Very friendly and welcoming. Lovely warm wood burner when we arrived in out of the windy weather (we had just been at Tantallon Castle). Welcome drink and overview of what our tour would look like. In... Toon meer
Bedrijf heeft geantwoord
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We used to regularly by NB Gin and also "School Night" the low alcohol version. But the new postage costs, and the fact that School Night is no longer available meant we hadn't ordered anything for s... Toon meer
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All now happily resolved. NB Distillery were in no way responsible for the delay. So far not good! After recommendation from previous customer I was expecting the birthday gift to be delivered in ti... Toon meer
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The knowledgable and lovely lady Jenny who took us through the tasting experience. She took us through the history of the business too which was really interesting. The ‘tasting’ room was beautiful... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Anchored in the beautiful coastal town of North Berwick, on the east coast of Scotland, NB Distillery is a multi-award winning Distillery. Crafters of small batch, high quality Scottish Gins and exceptional Scottish Rums, all made from scratch at their purpose-built eco Distillery. NB Gin is the perfect, classic gin. Expertly balanced, clean, fresh and wonderfully smooth. It was voted World's Best London Dry Gin in 2015, selected by the Royal Family on two monumental occasions and served at the Brit Awards. Just some of their amazing success stories! They also produce a range of fine Scottish Rums that sit proudly alongside their gins. NB Distillery invites you to "Learn, Sample and Relax" on their fabulous Ginspiration Experience, awarded 5 stars by Visit Scotland. Enjoy a welcome NB G&T on arrival while you learn all about the NB story, Gin and Rum making process and meet the majestic stills. Then time to relax in the beautiful tasting lounge for a guided tasting of a 'flight of 3 NB Gins and a final drink of choice, including a NB Rum. The unique venue is also available to hire exclusively for any special occasion, network event or meeting. Or, just pop by to visit the distillery, see the majestic copper stills and buy at great prices from the Cellar Door Shop. Ideal day trip from Edinburgh - only 30 minutes on the train and a short taxi ride to the distillery, located near Tantallon Castle. For group bookings up to 20 people or any other enquiries, please email visit@nbdistillery.com.
Contactgegevens
Halflandbarns, EH39 5PW, North Berwick, Verenigd Koninkrijk
- 07511103637
- visit@nbdistillery.com
- nbdistillery.com
4,9
Uitstekend
328 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Order dealt with swiftly and I was able…
Order dealt with swiftly and I was able to save on postage by picking up myself at a time that suited me. Thank you!
27 november 2025
Antwoord van NB Distillery
Thank you so much for your review! We’re glad the order process worked well for you, and we're always delighted to see our customers when they come to collect their purchase. We hope you enjoy your NB drinks! Best Wishes, Jenny, NB Distillery
delicious samphire gin and perfect…
delicious samphire gin and perfect prompt delivery
22 november 2025
Antwoord van NB Distillery
Thank you so much for the review of our lovely NB Samphire Gin. It is a wonderful gin! Great to hear that you received your order quickly too. We hope you enjoy! Best wishes, Jenny, NB Distillery
Great products and service from order…
Great products and service from order to delivery.
16 november 2025
Antwoord van NB Distillery
Thank you very much for your review! We're so glad you are enjoying our NB products and that you are pleased with our service. It is much appreciated. Best wishes, Jenny, NB Distillery
Samphire Gin
Following a tour of the distillery some months ago (which was excellent) my wife and I bought a couple of bottles. One of which was the Samphire Gin. We hosted family recently and the gin went down too well and as such we needed a restock.
Ordered with ease from the website and delivered quickly.
29 oktober 2025
Antwoord van NB Distillery
Thank you so much for your wonderful review! We’re so glad to hear you both enjoyed your distillery tour. It’s lovely to know you’re enjoying our NB Samphire Gin and continuing the tasting experience at home with your family. We really appreciate you ordering again. Best wishes, Jenny, NB Distillery
Super service
The lady rang and we were out but she put it our safe place and followed instructions perfectly which means we got our delivery quick and she didn’t need to return.
31 oktober 2025
Antwoord van NB Distillery
Thank you so much for your review! We're delighted everything went smoothly and that you received your order safely and quickly. It was no trouble at all to pop it in your safe place. We hope you enjoy your NB purchase! Best wishes, Jenny, NB Distillery
Antwoord van NB Distillery
Thank you so much for your kind words! We’re thrilled to hear you love our NB Gin, and we really appreciate your review. Enjoy every sip! Best wishes, Jenny, NB Distillery
Antwoord van NB Distillery
Thank you for the 5-star review! We're so pleased your order arrived quickly and safely. We hope your recipient enjoys their NB gift! Best wishes, Jenny, NB Distillery
Antwoord van NB Distillery
Thank you so much for your continued support and 5-star review. We’re delighted to hear you’re enjoying our NB Gin and that your delivery arrived quickly. Best wishes, Jenny, NB Distillery
Without doubt samphire gin is ginspiration distilled, bottled and poured.
Without doubt samphire gin is ginspiration in a bottle and is the first thing to go on the birthday/Christmas gift list for family and friends.
22 oktober 2025
Antwoord van NB Distillery
What a fantastic review, thank you! We love 'ginspiration in a bottle' - we might have to borrow that line! And, we're very happy to hear our NB Samphire Gin has earned a top spot on your gift list. Thank you again for your purchase. Best wishes, Jenny, NB Distillery
Recommended company
It was easy to use the website. I was kept informed about my order and delivery.
The packaging is great, all paper and so, recyclable.
All good
22 oktober 2025
Antwoord van NB Distillery
Thank you for your 5 star review and recommendation. We’re delighted to hear that you found our website easy to use, and we’re especially pleased you appreciated our recyclable packaging - sustainability is very important to us. We hope you enjoy your NB purchase. Best wishes, Jenny, NB Distillery
Great rum and quick delivery.
3 oktober 2025
Antwoord van NB Distillery
Thank you very much for your 5 star review. We’re delighted to hear you are enjoying our NB Rum and that your order arrived quickly. We really appreciate your support. Best wishes, Jenny, NB Distillery
Antwoord van NB Distillery
Many thanks for the 5* review, and it's great to hear your parcel arrived safely (thanks to Royal Mail too!). We hope your recipient enjoys their NB Gin, and thanks again for your purchase. Best wishes, Jenny, NB Distillery
Brilliant customer service!
All now happily resolved. NB Distillery were in no way responsible for the delay.
So far not good! After recommendation from previous customer I was expecting the birthday gift to be delivered in time for 7th September allowing for a waiting time of a week or so. Do you have a date in mind when delivery might be possible?
Thanks
31 augustus 2025
Antwoord van NB Distillery
Hello Pat - I'm just acknowledging your message about your delivery now that we've resolved it together. We're so glad your order was located safely in the end. As mentioned, it was hand-delivered the day after you placed your order. Great to hear that your recipient is enjoying their birthday NB Spiced Rum, and we do hope you will order again from us. Best wishes, Jenny, NB Distillery
Antwoord van NB Distillery
Great to hear our service was worth a 5 star review - thank you very much! We hope you enjoy your NB purchase. Best wishes, NB Distillery
Poor presentation for the price you pay
Back in 2018 I purchased a bottle of the first batch of the rum. It came with a presentation sticker to tell you when it was born and that it was first batch.
I saw they had a new rum with a price tag of almost £65. Fully expected it would come with the same presentation of atleast a sticker. Unfortunately what i received was a bottle that had been scribbled on with a sharpie to say what bottle number it was and the % vol was also handwritten on.
I think for that price point, handwritten sharpie is a bit of a kick to the consumer. Just my opinion.
8 augustus 2025
Antwoord van NB Distillery
Thank you for your review and message. We appreciate all feedback given. We are working towards new branding and packaging design since taking over the business in December 2023. We know aesthetics and label design are as a much a part of the consumer experience as the spirit in the bottle. The barrel batches are a very small quantity and different volumes are produced each time. At present we are hand writing the abv and the bottle number and of course we may look at using a sticker again, but the new labels and bottles when ready will portray more information for the consumer. We do hope you enjoy the rum regardless of its presentation and we would appreciate your feedback once sampled. Kind Regards, Jamie MacDonald, Owner & Distiller, NB Distillery
Ordered this for my brother who said…
Ordered this for my brother who said that it was his favourite gin. I agreed. Always so quick with delivery and great to be dealing with a firm that cares about its customers. I Am needing a tri round the distillery
24 juli 2025
Antwoord van NB Distillery
Thank you so much for your wonderful review! We’re delighted to hear your brother said it was his favourite gin - and that you agree too! We always aim to get orders out quickly, and it’s always good to know that’s appreciated. We’d love to welcome you for a trip around the distillery sometime (with a few tastings along the way!). You can also join us for a full tour on our fabulous Ginspiration Experience with gin-a-plenty! We hope to see you soon. Best wishes, Jenny, NB Distillery
I accidentally made an error on my…
I accidentally made an error on my initial order. I emailed the company and they rectified the issue professionally and with no fuss
31 juli 2025
Antwoord van NB Distillery
Thank you so much for your review! We're really glad we could quickly sort out the issue with your order and hassle-free too. We're always happy to help. Many thanks again for your NB purchase and we hope you enjoy! Best wishes, Jenny, NB Distillery
Antwoord van NB Distillery
Thank you so much for your 5 star review about our lovely NB Samphire Gin. Delighted to hear it stands up against Curio Wild Coastal Gin (looks great too!). We recently won a Bronze for this gin in the International World Spirit Competition - one point away from silver but we're thrilled with this! We hope you continue to enjoy, and many thanks again for your purchase. Best wishes, Jenny, NB Distillery
Antwoord van NB Distillery
Thank you so much for taking the time to leave a review about our NB products and service. We hope you enjoy your NB Gin! Best wishes, Jenny, NB Distillery
Antwoord van NB Distillery
Fantastic review! Thank you for taking the time to post a 5* review about our service and our NB Gin. Much appreciated. Best wishes, Jenny, NB Distllery
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