Neonaboutiques Reviews 64

I never received my dresses.
They refuse to refund
Purchasing from them is A HUGE RISK!

I’d give zero stars if I could.
The quality of the dress I ordered was appalling, when I requested to return the item they were very difficult to work with.
Let my mistake save you from making a similar one - don’t order from here

Would give ZERO stars if I could. Ordered the Tea Time dress that’s been blasted on social media according to their size chart and measurements. Dress came in and was poorly fitted in the bust area. Also did not have any tags sewn into the dress for care instructions, fabric composition, etc. I attempted to return the dress and that was a complete joke. They offered a 10% refund if I would just keep the dress. So frustrating to deal with this “company”. They never did refund my purchase or allow a replacement in a different size. Do not order from this site!

Don't buy dont buy from this seller not the original plus I put my order month and half didn't received yet,contact the support and they dont want to refound cuz they said is in transit, after 47 day ,this is bulsh.... 🛑🛑check the originall store before you get stuck like me

Fabric feels like dollar store bed sheets. Terrible quality. I got 4 size small dresses and they're so big that I can't even wear them. I'm 5'6" 135lbs and usually wear a small to medium. They fit like larges.
Also, nothing has tags on it. Not one tag with sizing, care instructions, nothing. It's so cheap.
Trying to return the $160 worth of dresses I bought and they're trying to give me 20% off a new purchase instead. So now I have to go back and forth with them.

I had to reach out and ask to cancel the order to prompt them to ship it. Once item was received, it was obvious the shirt I received was a bootleg cheap version of the image they advertise on their website. The image is crooked as well. Do not purchase from this company as it’s obvious they’ve stolen someone else’s designs and are reusing them to sell junk.

This company is a drop ship scam out of China while stating on their website that they are a U.S. based company. All products are screen printed knock offs on cheap material that they have stolen from legit TikTok creators and other companies. I have a case open with PayPal but they're very good at not having to issue refunds. Buyer Beware.
**Update** My refund was approved by PayPal due to them being a scam and using deceptive photos.

Love the shirt .have many comments when I wear it from friends and family

So many fun options to choose from. I went with a casual tee this time, but I’m already planning to order one of the dresses next.

I love this dress. But I will be buying a larger size. (One size up from what I thought I should get).

DO NIT ORDER FROM THIS COMPANY...ITEMS ARE FROM CHINA.....I orderd a journey shirt with the colorful sleeves. The material is horrible... I was told when I orderd the item was coming from the USA... nit true it's from China, so when I wanted to return it that's when I found out it was from china....so I am stuck with a very ugly shirt and out $40+...

If I could rate this company a zero or negative 5 stars I would. This company is a complete SCAM. They use false advertising and when you try to return the item, they will not honor their return and refund policies listed on their website. I am so beyond frustrated and upset I fell for it and bought from them before doing research.

Ordered an item, and it does not fit well, plus it is not made from the fabrics claimed on the website. The website states returns can be made within 30 days, and I have been asking via email for two weeks how to return it. They are me the runaround. I would not recommend purchasing from this company. Shady!

Ordered three dresses for me and my daughter for a vacation. They arrived late appx 3 weeks. When they did arrive one dress was not the one I ordered. The other two were of poor quality not like the photos. I have asked them via email for the phone # which they refuse to provide and keep asking me for different things to delay refund. Asked for picture of the wrong dress and packaging. Definitely a scam site.

Fraud site. Terrible fabric. Refused refund of unworn items. Wasted hundreds of dollars. Can't wear anything thay I ordered.

I ordered an almond, "Peace Within" top from them. What I got was a peachy pink colored top! It is nothing like the picture which is a tan color such as you would expect "almond" to look like! I have written them 3 times thus far and they answered only the first time trying to tell me colors may look slightly different! Well this is NOT "slightly different".. it's TOTALLY DIFFERENT! Their offer was to give me 20% off on a future order like I'm really going to order from them again after this mess! I told them that was not acceptable and that I want to return it for a full refund and they are now ghosting me! DO NOT BUY FROM THIS COMPANY! Save your money and avoid all the stress! They are truly a JOKE!

SCAMMERS! Poor quality, not as pictured. Refusing return. About section on website says they are based in San Francisco, but they are actually in China.

The shirt in the photo was NOT the item I received. Material was shiny and screen printed, not t-shirt material. Despite their return policy stating I could return items within 20 days of purchase, they responded to my request by telling me to wash the shirt a few times and it would get softer. They offered me 20% off a future order. Why would I order again from a scam site when I have already been bamboozled out of $47?! Buyer beware!!

BUYER BEWARE!!

If I could leave 0, I would.

First off the photos on the website are vintage band tees with scarves as sleeves. Completely. I ordered 2 tops and a set of earrings. The earrings broke within ONE day of wearing. The second top has never even arrived. It’s been 4 weeks in transit the company refuses to refund and they state you need to share an unboxing video? I haven’t received the item!!!! It’s been a runaround and they won’t provide tracking or refund. Same email response every single time.

It is not handmade it is AI scanned on polyester fabric from china. Don’t waste your time or money.

I ordered a shirt 2/18/26, and as of today, it is stating the same status as it has been since 2/20/26, which is “in transit”. There is zero customer service available (no business contact # for CS) is available on the website. Purchase was made through Shop, and there is zero way to track the package even though there is an order #. DON’T BUY FROM THIS COMPANY!!