Good experience all round, quick delivery and on time, delivery driver David was brilliant and very helpful, nearly 100 boards unloaded in no time at all and stacked up safe and sound. Would definitel... Toon meer
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Lees wat reviewers zeggen
Warm and friendly staff throughout the organisation selling an exceptional product ( I know because I am extending a patio made of the same product put down 5 years ago). The delivery driver David r... Toon meer
Bedrijf heeft geantwoord
Really friendly helpful delivery service from John and Andrejs, both took care with the decking when unloading, can't fault it. Delivery on time, with helpful updates. Thanks
Bedrijf heeft geantwoord
We had a wonderful experience with NeoTimber. Andrejs took such care when delivering the materials. He did an excellent job! The materials are of very high quality and we look forward to seeing them i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
NeoTimber® composite decking, NeoTimber® composite fencing and NeoTimber® composite cladding are all hi-tech eco-friendly alternatives to traditional wooden solutions.
Contactgegevens
Innovation House, Telford Way, Stephenson Industrial Estate, LE67 3HE, Coalville, Verenigd Koninkrijk
- 01530 382 180
- enquiries@neotimber.com
- neotimber.com
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Neo Timber's Delvery driver John did an…
Neo Timber's Delvery driver John did an excellent job today delivering my order.
31 juli 2026
Review zonder uitnodiging
Antwoord van NeoTimber
Hi Louella,
Thanks so much for the great review.
I'll be sure to pass this on to John. We're really pleased he did such an excellent job delivering your order.
Vision
NeoTimber Customer Services Executive
Delivery drivers were very friendly and…
Delivery drivers were very friendly and arrived early. Great delivery by Andrejs and his colleague.
31 juli 2026
Review zonder uitnodiging
Antwoord van NeoTimber
Hi Isabel,
Thanks so much for the lovely review.
I'll be sure to pass with on to Andrejs. We're really glad they were so friendly and arrived early for you.
Vision
NeoTimber Customer Services Executive
Efficient & friendly
Efficient friendly delivery of composite decking.
31 juli 2026
Review zonder uitnodiging
Antwoord van NeoTimber
Hi,
Thanks so much for the great review.
We're really pleased you had an efficient and friendly delivery of your composite decking.
Vision
NeoTimber Customer Services Executive
Antwoord van NeoTimber
Hi Andrew,
Thanks so much for the great review.
We're really pleased to hear you had a quick delivery and are happy with our products.
Vision
NeoTimber Customer Services Executive
Great service
9 juli 2026
Antwoord van NeoTimber
Hi Terry,
Thank you for the great review. We're glad you had a fantastic service with us.
Vision
NeoTimber Customer Services Executive
Great company
A great company to deal with. Their customer service was superb when we had a slight problem.
9 juli 2026
Antwoord van NeoTimber
Hi Eliza,
Thank you so much for this lovely review. We're really pleased our customer services team could help sort things out for you.
Vision
NeoTimber Customer Services Executive
Antwoord van NeoTimber
Hi Michael,
Thanks so much for the great review. We're really glad you're happy with the product.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Railings
Excellent Railings and the most helpful Delivery Driver he went out of his way to help, my wife was well happy the way he help out, an asset to your company.
27 juli 2026
Review zonder uitnodiging
Antwoord van NeoTimber
Hi Danny,
Thank you so much for this fantastic review.
I'll make sure the driver gets your thanks. We're really glad he went out of his way to help and that your wife had such a positive experience.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Andre delivered our order today
Andre delivered our order today. I felt bad as couldn’t help him unload as was on a conference call but he was friendly and helpful and happy to unload.
27 juli 2026
Review zonder uitnodiging
Antwoord van NeoTimber
Hi Joe,
Thanks so much for the great review.
I'll be sure to pass this on to Andrejs. We're really glad he was friendly and happy to unload for you, no need to worry about not being able to help out.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Antwoord van NeoTimber
Hi,
Thanks so much for the great review.
I'll be sure to pass this on to John. We're really pleased you're happy with the product and found him polite and helpful too.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Excellent product. Great service.
From the moment I ordered the decking, it has been a first rate service. Even advised me that I didn’t need some materials and saved me money! The delivery was first rate as well. Highly recommended.
11 juli 2026
Antwoord van NeoTimber
Hi John,
Thank you so much for this wonderful review.
It's brilliant to hear the service was first rate from ordering right through to delivery, and that we could help save you some money along the way too.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Service has been excellent
Service has been excellent, quick responses, great product. highly recommended
1 juli 2026
Review zonder uitnodiging
Antwoord van NeoTimber
Hi Ben,
Thanks so much for the great review.
We're really pleased to hear you've had quick responses and are happy with the product.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Great product - great service
The product looks great - looking forward to installing it.
The delivery service from the driver, Sean, was excellent.
24 juli 2026
Review zonder uitnodiging
Antwoord van NeoTimber
Hi Carl,
Thanks so much for the great review.
I'll be sure to pass this on to Sean. We're really glad the delivery service was excellent, and hope the installation goes smoothly for you.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Easy and helpful when ordering
Easy and helpful when ordering, with a easy to use and quality product.
9 juli 2026
Antwoord van NeoTimber
Hi Steve,
Thanks so much for the lovely review.
We're really pleased ordering was easy and helpful, and that you're happy with the product.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Very quick service and delivery.
9 juli 2026
Antwoord van NeoTimber
Hi Steven,
Thanks so much for the great review!
We're really pleased to hear you had such quick service and delivery with us.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Antwoord van NeoTimber
Hi Lorraine,
Thank you so much for the lovely review!
We're really pleased to hear you had excellent customer service and delivery from start to finish.
Do get in touch if you need anything for future projects.
Vision
NeoTimber Customer Services Executive
Really smooth delivery with a massive…
Really smooth delivery with a massive help by the delivery man Andrejs couldn’t fault him , top bloke 👍
23 juli 2026
Review zonder uitnodiging
Antwoord van NeoTimber
Hi McKenzie,
Thanks so much for the great review.
I'll be sure to pass this on to Andrejs. We're really glad he was such a big help and made the delivery so smooth for you.
Vision
NeoTimber Customer Services Executive
Driver very punctual and curtious
Driver very punctual and curtious
6 juli 2026
Review zonder uitnodiging
Antwoord van NeoTimber
Hi John,
Thanks so much for the great review. We're really pleased to hear our driver was punctual and courteous for your delivery.
Vision
NeoTimber Customer Services Executive
Andrejs was Excellent recommended neo…
Andrejs was Excellent recommended neo timer
22 juli 2026
Review zonder uitnodiging
Antwoord van NeoTimber
Hi Ben,
Thank so much for the great review.
I'll be sure to pass this on to Andrejs. We're really glad he made such a great impression and that you'd recommend us.
Vision
NeoTimber Customer Services Executive
My driver Andrejs was super helpful and…
My driver Andrejs was super helpful and in a very good mood
22 juli 2026
Review zonder uitnodiging
Antwoord van NeoTimber
Hi Kieran,
Thanks for the great review!
I'll be sure to pass this on to Andrejs. We're really glad he was so helpful and in good spirits for your delivery.
Vision
NeoTimber Customer Services Executive
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