Avaana NDIS provider registration Reviews 

So far it has gone wonderfully. Courtney made the initial sign up so easy, was always available and helped with any questions I had.
Really happy with the process and support so far from the team

I’ve been working with Avaana to complete my NDIS provider registration, and from the start, Trent Martin has been absolutely outstanding. He was knowledgeable, patient, and always willing to go the extra mile to answer every question I had. Trent was consistently available, responded quickly, and offered unwavering support throughout the process. Thanks to his dedication, my registration process was smooth, stress-free, and successful — we passed the audit with 100% compliance and no issues! I would also like to express my appreciation for the first person I spoke to at Avaana — I believe her name was Courtney . Her friendly and helpful approach gave me confidence from the very first conversation. She played a key role in getting everything started on the right foot. Without the support of both Trent and Courtney , I genuinely don’t believe this process would have gone as well as it did. They are both invaluable to your team. I kindly request that the Managing Director of Avaana consider formally recognizing the contributions of these two outstanding staff members — a pay rise or acknowledgment would be well deserved. They are essential to Avaana’s success, and without them, the high level of customer satisfaction you deliver would not be possible. If you’re looking for a team that is experienced, supportive, and truly committed to your success, I highly recommend Avaana.

Every dodgy company I've dealt with seems to have an Avaana legal template contract. The template(s) are all the same and only the company name(s) and logo(s) changed.

As soon as I see one of their contracts I already know it's likely a dodgy company. They support fraudsters to remain registered.

I was a happy , repeated and loyal client of Avaana. Despite some non responsiveness during my intial registration audit, they were good. Quick service to enroll a NEW CLIENT. but it gets worse when u become their client.
I was due for my renewal registration, nobody contacted me till i reminded themcoz other competitors were contacting me. Anyways after the contact they quoted me as high as they would charge any new client. They have new sales team who wouldn't care as Rohan/ peace should have.
Its a gone story now. Just wanted to share my experience.

We recently had the pleasure of working with Avaana to assist us with our NDIS provider registration audit, and we couldn't recommend their services more highly.

From our very first interaction, Timothée was incredibly knowledgeable and helpful, patiently answering all our questions. We were then connected with Tyler, who was always available, responding promptly and offering unwavering support throughout the entire process. An absolute pleasure to work with.

Tyler and the team at Avaana went above and beyond to ensure a smooth and seamless experience. Their expertise and dedication made the journey stress-free, and we achieved a 100% pass on our audit with no issues!

If you're looking for a professional, supportive, and highly competent team to guide you through your NDIS provider registration, Avaana is the perfect choice.

Easy and great communication

Tyler was amazing to work with! She was very helpful and always responded quickly to my emails. She knew all the answers to my questions and made the whole process very smooth.

It was very helpful and professional experience with Tayler from Avana .Thanks in heaps .
Pooja

I am very lucky to have Emily involved in my NDIS Registration process. She guided me very well and she is the best Listener. I am based in Very remote community in APY Lands, SA. This is very challenging environment, but Emily demonstrated excellent skills in supporting me. She is always available for consultation, and she gives excellent response to enquiries. I highly recommend Avanna for people seeking support with NDIS Registration.

We had an excellent and exceptional experience working with Emily. She was always available whenever we needed her and more importantly quick to reply to our queries. She made sure our registration application process was clear and smooth and provided great audit preparation. We highly recommend Emily’s service.

Emily was always available to assist with anything. I cannot thank her enough. I highly recommend her to assist with your audit.

I feel very lucky to have had Emily as my consultant for the registration process. She was well-organized, efficient, and always quick to respond. Emily made the document preparation smooth and was flexible with my needs, even rescheduling appointments to ensure everything was completed before my overseas holiday as planned.

I highly recommend Emily—her support and professionalism made the entire process so much easier.

I just passed my first Audit experience and the whole process was so overwhelming. I truly agree for client safety and wellbeing this process needs to be thorough and I am an advocate for this. However as I am the only director/support worker of my company, I really could not have gotten through this without Emily. Emily is responsive, and timely in these responses, she provides clarity and assistance with every step. It was a huge outlay for my small business, but well worth it to know I am now up to standard and going forward I am so much more confident and organised. Highly recommend AVAANA and Emily is brilliant.

We have used Avaava for our last few audits and Emily has always a pleasure to deal with. Everything has had a fast turnaround and made the process a lot easier.

Working with Avaana has been an excellent experience. The team, especially Monique and Peace, provided outstanding support throughout the audit process. They were professional, knowledgeable, and always available to answer our questions.

Their guidance made a complex and often stressful process smooth and manageable. We truly appreciated their attention to detail and proactive approach, which ensured a positive outcome for our audit.

I highly recommend Avaana to any business or organization seeking professional and reliable support for their NDIS application or compliance processes. Thank you for your exceptional service!

In the middle of the process now but cant get a hold of anyone. Strange because when i first reached out to apply they were very quick to take our money and messaged us and called us almost daily. Now they have our money we cant get hold of them. Was told we were getting a refund as they were unable to get us registered. But that hasn't happened.

I was skeptical at the start about paying a company to help me with my policies and procedures BUT I am so glad I did. It is worth its weight in gold and they helped me to prepare for my audit aswell. Would definitely recommend them.

Emily was so accommodation, knowledgeable and helpful throughout the entire process.

Emily and Steve at Avaana NDIS are very knowledgeable and responsive throughout the whole application and set up process with us. They’re truly our partner and helping us every step of the way to ensure we’re successful Thank you and we highly recommend you to all the people we know in the industry

Staff are very friendly accomodating and professional. The process of applying for the registration and going through the Audit was made easy by Emily and she supported us along the way and is still very supportive and approachable whenever we have any questions or require any help