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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The shipping information didn't update as it was coming but it eventually arrived after 2 1/2 weeks, I didn’t think you had to click it so much for some to come out of the applicator but apparently so... Toon meer

Beoordeeld met 5 van de 5 sterren

Janice was very sweet and helpful while assisting me with my lost package. I could tell she really cared and as someone who is usually nervous to reach out it was very welcoming and appreciated!

Beoordeeld met 1 van de 5 sterren

Not merely a tingling sensation or mild irritation. This product caused an intense, painful burning sensation that lasted for a considerable amount of time. There was a very minimal increase in lip... Toon meer

Beoordeeld met 5 van de 5 sterren

I really love the eyelash serum as it has brought back my lashes as they were losing colour and length and now are the longest they have ever been and highly recommend this product and have a customer... Toon meer

Bedrijfsgegevens

  1. Cosmetica winkel
  2. ook in
  3. Cosmeticawinkel

Geschreven door het bedrijf

Nelux is a premium cosmetic brand that harmoniously blends modern elegance with natural purity. Known for its innovative packaging and commitment to eco-friendly practices, Nelux offers luxurious beauty products that stand out in quality and design. Catering to sophisticat-ed women seeking reliable and exclusive beauty solutions. Nelux ensures every product shows their commitment to natural luxury and timeless elegance.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

146 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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4,0

Alle reviews

(146)

116 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Obsessed!

Obsessed!! Favorite brand ever 😍 sooo aesthetic and the new changing foundation is insane! The formula feels AMAZING 🤩 perfect for summer.

27 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love the brand

Love the brand ! From the products, to the design and essence this brand is one of my favorite beautify brands, truly recommend it 💕

16 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Loved it

I recently tried the eye patches, lip plumper, and lash serum.
Overall, I loved every product and will definitely keep using them

20 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best products

Best products ! Obsessed with all of them! But specially with the collagen mask, gives you such special glow! The Quality in general of beauty and skin products it’s so good! Costumer for life!! 💘💕

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’m obsessed with Nelux 😍

I’m obsessed with Nelux 😍 The lip plumper is honestly the best I’ve tried. it gives a natural plump without feeling uncomfortable. Shipping was fast and the packaging is beautiful. Definitely ordering again!

11 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Lip plumper

The results of the lip plumper were incredible! I loved it…it was very uncomfortable and had an intense burn

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I absolutely loved all the products

I absolutely loved all the products! The quality is amazing. My favorites are definitely the lip plumper and the lip tint, I use them every single day. They make my lips look so fresh and natural, and the plumper gives such a nice effect. I’m really happy with everything and will keep using them in my daily routine🩷🎀

16 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM company

BOGO option was purchased. when I tried the product it caused me so much excruciating pain that I had to remove it immediately from my lips; it still caused me pain thereafter. I requested a refund and they told me because I used one of the products that I can't get any money back because it was a BOGO deal. Also, they said that since they detailed what the products were made out of that I was made aware ahead of time. How in the hell am I supposed to know if those products were going to cause me a seriously terrible reaction? These were lip plumping products in two separate containers. I only used one of the containers and clearly I'm not going to know what kind of allergic reaction I'm going to have until I use it. The fact that they couldn't even offer me half back considering that I was a buy one get one free is just a scam. No legit business especially for a brand new customer would do business like this. My cheap lip gloss plumping products looked way better on my lips than this crap. I've had lip injections before. I've had micro needling. I thought all sorts of things to my face including fillers. Nothing compared to the excruciating pain that this product caused my lips and it looked like s*** afterwards. Do not purchase!

4 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you

Thank you, Janice, for your polite and clear instructions. I am going to make a return, but only due to timing of an event and the estimate time of arrival of the order. Looking forward to doing business again, 10/10 customer service. Thanks again, Janice. Looking forward to consulting with Nelux Cosmetics in the near future.

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Obsessed with Nelux 💄✨

I’ve tried all the products from Nelux and I’m honestly obsessed. Everything is amazing, but the lip plumper is definitely my favorite — it gives such good results! My lips look fuller, smoother, and super glossy. Highly recommend if you want that perfect plump effect 💋✨

31 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service!

I reached out to customer service because I hadn’t received my item yet. I was lucky enough to get Janice who helped not only identify the issue(I mistakenly put avenue instead of place for my address) but she resolved my issue by offering to re-ship my items to my correct address. Mind you, this was all in one day! I emailed, got a response, and received a resolution! Thank you again Janice and I look forward to receiving my product that also has amazing reviews!

29 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Handled

I had a great experience with customer service. They responded very quickly to my request and handled my order cancellation smoothly and professionally. The process was easy, and I really appreciated the clear communication. Excellent service overall, thanks to Janice from Nelux Support!

29 maart 2026
Review zonder uitnodiging

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