Netcraft Reviews 33

AI Generated reports should be disregarded.

If I could give 0 stars I would. Falsely accused my new business website of fraud and had it shut down, causing absolute turmoil for my customers and growing business.

Absolute losers. Cost me days of revenue, and had absolutely 0 warning or no representative even reached out to confirm, but just got my website taken down, with 0 proof.

Waste of a website and honestly have 0 need for this shit in the ecom space.

Scam company terrorizing with the abuses to domain registrants, hosting providers and also giving spam everywhere.

Netcraft wrongly flagged my legitimate gym website (titansgym.site) as "Web Shell" and caused it to be suspended by the domain registry.

The website is a clean WordPress installation for a local gym business with real content. There is no phishing, malware, or malicious code whatsoever.

This false positive has caused significant damage to my business - the website went down immediately and I lost potential customers. I had to spend hours dealing with support and filling out unsuspension forms.

Their automated detection system is clearly flawed and suspends innocent websites without proper verification. A manual review should happen BEFORE suspension, not after.

Very disappointed with how this affected my legitimate business. Netcraft needs to improve their detection algorithms to avoid these false positives.

Reported a checkout page behind a CloudFlare turnstile as impersonating expedia.

They then reported this to the IP regulator and CloudFlare and action was taken based on their report.

There was nothing.. it was just an error and customer is now experiencing downtime for no reason.

Netcraft is a joke wrapped in a failure stuffed with incompetence.

Their "security" service is actually a business-destruction service. They flagged my legitimate company as dangerous based on what appears to be a coin flip.

Zero verification. Zero accountability. Zero intelligence.

When their system screws up (which is often, based on other reviews), they hide like cowards. No response. No fixes. Just automated damage to real businesses.

If you value your website's survival, stay far away. These clowns couldn't secure a paper bag, let alone provide accurate internet security data.

Their only talent is ruining legitimate businesses with false positives and then ignoring the destruction they cause.

Arnaque légale.
Des petits malins utilisent ce site pour faire fermer des sites concurrents et l'entreprise est injoignable. N'hésitez-pas à porter plainte contre eux.

they just send fake report and want to take down my website

Netcraft.com is abusive and should be taken down. This company spams claiming false statements to take down legitimate websites. It's done by bots and are very inaccurate. Even Microsoft made a complaint about Netcraft falsing claiming their website should be taken down.

Blacklisting websites without any responsibility. I hope they will be sued one day for "mistakenly blocking a website".

one of the only companies in the UK that seems to do something about scam sites. Thank you

Netcraft is totally bonkers... I'm not even joking. Their reports are legitimate (sometimes), but more often than not, you can't help but send them straight to the trash after reading

I don't understand why Cloudflare takes down sites off the false positives of Netcraft. Outdated technology.

They falsely reported my site page for phishing to Cloudflare and Google and then CloudFlare reported to my hosting. Page was deindexed and whole site had sign that it does phishing attacks. They admitted they reviewed the site and agree that it was incorrectly identified as malicious but till this day I can't restore the page back as it is flagged.

My website somehow turned into a fraud, and I was a formal website that could provide logistics vouchers, but the appeal was never effectively replied.

This website came out of nowhere and reported that my website is allegedly running phishing attacks. It caused wrong set of actions triggered by my hosting provider and my site was disabled for sometime.

Who are these people sending random false positives? Your algo sucks guys, please stop abusing website owners randomly!

Utterly abhorrent bunch of fraudsters sending false positive take down notices which permanently affects your organic search engine rankings and other far-reaching side effects. You guys will get the karma you deserve.

Several times they have reported false positives. They waste a lot of people's time due to their poorly written detection systems.

They reported my website as false shop, I run my website since 2011, now my website is suspended by hostinger... You should be ashame, you are very bad with what you do in life.

Netcraft's negligence in verifying the legitimacy of my website has led to false alerts being sent to both my domain registrar and hosting provider, resulting in the suspension of my website for three days. Despite the clear display of my company's address and contact details, Netcraft falsely accused us of being a "fake shop."

Their claim that discounting products is not possible is completely unfounded. Major online retailers like Amazon frequently offer discounts on their products. To suggest that such a common business practice is indicative of a "fake shop" is absurd.

Netcraft's failure to even attempt to contact my company to verify the legitimacy of my website demonstrates a complete lack of due diligence. Their reckless actions have had a devastating impact on my business, and I fear that they may also harm other legitimate businesses.