Avaana NDIS provider registration Reviews 

So helpful and friendly! Made my registration process simple and easy. Would recommend to everyone

If only I could give 10 Stars. We were given the most smoothest experience throughout, what seemed to us to be, such a stressful time. From the precise, user friendly professional document preparation, so uncluttered, easy to follow and understand, to the pre-audit training and confidence building. Our Client Manager Ashley was awesome, on the ball, his NDIS and documentation knowledge was very impressive. This, I believe is what makes Avaana stand out above all other companies. Thank you Avaana, thank you Ashley.

Ash Roussety was exceptional in the services that he provided to me as director of Talk to the Animals for application as an NDIS registered provider. He was polite, helpful, patient and knew his obligation and materials that provided for a successful audit outcome which was achieved. It was a pleasure to have his valuable assistance and knowledge.

Rohan and the team from AVANA were fantastic, they guided us through the process of becoming accredited NIDS service providers and achieved the goal of getting the job done on the first go.

Avaana’s excellent and great support has made our registration journey a lot easier than what we were thinking. Huge thanks to Ash for being exceptionally professional and organised. His dedication, professionalism, and on time communication is admirable and I want to highly recommend avaana to anyone willing to be an NDIS provider.

Thank you team Avaana,
Thank you Ash,
You are great,

Avaana are fantastic! Sophie Carns made the NDIS provider registration smooth sailing with her knowledge and expertise. Sophie clearly explained what was required, the outcomes, reasonable expectations of time frames involved, answered all my questions, and replied to all emails and calls in a timely manner. The level of support throughout the application process has been fantastic.

Had Sophie as my support person. Very responsive to my needs. If busy would let me know and respond back to my queries in a timely manner. Was on the phone and guided me through processes of obtaining business abn. Very knowledgeable and knew exactly how to support me.

Initially Ben, then Rohan made what would have been an absolute nightmare into a positive outcome. We were granted our age care provider license all thanks to Avaana. Highly recommend.

Despite some issues around communication, once I raised this with the team I received consistent follow up. Thanks for recognising the issues and improving your service

Am glad I found the best people to put together documentation for my NDIS provider accreditation. A big thanks to Sophie in avaana. Her professionalism and dedication is the best thing I have experienced throughout this journey. I want to highly recommend avaana to anyone willing to be a provider.

Sophie from Avaana has been amazing. She made the process so easy and ensured that i had all of the relevent documents needed to pass my audit. Really happy with Avaana and the services that they provide

We engaged Avaana as they were recommended as the top provider for NDIS registration. They made the complex process seamless. Their team was very accessible and knowledgeable. Their customer support post registration has been exemplary.

Rohan and his team have been exceptional in their customer service, support and have excellent documentation. All these things are critical when going through the NDIS Registration process not only for great outcomes, but the reduction in stress when going through such an enduring task! They made it so much easier even beyond registration, when working through the nuances of legislation...I can only highly recommend them and didn't think twice about using them again when further support and documentation were required due to the growth of my business....Thanks Rohan, Ashley & the Avaana team!

Our experience with Avaana has been absolutely exceptional.

As Avaana’s trusted web design partner, we have not only directly worked with Ben Wright from the Avaana customer service team, but also constantly hear the feedback about his 5-star level of customer service from the customers that have been referred to us.

Ben refers his aspiring NDIS providers to our company so that we can help them to build their presence online and connect with more participants.

The reasons we partnered with Avaana were due to their great reviews, their credibility, their knowledge and experience within the NDIS industry and their level of dedication to doing everything they can in ensuring their customers success.

This has proven true, as every customer we have spoken to has been incredibly positive about their experience in organising their registrations through Avaana, and we can recall several occasions when Avaana clients have mentioned specifically about Ben's thorough and holistic approach to helping his customers.

When helping his customers, Ben always looks beyond the initial process of registration. He provides help and advice such as how to find participants, how to manage business administration and steps and strategies they can implement to ensure ongoing success in the long term.

It certainly makes our job much easier when Ben Wright helps his customers at such a high level, and we are very grateful for his dedication and professionalism.

Thank you Ben and the Avaana team.

We initially contacted Avaana to become an in home- Aged Care services provider, we were hesitant at the beginning, the encouragement and confidence we received from the consultants was Fantastic. The consultants were extremely patient and helpful. Sophie and Rohan, your enthusiasm and support is highly appreciated. We have now been approved to be an Aged Care Services provider.

I chose Avaana to assist in the submission of my NDIS registration application, I was allocated a lady by the name of Sophie Carns, she took complete control, kept me in the loop, assisted me with the tricky questions and overall made the process to comfortable but professional. I can-not use words to in todays dictionary to describe how grateful and appreciative of the work Sophie did for my Company & myself, she is deadset incredibly good. I would no doubt recommend her service the Company she works for, feel free to contact me direct anytime for a half an hour rap on this Sophie representative - Bloody awesome!! Joe Ayoub (Director - Buddy Hook Pty Ltd)

Rohan and his team are amazing. They provided us with all the documents, and supports needed through to Audit stage and after. Their expertise regarding NDIS registration is unquestionable.
Love your work.

Had a lot of help from Avaana and especially Sophie. Sophie was very patient, and helpful and explained everything in great detail to help me with the application. Thanks for everything.

I organized a call back to enquire about using Avaana. The employee that called me ‘Ben’ was so apathetic my teenagers who were listening in the car were hysterical and shocked. Their response “ that was someone who must hate their job and not care if they lose it, a 10 year old could have done better”. When I asked Ben if he would like some feedback he was very quick to say ‘no’ and when I asked to speak to his line manager he hung up.

Big shout out to Avaana, helpful and cost effective service.