NCS Property Maintenance Reviews 

We are new to ASHP's though very familiar with the nature of the building and services industries, and quickly realised that NCS really knew what they were doing and were giving us sound advice. Essentially we've taken their advice on all the components of the system, but have taken the major decisions on its layout based on their more general advice.

Their staff are skilled, experienced and effective. We've had a couple of hiccups along the way, and each time they're been swift to sort things out effectively.

You might find someone to put in a cheaper bid for an ASHP installation, but we doubt they would achieve the quality of advice, workmanship and customer service we've received. We did need to instruct some changes to their work, and these have been carried out at quite reasonable cost.

NCS quoted for some heat pump work recommended by our Grant service engineer. They came out to quote, understood what we needed perfectly and gave us a very competitive quote.

Extremly proactive, fair prices, timely and clear communications. Even though we live overseas and were having a new heat pump installed to replace our old oil boiler, we only needed to have limited levels of input. NCS did everything on our behalf including government grant eligibility, site visit and scoping, dealing directly with our tenants for install and handover. They even arranged the install to co-oincide with a week our tenants were out of town. Great company that I would highly recommend and a pleasure to deal with.

NCS started the job on time and completed everything with minimal disruption. All very professional and all ASHP grant paperwork, warranty paperwork etc. completed promptly. A pleasure to deal with!

I Have used NCS Property Maintenance for some time , I have Excellent service from this company , From the Office Staff And the Engineers on site .Thank You

NCS accommodated my job at extremely short notice and had the part ready to install the day after I booked the works. The Engineer was friendly, efficient and carried out the repair and service to a high standard, leaving everything clean and tidy. Thank you.

Professional and friendly experience from start to finish. Visit for quote booked promptly with specific time window. Engineer explained why larger boiler wasn't required and how this was calculated. Explained services undertaken with boiler install to increase warranty. Personal email follow up to see if we wanted to use NCSPM but not pushy. Price came in substantially cheaper than British Gas with better products, services included, and better warranty. Was able to install quickly once our old boiler gave up the ghost. Good details of process from office (Dawn). Engineers on time. Done in 5 hours. Engineers (John) done different connections set up to increase efficiency. Time stamped efficiency reading printed out after commissioning came in at 98.5%! Very happy. Pleasure to deal with.

Good response time (days) to assess the issue and quote for new boiler (some local firms in Surrey/Sussex area were offering lead times of 2-4 weeks to come out to check/quote, with a further 4 weeks to install). Efficient and very professional personnel in the office and on site.

NCS installed a gas boiler in our kitchen cupboard. The service was first class from initial contact to installation. The work was carried out promptly and efficiently with very little disruption. The engineers cleaned up when finished. Reasonably priced. Would use again and thoroughly recommend.

Highly professional team, the survey engineer paid attention to what I want to the project, and provided a detailed quotation. After comparing 6 different companies, I choose them to install the new combi boiler, radiators and shower. They are very skilled and knowledgeable about the project, easy to communicate, They finished the work smoothly and nicely. Highly recommend them.

Very happy with the installation of the PV solar panels, inverter and solar storage batteries at the price quoted. The installers were very professional, considerate, polite and tidy, whilst carrying out the works. Any queries I had was answered with easy from both the installers NCS property maintenance along with any after care issues. Would highly recommend this company.

NCS were excellent from start to finish. Probably the best communication and help we've had from a company. We had a boiler installed and the workers were really polite and hardworking, even though the weather battered them making the job go on for longer.
Their quote and eventual cost was really competitive and we will keep them in mind for our Boiler servicing next year.

We had a new boiler installed by NCS 2 years ago. Since then the heating has not worked properly. They have been out numerous times at a cost to us and have still not fixed the issue. An official request for immediate action has resulted in a response that indicates their reluctance to resolve the problem.

Very good customer service from day 1. Their office is responsive and reliable.
The engineers are knowledgeable and hard working with a good work ethic.
I've been working in the construction industry for 12 years and NCS has had one of the best customer service and tradesmen that I've had the pleasure to work with.

NCS property maintenance engineer carried out a service on my Worcester bosch oil boiler,their engineer is a very highly experienced&professional,NCS also supplied&fitted my boiler to a very high standard.

NCS was very professional from start to finish of the job. The tradesmen were very experienced, friendly, polite and had a very positive attitude working towards getting the best result possible. I cannot recommend them highly enough.

Everyone we have dealt with in this company has been excellent at their jobs, fair and friendly. I have already recommended them twice and our works haven’t finished yet. Such a find. Can’t recommend enough.

Great service from the guys
Arrived on time
Worked very tidily and professionally
Completed the installation to a very high standard fitting our new oil boiler
Would highly recommend

An amazing and prompt job from start to finish. From placing the order on line with Worcester, through to dealings with the company selected to install the boiler and then the installation, everything was spot on, even in extreme temperatures, the boiler was fitted in the fully insulated loft. You’d never known they’d been. Would 100% recommend NCS. Professional from the start with a courtesy follow up call afterwards

My faith in good old fashioned service and expertise is restored! Amazing team both in the office and out in the field. So much care and attention paid I’ve finally found someone I can have full confidence in.