I got problem with delivery my order. Shipment company made it disposal for some reason. Pauline take care about me. Her service just incredible ! Her response was very polite and quick. I am... Toon meer
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Lees wat reviewers zeggen
The mascara is delightful, smooth, easy to remove and looks great. My largest praise goes to Customer Service Rep RAY who went above and beyond to rectify a shipping mixup. I ordered black and receive... Toon meer
I placed an order and received an email a couple of days later there was an issue with my address. I made the changes and within an hour was notified my shipment was being processed. Pauline with Cu... Toon meer
I had to reach out to Facelove customer service and Pauline was really helpful with my issue.. she try yo resolve my issue really quick.. amazing customer service and I really recommend it for you... Toon meer
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Thanks Pauline
Thanks Pauline. Love the product. I recently had cancer removal during my face leaving a nasty scar. This product covers it nicely. Very satisfied 😄
I was very happy with product and I had…
I was very happy with product and I had a small query which Pauline kindly explained to me. Thank you.
Order Trouble
I had some troubles with my order and the assistance I received was wonderful. I got my order and have been using the product. Thank you!
Pauline was helpful getting my order to…
Pauline was helpful getting my order to me
Do love the no makeup
I got problem with delivery my order.
I got problem with delivery my order.
Shipment company made it disposal for some reason. Pauline take care about me. Her service just incredible !
Her response was very polite and quick.
I am very appreciate for this.
She resent my order and did it very quick.
Thank you,Pauline, you are very helpful person.
Nina Kovalev
I had to reach out to Facelove customer…
I had to reach out to Facelove customer service and Pauline was really helpful with my issue.. she try yo resolve my issue really quick.. amazing customer service and I really recommend it for you to try it.
Thank you so much Pauline for all your help.
Isilda
Facelove mascara is the best!
I called Facelove Cosmetics the other day with a small issue. I talked with Yuki and she was very sweet and understanding. She took care of the issue right away. I was very happy with the customer service and especially Yuki! If anybody needs some GREAT mascara get Facelove!! You will love it!
Received my Facelove Mascara
Received my Facelove Mascara, the brush is so great to use the mascara goes on really well. Yuki from customer service was wonderful when I had a query, she came back to me very quickly. Highly recommend Facelove Mascara.
Yuki
Yuki, was amazing. Fantastic customer service, prompt answering my questions. Product is creamy and covers areas well. Feels comfortable on my skin and very natural glow.
I was having trouble with my order
I was having trouble with my order, but Pauline kept working on it. After the third time, it finally worked and I was able to order my product.
Address Correction
I placed an order and received an email a couple of days later there was an issue with my address. I made the changes and within an hour was notified my shipment was being processed. Pauline with Customer Service made the process so easy! Looking forward to receiving my order! Thank you, Pauline!
I have used Maybelline all my life
I have used Maybelline all my life. Now that I'm 70 yrs old, I thought I should try something for older women. I am so glad I tried Facelove! My lashes have actually grown some and look so pretty. Everyone tells me my eyes look so beautiful, Thanks Facelove!! Customer service has been great too. B. Polk
Great Customer Service
Yuki, one of the customer service representatives was absolutely wonderful. She listened to my concerns and went above and beyond to be certain I was a satisfied customer. I look forward to making more purchases from Face Love in the future.
Brilliant customer service.
The customer service for this company is amazing. Pauline has been extremely helpful and i will definitely be buying from this company again. Im very satisfied! Thank you for your help.
I wasn’t happy with my first purchase…
I wasn’t happy with my first purchase and I emailed support and they were very quick to respond with a full credit. Which I received within 24 hours.i used the credit on the eye brow penci, (arrived so quickly) and I couldn’t be more happy. Pencil works really good
Thanks
I ordered the mascara which I love…
I ordered the mascara which I love however I accidentally signed up for other items. Pauline was very helpful in correcting the issue and giving me a refund.
Very good experience
The representative I dealt with Yuki was very knowledgeable and helpful. I would recommend this company.
Great Customer Service…
I purchased a product from Facelove that I decided to return. I use the mascara, and love it, but was not as happy with the color changing face stick. After deciding to return my purchase, I was assisted by Yuki who resolved my issue quickly and to my satisfaction. Thank you Yuki!
My experience with Facelove Cosmetics…
My experience with Facelove Cosmetics was inspiring! I have ordered from other sites and all they said was “we are sorry we looked into your request and it has already been processed there is nothing we can do” not with this company! They looked into the issue and corrected! That’s how a company that cares about their customers happy dealing with their company matters. I will continue to support this company because they care.
I ordered mascara from facelove…
I ordered mascara from facelove cosmetics. The mascara is high quality, no clumping but coats each lash evenly & easily. The customer service is first class. Pauline was patient, available & informative.
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