Justyna in the Aberdeen office has been the most efficient person we have dealt with so far, in the 3 years we have been living here. She has dealt with all our queries promptly over the last few wee... Toon meer
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Newton Factors for Balfour Park Development and the state of the landscaping is very bad despite numerous complaints. The company they have engaged this year merely cuts grass and tackles weeds by sp... Toon meer
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Linda has been a professional and effective point of contact for me for more than 10 years. She is helpful, timely in her responsiveness, and solution-focused. It’s not easy communicating issues from... Toon meer
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I live in a listed apartment block so extra care and attention is required. - not always an easy task. Since Corinne Jordan took over as our Property Manager with Newton a good service has become exc... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Award winning common property managers, motivated to offer the very best customer service at all times. We provide management services to blocks of flats (of all shapes and sizes) and grounds only management solutions throughout Scotland. We have fully manned offices in Glasgow, Aberdeen, Inverness and Inverclyde, we are never far away when our customers need us!
Contactgegevens
87 Port Dundas Road, G4 0HF, Glasgow, Verenigd Koninkrijk
- 0141 353 9700
- support@newtonproperty.co.uk
- newtonproperty.co.uk
4,2
Goed
1K reviews
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Matthew was so pleasant and helpful on…
Matthew was so pleasant and helpful on the phone with us. His experience and caring attitude made it so much easier to deal with our water leak. Couldn’t have asked for better!
8 januari 2026
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Margaret,
Thank you for sharing your experience! We’re so glad to hear that Matthew was pleasant and helpful, and that his expertise and caring attitude made a stressful situation easier for you. We’ll be sure to pass along your kind words to him. If you need any further assistance, please don’t hesitate to reach out—we’re always here to help!
Kind regards,
The Team @ Newton
Great customer service
I had excellent customer service from Yvonne. The problem was solved quickly and efficiently and throughout the process the communication was great.
8 januari 2026
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Fiona,
Thank you for your feedback! We’re so pleased to hear that Yvonne provided excellent customer service and resolved your issue quickly and efficiently. Great communication is something we strive for, and it’s wonderful to know Yvonne delivered that for you. If you need any further assistance, please don’t hesitate to get in touch!
Kind regards,
The Team @ Newton
Response time
Zac responded super quickly and was very helpful in supporting my queries.
8 januari 2026
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Julien,
Thank you for sharing your feedback! We’re thrilled to hear that Zac was able to respond quickly and provide the support you needed. Your satisfaction is our priority, and we’ll make sure Zac knows how much his assistance meant to you. If you have any more questions or need further help, don’t hesitate to reach out!
Kind regards,
The Team @ Newton
Very helpful
June from Newton Property management was very kind and helpful. We are having some issues with our building and she was trying to help out. June was very honest and has a positive attitude.
8 januari 2026
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Katarina,
Thank you for sharing your experience! We’re delighted to hear that June was kind, helpful, and proactive in assisting with the building issues. Her honesty and positive attitude truly reflect the values we strive for at Newton Property Management. We appreciate your feedback and will continue working hard to resolve any concerns and provide the best possible support.
Kind regards,
The Team @ Newton
Property manager review
Jack has been a great property manager since he came onboard. He’s responsive and proactive and always polite. Appreciate having him.
7 januari 2026
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Aileen,
Thank you so much for sharing your feedback! We’re thrilled to hear that Jack has been such a great property manager. His responsiveness, proactive approach, and professionalism are qualities we value highly, and it’s wonderful to know they’ve made a positive impact for you. We truly appreciate your kind words and look forward to continuing to provide you with excellent service.
Kind regards,
The Team @ Newton
Excellent service
I have received excellent service recently from our Property Manager, Yvonne Mathers, in sorting out a number of issues.
Most recently, Yvonne was very effective in sorting out an alarm that was going off during the night and disturbing sleep.
When I reported the problem, Yvonne acted promptly, liaisng with the commercial unit concerned, and the alarm fell silent at night.
When the problem recurred and I reported this to Yvonne on New Year's Eve, she acted immediately. This enabled the commercial until to call out an engineer before the Bank Holidays. What a relief!
31 december 2025
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Karina,
Thank you for taking the time to share your feedback! We’re delighted to hear that Yvonne provided such excellent service and acted promptly to resolve the alarm issue, even during the holiday period. Her dedication and responsiveness truly reflect our commitment to supporting residents and ensuring peace of mind. We’ll make sure your kind words are passed on to Yvonne—she’ll be thrilled to know her efforts made such a difference.
Kind regards,
The Team @ Newton
Great communication from the beginning…
Great communication from the beginning from Frazer . With regular, informative & helpful updates.
Very professional, but also very approachable & friendly.
Overall I have been reassured & most impressed by Frazer’s attitude.
5 december 2025
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Annie,
Thank you for your wonderful feedback! We’re delighted to hear that Frazer provided clear communication and regular, informative updates throughout the process. His professionalism, combined with a friendly and approachable attitude, is exactly what we strive for. We’ll make sure your kind words are shared with him—he’ll be thrilled to know his efforts made such a positive impression.
Kind regards,
The Team @ Newton
Matthew was very helpful
Matthew was polite, friendly and helpful. He was able to answer all my questions and did so with great patience and professionalism.
7 januari 2026
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Alison,
Thank you for sharing your feedback! We’re thrilled to hear that Matthew provided such polite, friendly, and helpful service. His professionalism and patience are qualities we value highly, and we’re glad they made a positive impression. We’ll be sure to pass your kind words along to him.
Kind regarads,
The Team @ Newton
Our estate is well maintained…
Our estate is well maintained throughout the year. The maintenance team are also very responsive to issues reported, for example during winter periods when the roads and pavements are icy.
7 januari 2026
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Michelle,
Thank you for your kind feedback! We’re delighted to hear that you find the estate well maintained throughout the year. Our maintenance team works hard to ensure everything runs smoothly, and it’s great to know their responsiveness during winter periods has made a positive impact. We truly appreciate you taking the time to share your experience.
Kind regards,
The Team @ Newton
Sandra dealt with my request quickly…
Sandra dealt with my request quickly and my query was resolved within days. She also took the time to follow up today which was much appreciated.
6 januari 2026
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Jenni,
Thank you for your feedback! We’re so pleased to hear that Sandra was able to resolve your query quickly and follow up to ensure everything was taken care of. Providing timely support and going the extra mile is what we strive for, and it’s great to know this made a positive difference for you. We’ll be sure to share your kind words with Sandra and the team. Thank you again for taking the time to leave this review!
Kind regards,
The Team @ Newton
Elizabeth Connon
I have corresponded with Elizabeth Connon on multiple occasions with various issues and queries.
I have been more than happy with the help received each time, Elizabeth has always responded swiftly via either email or phone call to assist me.
I recently reported an issue within my block and Elizabeth had arranged a resolution and communicated a letter to residents within half a working day.
6 januari 2026
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Mark,
Thank you for sharing your feedback! We’re delighted to hear that Elizabeth has consistently provided you with prompt and helpful support. Swift communication and effective resolutions are key to delivering great service, and it’s fantastic to know that Elizabeth was able to arrange a solution and communicate with residents so quickly. We’ll make sure your kind words are passed on to her and the team. Thank you again for taking the time to leave this review!
Kind regards,
The Team @ Newton
Newton Property Management delivers effective management.
I am going to use Challenge - Action - Result (CAR) to explain this.
Challenge - A salt/grit bin has old and hard packed salt inside that is flooded with dirty water. Fortunately, it is free from any general rubbish and the bin lid is perfectly operational. The bin had been refilled at some point, but, it was refilled with the water and the old hard packed salt underneath. To compact this, there are no drainage holes in the base of the salt bin, and the bin is securely bolted to a concrete slab.
Action - I’m a private home owner, I’ve gone out of my way and emptied the bin of all its contents and used what I can to fight the snow and the ice.
I’ve reported everything to Newton Property Management (NPM). Their action is clearly driven by a deliberate main effort as witnessed below.
Result - NPM have assigned a contractor to drill drainage holes in the salt bin. With the bin free from water, the salt bin will be refilled. Over and above the single salt bin, now every salt bin on the estate will be examined, reconciled where needed and refilled if required.
In summary, I had a pleasant, and constructive conversation with NPM, I was listened to, and I felt respected considering what I had personally done to property that belongs to NPM. The communication back from NPM was exceptional in every aspect. The ability to communicate to all who are involved and all who are affected at the same time, with deliberate actions and forward timelines is professional conduct. Additionally, to apply the same action to every other salt bin on the estate is exceptionally wise prior planning and preparation that proves meticulous foresight.
6 januari 2026
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Scott,
Thank you for taking the time to share such a thoughtful and detailed review. We really appreciate the effort you put into addressing the initial challenge with the salt bin and for reporting it to us. Your proactive approach and clear communication helped us take swift and effective action.
We’re pleased that our team was able to respond by assigning a contractor to drill drainage holes, ensuring the bin can be properly maintained going forward. Extending this solution across all salt bins on the estate reflects our commitment to thorough planning and continuous improvement.
It’s great to hear that you found our communication professional and constructive. Listening to our customers and acting decisively is at the heart of what we do, and your feedback reinforces that we’re on the right track. Thank you again for your support and collaboration.
Kind regards,
The Team @ Newton
Some excellent individuals working at Newton
Our development is managed by Hannah H from Newton. She does an excellent job managing the myriad of requests from our old and occasionally complex development. I believe she is the most organised property managers we have had recently from Newton, even proactively organising site visits. I hope Newton do everything they can to keep her on board as we have had a lot of different property managers over the past 5 years.
6 januari 2026
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Peter,
Thank you so much for sharing your feedback! We’re delighted to hear that Hannah has been providing such excellent support and proactive management for your development. At Newton, we strive to deliver consistent and high-quality service, and it’s wonderful to know that Hannah’s dedication and organization have made a positive impact. We truly value your comments and will make sure they are shared with Hannah and the wider team. Thank you again for taking the time to leave this review!
Kind regards,
The Team @ Newton
Very disappointing experience with Newton Property Management.
Their monthly charges feel like extortion and are never clearly explained. Fees appear without transparency, and when you ask for a breakdown or clarification, the answers are vague and superficial.
There is absolutely no flexibility or empathy if you are struggling financially. Instead of trying to help or find a solution, they quickly escalate the situation by passing your details to debt collectors.
Overall, poor communication, lack of transparency, and zero support for tenants. I would not recommend them to anyone looking for a fair or professional property management company.
2 december 2025
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Gleyce,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been for you. Transparency and clear communication are very important to us, and we regret that we fell short of your expectations in this regard.
We take concerns about charges and financial flexibility seriously and would like the opportunity to review your situation in detail. Please reach out to us directly at your local office and we’ll do our best to provide a clear breakdown and explore any possible solutions.
Your feedback helps us improve, and we appreciate you bringing this to our attention.
Kind regards,
The Team @ Newton
Communications
Hannah has always responded to any queries promptly and with full detail regarding solutions to any issues with our building. She is a pleasure to communicate with.
1 december 2025
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Lauren,
Thank you so much for sharing your feedback! We’re delighted to hear that Hannah has been responsive and thorough in addressing your queries. Providing clear solutions and excellent communication is something we strive for, and it’s great to know she made your experience positive. We truly appreciate your kind words and look forward to continuing to support you.
Kind egards,
The Team @ Newton
great service from Newton
great service from Newton, who look after our small block of apartments. After changing Factors to Newton we have seen a great improvement - big shout out to Lana who leads the Newton team for us - keep up the brilliant work.
17 december 2025
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Paul,
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that the change to Newton has made such a positive difference for your block of apartments. Lana and the team will be thrilled to know their hard work is appreciated. We’ll make sure to pass on your shout-out!
If there’s ever anything more we can do to support you, please don’t hesitate to reach out. We look forward to continuing to provide the same great service.
Kind regards,
The Team @ Newton
Ryan was very kind and helpful
Ryan was very kind and helpful! information was clearly communicated.
15 december 2025
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Cory,
Thank you so much for sharing your feedback! We’re delighted to hear that Ryan was kind and helpful, and that the information was clearly communicated. We’ll be sure to pass along your kind words to Ryan. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Kind regards,
The Team @ Newton
Great experience with Ryan from Newton
Great experience with Ryan from Newton. Called to inform me of benefits I was unaware of. Very helpful and efficient dealing with timely replies.
12 december 2025
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Dylan,
Thank you so much for sharing your experience! We’re delighted to hear that Ryan was able to assist you and provide helpful information about your benefits. Efficiency and timely communication are very important to us, and it’s great to know Ryan delivered on that. We’ll make sure your feedback is passed along to him. If you need any further assistance, please don’t hesitate to reach out!
Kind regards,
The Team @ Newton
this company is woefully inadequate…
this company is woefully inadequate when dealing with the people and buildings they are responsible for. Their communication is practically zero, they blame it on staff who are either "off sick" "have left" or "not available" . They chop and change what and how they should be responsible for Leaving the owner of the property to take responsibility. WHAT DO I PAY THEM FOR
15 december 2025
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Gordon,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been. Your concerns about communication and clarity around responsibilities are important to us, and we take them seriously. Unfortunately, we don’t have your contact details to reach out directly, but if you could email us at factor@newton[property.co.uk, reference Trustpilot review, we’d like the opportunity to discuss this further and work toward a resolution. Your feedback helps us improve, and we appreciate you bringing this to our attention.
Kind regards,
The Team @ Newton
⭐ 5 Stars
⭐ 5 Stars – Outstanding Support from Brandon ⭐
I’d like to give very positive feedback for Brandon in the Property Support Team. He has been incredibly helpful, always polite, and genuinely supportive. Nothing was ever too much trouble, and he went out of his way to assist me in every aspect. His professionalism and kindness made a real difference.
Highly recommended!
10 december 2025
Review zonder uitnodiging
Antwoord van Newton Property Management
Good morning Jane,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Brandon provided such exceptional support. His professionalism, kindness, and willingness to go the extra mile truly reflect the standards we strive for. We’ll make sure your comments are shared with him and the team. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Kind regards,
The Team @ Newton
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