk
- 01706507555
- customer.services@naylors.com
- naylors.com
4,6
Uitstekend
3K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Excellent service and great product hat…
Excellent service and great product hat very happy
16 april 2026
Antwoord van Naylors
We are pleased to hear that you are happy with both the hat and the service received on your recent order.
We always aim to ensure that our customers are satisfied and it is great to hear that we have achieved this.
Antwoord van Naylors
Thank you for choosing to place your orders with Naylors.
We appreciate you taking the time to leave us a review and hope to be able to continue to assist you in the future.
Website easy to navigate
Website easy to navigate. Quality items for sale and prompt delivery. Good communication re delivery.
9 april 2026
Antwoord van Naylors
It is pleasing to know that you found our website easy to navigate and that your order arrived quickly.
We do aim to keep our customers updated on the progress of their order and it is great to hear that this was done to your satisfaction.
Really good service and top quality…
Really good service and top quality item arrived on time
16 april 2026
Antwoord van Naylors
We appreciate your positive feedback on the good customer service and top quality item that you received with your order.
We hope to be able to assist you again soon.
Racesafe Body Protector
Great product, at a fantastic price. Superb customer after sales service.
15 april 2026
Antwoord van Naylors
Thank you for taking the time to leave us positive feedback.
We are pleased to hear that you are happy with the price of the body protector ordered.
We do always aim to provide excellent customer service and it is great to know that this was the case on this occasion.
Antwoord van Naylors
It is lovely to know that your daughter is pleased with the snoods and that your order was delivered quickly.
We look forward to assisting you again in the future.
Antwoord van Naylors
Thank you for taking the time to leave us a five star review.
We are pleased to hear that you are happy with the products and service received.
Antwoord van Naylors
It is pleasing to know that you found our service efficient and are happy with the prices and product received.
We hope to be able to assist you again soon.
Antwoord van Naylors
Thank you for leaving us positive feedback.
We are happy to know that you love the top received and that it arrived well packaged.
Easy process delivered on time
Easy process delivered on time, so far the boots have done what I need them to do. Have not stood in water yet if they fail I will let you know
15 april 2026
Antwoord van Naylors
It is great to hear that the boots have met your requirements so far and that you found our ordering process easy to navigate.
We appreciate you taking the time to leave a review.
Antwoord van Naylors
We are happy to hear that we have proved great efficient service with your order.
Thank you for your review.
Antwoord van Naylors
Thank you for taking the time to leave a review.
We are pleased to hear that you found the ordering process easy and we was able to provide a convenient collection address.
We hope we can be of assistance in the future.
Antwoord van Naylors
It is amazing to know that you found the service provided to be excellent and quick. Your feedback is important to us and we do hope that we can continue to of assistance with your future purchases.
Only half of order received
Only half of order received. No communication from you regarding order.
12 april 2026
Antwoord van Naylors
Thank you for taking the time to leave your review. I am sorry to hear that you have not yet received your full order. Please do contact our customer care team for them to investigate this further. You can contact the team by phone on 01706507555 or by email at customercare@naylors.com.
Felt delivery was slow and would…
Felt delivery was slow and would appreciate some communication for when it was sent out.
12 april 2026
Antwoord van Naylors
We appreciate you taking the time to leave your review about the delivery communications of your recent purchase. Once an order has been despatched an email with the tracking information is sent to the email address that has been provided to us on the order. There can be occasion where this email bounces into spam folders rather than the direct inbox. If you would like our customer care team to look into this further please do contact us on 01706507555 or customercare@naylors.com we would be more than happy to look into this further for you.
This was so helpful for my riding
This was so helpful for my riding. I would recommend it anyone. Saffron was brilliant so friendly and explained really clearly what to do. She gave some great tips and advice. I will definitely be booking another session soon
18 april 2026
Review zonder uitnodiging
Antwoord van Naylors
Thank you for leaving your review about your recent horse simulator session at our Nantwich store. We're pleased to hear that you enjoyed the session with Saffron and that you found her tips and advice to be useful. We look forward to seeing you in store for another session soon.
Friendly, knowledgeable staff
I’m recently new to horse riding and with how much I’ve been enjoying it, I decided I’d take a trip to the Rochdale store to get my own gear. For starters as I walked into the store I was welcomed with a warm hello. The store layout was fantastic and also clean!
I had a wander over to look at boots and then a very nice young lady named Sian came to help and after trying a few pairs on I got sorted with some lovely nice long moretta boots. I then had a wander over to the safety department, where she then measured me up and fitted a new hat.
She was helping me for over an hour and there was no rush or pressure, just fantastic customer service.
Thank you so much, very happy customer, I will be returning!
16 april 2026
Review zonder uitnodiging
Antwoord van Naylors
Thank you for taking the time to leave your review about your recent visit to our Rochdale Store. It is great to hear that Sian was able to assist you in finding a new pair of boots and riding hat. We look forward to seeing you in store again in the future.
I don’t usually leave reviews but this…
I don’t usually leave reviews but this coat is such good quality & value it deserves it!
Fast delivery. Second purchase for myself after Granddaughter was delighted with hers!
Don’t hesitate I’m sure you’ll love it it’s as good as more expensive ones!
4 april 2026
Antwoord van Naylors
Your review means a lot to us and we're grateful you took the time to leave your positive feedback. It's amazing to know that you are pleased with the quality and value for your coat. We do hope that you will shop with us again soon and that we can be of service again.
Very good service
9 april 2026
Antwoord van Naylors
Thank you for leaving your 5 star review. We're pleased to know that you a happy with the service that you have received and we do hope to continue to be of service.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.