Two years have passed, and absolutely nothing has been done. They collected all my information but took no action. They never responded to my emails or provided any updates. Extremely disappointing an... Toon meer
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Lees wat reviewers zeggen
Avaana has helped us achieve the NDIS Registration in a short period of time. Trent Martin was our application Manager; he was very helpful, and he guided as through out the process. Thannk You Team A... Toon meer
Rohan and your team you are so committed to what you do. Thank you very much, words alone cannot express my gratitude.You made it easier for us, always there to answer and explain everything we needed... Toon meer
Bedrijf heeft geantwoord
Finding Avaana was such a relief! I don't normally write reviews, but my experience was top-notch. From my first conversation with Ben, I knew I was in good hands. Peace expertly handled all my concer... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Avaana can help your NDIS eligible business get NDIS registered by assisting with your NDIS online application and supporting documentation.
Contactgegevens
3123, Hawthorn East, Australië
- ndis@avaana.com.au
- ndis.avaana.com.au
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Very professional
Avaan are very professionals and they support you all the to achieve your goals in Avaan they know what they are doing and they understand your needs. They will take you through the process smoothly and make sure you understand
Tyler was absolutely amazing in getting…
Tyler was absolutely amazing in getting me through this process and assisting me in passing my audit with flying colours and no non-comformities. Her professionalism and expertise was beyond what I expected, and she answered all my questions promptly and respectfully. For someone (me) who really didnt know what to expect coming into this process, she made it seamless and well worth doing, and I will be forever grateful for her and her work in assisting me in accomplishing my dream to be out on my own as a provider. I highly recommend her and I also highly recommend Avaana in this capacity! Thanks so much Tyler indeed!
Terrible service
Terrible service, terrible process. We employed Avaana two years ago and were still no closer to registration than when we started. Their process was long and arduous...admin staff were ready to go off on stress leave! We have started with another provider ($3500 lost) and we have progressed, had more info and contact in 3 weeks than the whole 2 years with Avaana.
6 months in, the person handling our case moved on and it took for us to contact them to find this out. Thier response was 'oh, seems we need to alocate someone new for you!'
I wanted to follow up on my previous…
I wanted to follow up on my previous emails regarding my NDIS registration. As my auditor is requesting this information urgently, I have sent several emails to Avaana however nobody responds and there are not emails or contact numbers to support their customers.
Return customer
I have used Avaana to assist me a couple times so far and plan on continuing with them. Their support is top notch and documentation thorough and precise. Their reputation for quality is known by auditors and make the process smooth and less stressful.
Shocking customer service and…
Shocking customer service and professionalism from ‘Tim’ from Avaana. Phoned me, was extremely and short, gave no advice, was like pulling teeth and as though he couldn’t have cared less about the business or phone call. Asked him if he had an email address, replied “What would you want to email me for?”. Hung up on him after giving him ample opportunities to be kind and considerate on a phone call I’m sure would have given him commission. Would not recommend anyone to go through Avaana. Have lost my fees in moving forward.
5 Stars for Avaana and it's Team!
Rohan has been a pleasure to work alongside with. He is very committed and passionate in the health industry. Avaana has a great platform and I would highly recommend professionals/businesses to seek their services.
Excellent Service
Avaana is definitely highly recommended.
We are very grateful to Emily Bassett for her efforts and assistance with our NDIS application. Emily is truly professional, knowledgeable, and helpful throughout the process.
Thank you again Avaana for all the help.
Excellent service
Consistency and punctually responding to queries.
Clear explanation of policy including guidance throughout journey until Audit was completed.
Excellent services
Avaana thanks for all your help in getting my NDIS registration especially Ashley Roussety thank you for all your guidance through the process. Highly recommend Avaana.

Antwoord van Avaana NDIS provider registration
Poor customer service not sure if it is a legitimate business
My partner and I registered to get noise approved they sold us on the continuous customer support story during and after registration we are 4 months into process and I feel like we gave been scammed once they got our 4400 contact is impossible with them my partner had questions and wanted to make sure they had all info relating to application and that we didn't need anything else we tried calling the 2 numbers that we previously had been contacted by them and they just went straight to message bank we tried to contact them through the email addresses they contacted us with and no response the only option we had left was to start another "application " ,upon doing so they contacted us with hrs only for them to be upset and unimpressed with us for going to those extremes to contact them .we have now 6 months left on our process I doubt that we will hear from them again there policy is ndis approval or your money back I'm doubtful

Antwoord van Avaana NDIS provider registration
Poor customer service
I have contacted Ben and arranged for a phone call to discuss regarding NDIS registration. He confirmed the appointment time with me and my partner. We waited for his call for whole day. Even I texted him that we are waiting for his call…..no response from his side. I do have his emails and text messages for proof. Thank God we didn’t pay anything to their company…….very poor customer service.

Antwoord van Avaana NDIS provider registration
Amazing help from start to finish
Amazing help from start to finish and beyond. The team at Avaana are very professional and can guide you through the maze of the NDIS. It is 100% worth the money, you will not be disappointed. Our company would not be in the position we are now without Avaana. Big thanks to Ash and the team.

Antwoord van Avaana NDIS provider registration
Very professional and supportive
Very professional and supportive. I highly recommend Emily Bassett who is very helpful from any prospects to how to succeed in provide your NDIS provider. And she is very passionate, patient and knowledgeable. She helps getting through passing my Auditing very quickly and smoothly. She helps me having confidence in getting into NDIS provider start my own business. Very appreciate that.

Antwoord van Avaana NDIS provider registration
Ask for Emily
Emily was incredible to work with. The NDIS registration process is daunting and complicated.
Emily took care of the whole process and answered all of my queries. Furthermore, she also made the introduction to the Auditor.
Very professional, intelligent and friendly.
Very highly recommended!!!
Best Experience
I recently used Avaana to register as an NDIS provider and I couldn't be happier with the experience. From start to finish, the process was smooth, straightforward and stress-free.
The team at Avaana were incredibly helpful and supportive throughout the entire process. They were always available to answer any questions I had and provided clear guidance and advice on what I needed to do to meet the NDIS provider registration requirements.
What I appreciated most about Avaana was their attention to detail and their commitment to ensuring that my registration application was of the highest quality. They went above and beyond to make sure that my documentation was complete and accurate, and that my application was submitted on time.
Thanks to Avaana's expertise and support, my NDIS provider registration was approved quickly and without any issues. I couldn't have done it without them!
Overall, I highly recommend Avaana to anyone looking to register as an NDIS provider. Their professionalism, expertise and commitment to quality make them the best choice for anyone looking for help with NDIS provider registration. I give them 5 stars and would use their services again without hesitation!
My experience with Avanna was amazing 👏
My experience with Avanna
Was amazing good customer service good communication very reliable and friendly they help me through my journey to become an ndis provider they done an excellent job
My special thanks to dia from avanna shes a wonderful and skills person to work with she have amazing personality and unique way of making everything smooth and easy to understand 😊
Thanks dia for everything you the best
Thanks avanna for the good job you've done
And help and support
⭐️⭐️⭐️⭐️⭐️
Linda Abbott
Very good work
I like work with Avaana very much. Help me do NDIS process. Make successful audit!
Working with Avaana was a delight!
5 Stars!
What a relief I found Avaana to help me! I normally don't provide reviews but my experience was top notch. From the moment I spoke with Ben, I knew I was in good hands. Peace took care of all my worries and wrote documents which my auditor approved quickly. If you are thinking of becoming a provider, you need to use Avaana!
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