Nelux Reviews 83

I’m obsessed with Nelux 😍 The lip plumper is honestly the best I’ve tried. it gives a natural plump without feeling uncomfortable. Shipping was fast and the packaging is beautiful. Definitely ordering again!

The results of the lip plumper were incredible! I loved it…it was very uncomfortable and had an intense burn

I absolutely loved all the products! The quality is amazing. My favorites are definitely the lip plumper and the lip tint, I use them every single day. They make my lips look so fresh and natural, and the plumper gives such a nice effect. I’m really happy with everything and will keep using them in my daily routine🩷🎀

I wasn’t expecting much, but this lip plumper actually works. You feel a slight tingling for a few seconds and then your lips look instantly fuller and smoother. It also gives a really nice glossy finish without being sticky. I’ve been using it daily and I’m obsessed.

I love the products and presentation my favorite is the facemask is my go to when is time to relax 🩷

So pleased with the timely response in verify my mailing information as not to delay delivery

I absolutely love Nelux Cosmetics!!
The lip plumper is honestly my favorite - it’s insane, I get so many compliments and people keep asking me if I’ve had lip filler! I’m obsessed.
I also always use the collagen mask on flights, and it leaves my skin so glowy every time, I truly love everything!

Loveee these products specifically the lip plumper, face masks and lip tint! Honestly can’t go out a day without the lip plumper! My lips look soo juicy!

Janice responded quickly to my email and fixed my problem for me right away

BOGO option was purchased. when I tried the product it caused me so much excruciating pain that I had to remove it immediately from my lips; it still caused me pain thereafter. I requested a refund and they told me because I used one of the products that I can't get any money back because it was a BOGO deal. Also, they said that since they detailed what the products were made out of that I was made aware ahead of time. How in the hell am I supposed to know if those products were going to cause me a seriously terrible reaction? These were lip plumping products in two separate containers. I only used one of the containers and clearly I'm not going to know what kind of allergic reaction I'm going to have until I use it. The fact that they couldn't even offer me half back considering that I was a buy one get one free is just a scam. No legit business especially for a brand new customer would do business like this. My cheap lip gloss plumping products looked way better on my lips than this crap. I've had lip injections before. I've had micro needling. I thought all sorts of things to my face including fillers. Nothing compared to the excruciating pain that this product caused my lips and it looked like s*** afterwards. Do not purchase!

Thank you, Janice, for your polite and clear instructions. I am going to make a return, but only due to timing of an event and the estimate time of arrival of the order. Looking forward to doing business again, 10/10 customer service. Thanks again, Janice. Looking forward to consulting with Nelux Cosmetics in the near future.

Janice has shown true concern. I hope to see my delivery soon!

Janice really helped me with my order!! She did amazing at getting back to me quick and making sure my needs were met!

Janice was extremely nice and she looked into my order right away! She helped calm my nerves and assured me my order was on its way! :)

I’ve tried all the products from Nelux and I’m honestly obsessed. Everything is amazing, but the lip plumper is definitely my favorite — it gives such good results! My lips look fuller, smoother, and super glossy. Highly recommend if you want that perfect plump effect 💋✨

Janice was very helpful and answered my question very fast and politely.

I reached out to customer service because I hadn’t received my item yet. I was lucky enough to get Janice who helped not only identify the issue(I mistakenly put avenue instead of place for my address) but she resolved my issue by offering to re-ship my items to my correct address. Mind you, this was all in one day! I emailed, got a response, and received a resolution! Thank you again Janice and I look forward to receiving my product that also has amazing reviews!

I had a great experience with customer service. They responded very quickly to my request and handled my order cancellation smoothly and professionally. The process was easy, and I really appreciated the clear communication. Excellent service overall, thanks to Janice from Nelux Support!

Please do not buy the hyaluronic acid for lips; it doesn't work. It only makes your lips burn and produces no effect whatsoever.There is no option to give 0 stars—I had to give 1—but they are a fraud

I had a great experience with Janice! She was very quick to respond, she assisted with everything I needed and was more than pleasant throughout our communication!
I can’t wait to receive my lip plumper and leave another review!
Thanks Janice!